Swarna Kuruganti
Verified Expert in Management Consulting
Management Consulting Expert
Tampa, FL, United States
Toptal member since July 11, 2024
Swarna is a seasoned professional passionate about enabling organizational transformational goals with AI, ML, GenAI, and intelligent automation. She brings a unique blend of strategic and hands-on experiences from her 23+ years in Big Four management consulting, product leadership, and entrepreneurship. She led multiple enterprise adoption initiatives, balancing technical depth in cutting-edge technologies with business analysis to achieve improved outcomes, efficiencies, and revenues.
Career Highlights
Education Highlights
Certification Highlights
Case Studies
AI Solution Business Case
AI Vendor Selection
Enterprise AI Adoption Strategy
Expertise
- AI Adoption
- AI Readiness Assessment
- Center of Excellence (CoE)
- Generative Artificial Intelligence (GenAI)
- Governance Frameworks
- Robotic Process Automation (RPA)
- Training Workshops
- Use Case Analysis
Work Experience
Principal
SI-7 LLC
- Guided senior executives leading AI, ML, and GenAI adoption strategy workshops.
- Enabled GenAI upskilling with education workshops for non-technical, functional teams, including use case sourcing and validation and AI readiness audits.
- Advised a venture-backed, high-growth GenAI startup, its CEO, and its leadership team on their global go-to-market strategy.
Director | Digital Innovation, Operational Transformation
Moffitt Cancer Center
- Accelerated 1st-year adoption of AI, ML, GenAI, robotic process automation (RPA), and optical character recognition (OCR) to generate $2,000,000+ in annual recurring operational efficiencies.
- Improved productivity, process cycle time, and output quality with around $1,000,000 in annual enhanced revenues.
- Gained enterprise stakeholder buy-in for adoption strategy and responsible governance framework, including compliance, risk, and policy via a center of excellence. Launched an RPA democratization program with a strong use case pipeline.
- Crafted operations, products, and strategy with a team of product managers. Facilitated funding, use case prioritization, implementation roadmaps, and build vs. buy decisions for proof of concepts, apps, chatbots, and post-production benefits.
- Initiated industry-leading AI, ML, and GenAI-enabled ambient voice-to-text clinical transcription product adoption to improve clinicians' documentation productivity.
- Facilitated complex decisions, including stakeholders, future state, rollout strategy, and build vs. buy decisions.
Assistant Vice President
Genpact
- Established or accelerated AI, ML, RPA, and OCR adoption at multiple Fortune 500 global organizations, generating around $35,000,000 in recurring annual savings with up to 70% productivity gains for C-level-driven transformations.
- Led organizational adoption across multiple business functions, with enterprise AI, ML, RPA, and OCR adoption strategy, process assessments and transformations, use cases, business cases, and implementation roadmaps.
- Directed the design and launch of emerging technology centers of excellence in multiple organizations, including governance frameworks, culturally suitable operating models, and change management.
- Directed teams of up to 30 onshore and offshore members with proofs of delivery for delivery factory across the lifecycle of use case, proof of concepts, production release, and support. Managed program budgets, intake, priorities, and resources.
- Led go-to-market approaches to market automation programs to client organizations. Acted as the key contributor to solution selling, resulting in around $9,000,000 in revenues.
Principal
Skyshine LLC
- Advised executive management with future state visioning.
- Set up intelligent automation centers of excellence, operating model strategy, and governance.
- Advised on intelligent automation proofs of concept. Conducted AI and RPA education and training.
Education
Master of Business Administration (MBA) in Information Systems
Baylor University - Waco, Texas, USA
Certifications
Supervised Machine Learning: Regression and Classification
DeepLearning.AI and Stanford Online | via Coursera
GenAI Education
VJAL Institute
Skills
Other
Use Case Analysis, Robotic Process Automation (RPA), Governance Frameworks, AI Education, Training Workshops, Center of Excellence (CoE), AI Readiness Assessment, AI Literacy Workshops, Implementation Roadmaps, Vendor Selection, AI Adoption, AI Readiness, Organizational Transformation, Digital Transformation, Stakeholder Management, Governance Operating Model, Responsible AI, Change Management, Decision Frameworks, GenAI Vendor Selection, Process Transformation, Generative Artificial Intelligence (GenAI), Business Cases, Operational Efficiency Improvement, Business Transformation, Word 2016, Information Systems, Front-end, Machine Learning, Artificial Intelligence (AI), Operational Transformation (OT), Automation, Workshops, Digital Health, Innovation, Product Leadership, Use Cases, Productivity, Emerging Tech Adoption Strategy, Computer Vision, Emerging Technologies, Enterprise Technology Adoption & Deployment, Digital Maturity, AI Implementation Strategy, Market Research & Analysis
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