Terry Kuester
Verified Expert in Management Consulting
Finance Expert
Manhasset, NY, United States
Toptal member since January 9, 2025
Terry is a proven leader with experience as a division president for two publicly traded tech firms and a practice leader at Deloitte and NTT Data. He partners with top executives to drive growth, transform operations, and deliver results, leveraging advanced analytics and technology to scale businesses, align strategy with execution, and achieve measurable outcomes. Terry specializes in interim executive roles and go-to-market strategy in banking, financial services, and fintechs.
Career Highlights
Industry Expertise
- Business Services
- Accounting Services
- Management Consulting
- Custom Software & IT Services
- Banking
- Investment Banking
- Insurance
- Financial Services
Other Expertise
- Business Transformation
- Customer Analytics
- Go-to-market Strategy
- P&L Management
- Sales Growth
- Sales Management
Work Experience
BFSI Industry Consulting Leader
NTT Data
- Transformed a $100+ million consulting business from PMO staffing to high-value-add consulting, enabling clients to achieve their business transformation goals with dramatic performance improvement.
- Established and developed numerous client-facing consulting teams, developing their delivery capabilities, core consulting skills and selling capabilities.
- Grew the core business by over 35% and increased margins above 12% YoY.
- Established a strong vendor partner and alliance program with bank product and tool vendors.
- Stood up global centers of excellence for M&A, business transformation, commercial lending, cards and payment, and bank modernization, leveraging and integrating our consulting capabilities as a competitive weapon.
Client Partner
Genpact
- Managed client relationships representing over $75 million in annual revenue to Genpact, achieving an annual client portfolio revenue growth of over 12% annually.
- Restored a client relationship that had been declining, with revenue decreasing from $77 million to $36 million in the previous five years. In my first year, I returned the client to a growth trajectory and increased revenue by 11%.
- Turned around a troubled account, avoided terminating the relationship, and was able to renegotiate key terms, increase revenue by $21 million, extend the relationship by three years, and improve margins by 6%.
President, Business Advisory Services
Information Services Group
- Drove 40% YoY revenue growth globally (60% growth in Americas) during my tenure.
- Led initiative to realign the ISG org structure into three strategic business units and market verticals and expanded new advisory services to help clients develop new shared service centers and operating model strategies for financial institutions.
- Drove 75% of ISG's growth for three years, starting with 24% of its P&L.
Partner
Deloitte
- Built a $35 million practice that drove operational performance improvement for clients, utilizing client and market data and advanced analytics to capitalize on profit improvement opportunities, generating over $1 billion in client profit.
- Managed key relationships with several large banks, including Citibank's Global Corporate Investment Bank and the U.S. Investment Bank for HSBC. I established executive relationships that drove an annual revenue increase of 20% to 35% from each.
- Built delivery teams of 100+ full and part-time professionals across multiple disciplines, including technology integration, data management, and advanced analytics, improving client profit from 20% to over 100%.
Education
Master’s Degree in Business Administration (MBA)
Boston University - Boston, MA, USA
Bachelor of Science Degree in Engineering
Washington University in St. Louis - St. Louis, MO, USA
Skills
Industry Expertise
Financial Services, Banking & Finance
Finance
Lending, Profitability Analysis
Other
Business Administration, Business Transformation, Go-to-market Strategy, Sales Growth, Customer Analytics, P&L Management, Finance, Target Operating Model Design, Sales Management, System Architecture Design, Financial Services Modernization, Card Payments, Post-merger Integration, Strategic Selling, Business Unit Strategy, Account Management, Solution Design, Strategy, Analytics, Profit Optimization, Profit Maximization, Computer Science, Engineering, Advisory
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
Share your needs
Choose your talent
Start your risk-free talent trial
Top talent is in high demand.
Start hiring