Chandrima Ghosh
Verified Expert in Marketing
Marketing Expert
Toronto, ON, Canada
Toptal member since June 25, 2024
Chandrima is a founding product marketer at a fast-growing, $25 million consulting startup, where she launched three new product lines within a year. With 6+ years of experience, she's also worked at an $80 million retail mixed-use development and a top-5 global consultancy. Chandrima has translated GTM strategies into integrated marketing and sales campaigns, nurturing MQLs into sales-ready opportunities and facilitating critical decision-making for B2B products in high-growth startups.
Project Highlights
Expertise
- Channel Strategy
- Content Marketing
- Conversion Rate Optimization (CRO)
- Email Campaigns
- Integrated Campaigns
- LinkedIn Ads
- Product Marketing
- Sales Enablement
Work Experience
Marketing Manager
MNP
- Worked with a national and regional marketing team to drive brand awareness and market positioning by creating marketing strategies, plans, and activities and creating new sales opportunities.
- Measured and optimized campaign performance, working with in-house teams and outside agencies.
- Developed, coached, and mentored team members in their professional and personal development.
Senior Product Marketing Specialist
Incept Data Solutions
- Led the launch of DG Academy, Incept's staff augmentation product, and MediaWorks B2G, building a thorough product suite to deepen Incept's market reach through strategic sales and marketing integration.
- Developed robust go-to-market strategies, identified target audiences and key differentiators, and conducted competitor analysis.
- Implemented content marketing discipline, creating detailed workflows and messaging frameworks.
- Managed strategic partnership co-marketing campaigns with key technology partners, resulting in a 30% increase in partner sales revenue.
- Gathered customer feedback through survey evaluations to assess customer satisfaction and improvement areas. I translated technical product releases into easily digestible content like how-to blogs and video demos.
- Launched three MVP websites and executed phased outreach campaigns.
- Prioritized CTA-driven analytics to track performance, resulting in high-quality leads and a high program completion rate of 85%.
- Introduced the new hire-train-deploy program, reaching a paid social conversion rate of 41.7% and an average landing page session duration of 40% since launch.
- Generated 30+ landing pages and grew a focused email list to 10,000+ using HubSpot for lead generation.
- Optimized conversion rates on three websites with persona-driven promos using effective segmentation, CTAs, Google Analytics, UX, keyword optimization, and A/B testing.
Marketing Communications Specialist
Accenture
- Managed 29 business units from Microsoft, impacting a global network of 5,000+ employees in 110 countries and countless internal stakeholders.
- Grew and renewed contracts worth $2 million, resulting in a 15% increase in contract renewals over the previous year through strategic sales conversations. I also enhanced client communications alongside portfolio leads.
- Co-led a digital marketing campaign under the Microsoft AI Cloud Partner program, focusing on LinkedIn lead generation, achieving a 50% increase in conversion rates, and contributing to a revenue boost of $125,000 from lead generation activities.
- Developed a range of sales enablement materials, infographics, case studies, whitepapers, articles, podcasts, blogs, tutorials, journey maps, and videos.
- Oversaw a change influencer network of over 50 employees, promoting compliant behavior through targeted cybersecurity campaigns among a multi-generational workforce.
- Enabled co-creation through visioning workshops focusing on a mindset shift.
Marketing Manager
Virtuous Retail
- Increased footfall by 125% and tripled in-store conversions with strategic multi-channel marketing.
- Created a 360-degree digital re-launch strategy, resulting in 60% more social media engagement and 15% higher footfall above target.
- Leveraged influencer marketing, partnerships, publications, and video content to generate $8.5 million in public relations value.
- Implemented a GTM strategy for the launch of a loyalty app to combat the COVID-19 setback on sales, achieving 5,000+ downloads in the first quarter.
- Built an inventory module to streamline processes for the firm's real estate arm and conducted workforce enablement training initiatives.
- Enabled the adoption of "new normal" shopping and dining experiences during the pandemic, successfully achieving 400+ orders in only the first quarter.
Project History
Incept's DG Academy Launch
https://www.inceptdg.academy/early-careerLed the launch of a new service line for early career data governance professionals, employing CTA-driven tactics that resulted in over 100 high-quality leads while maintaining a high program completion rate of 85%.
By leveraging my extensive product marketing skills, I developed and communicated a compelling narrative that deeply resonated with our target audience. My expertise in web UX was instrumental in designing an intuitive, user-centric website hosted on Squarespace, which significantly enhanced our online presence and facilitated both organic and paid social media lead generation. These efforts boosted engagement and generated demand, maintaining a consistent and impactful brand message across all platforms.
MediaWorks B2G Launch for Government Contractors
Led the launch and development of MediaWorks B2G, positioning it as a leading marketing agency in the federal contracting sector.
Regarding strategic marketing, I drove the implementation of multi-channel marketing campaigns, including digital marketing, social media, referral marketing, and direct sales efforts. These campaigns were meticulously designed to maximize reach and engagement, leveraging various platforms. I expanded the team to support increasing demand, generating $500,000 in revenue from new contracts within the first year. Additionally, I successfully reduced the sales cycle duration by 15% by optimizing lead nurturing and targeted sales efforts.
Rebranding and Conversion Rate Optimization for Incept Data Solutions
Achieved a 40% increase in website conversion rates, including a 50% increase in average session duration and a 30% reduction in bounce rate.
My primary focus was enhancing the user experience and strategically placing CTA elements, personalized offers, and engaging content to increase the percentage of website visitors who complete desired actions, including filling out a form, booking meetings, or signing up for our newsletter.
As a result, I generated an additional $500,000 in revenue from net new customer acquisitions within the first year of the rebranding initiative. In addition, I improved brand recognition, as evidenced by a 25% increase in social media followers month-over-month and positive user feedback.
Incept's Staff Augmentation Product Launch
Led product marketing and project management efforts to develop and launch Incept's staff augmentation service for companies that require fractional staffing solutions to manage fluctuating project demands.
Education
Master of Business Administration (MBA) in Strategic Marketing and Communications
Mudra Institute of Communications, Ahmedabad (MICA) - Ahemedabad, India
Bachelor's Degree in Economics
University of Delhi - New Delhi, India
Certifications
Product Marketing Foundations
HubSpot Inbound Marketing
HubSpot
Sales Navigator
Social Media Marketing
Semrush
Google Analytics Certification
Google Analytics Academy
Google Ads Display Certification
Skills
Core
LinkedIn Ads, Product Marketing, Product Positioning, Go-to-market Strategy, Content Marketing, Marketing Communications (MarCom), Conversion Rate Optimization (CRO), Organic Social Media, Email Campaigns, Retail Marketing Campaigns, Public Relations (PR), Digital Marketing, Social Media, Channel Strategy, Video Ads, Influencer Marketing, Shopper Marketing, B2C Marketing, Display Advertising, Marketing Analytics, App Store Marketing, Search Engine Marketing (SEM), Branding, Lead Generation, Keyword Research, A/B Testing, Funnel Marketing, Audience Targeting, Paid Advertising, LinkedIn Marketing, Strategic Marketing, Social Media Marketing (SMM)
Platforms & Tools
Canva, Google Analytics, Acquisition Channels, CRM Systems, HubSpot Marketing Hub, HubSpot
Other
Market Research, Marketing Mix Modeling, Partnership Marketing, Events, B2B Marketing, Squarespace, Go-to-market Plans, Stakeholder Management, Community Marketing, Integrated Marketing, Channel Sales, Consumer Branding, Messaging, Sales & CRM Platforms, Web Analytics, Landing Page Optimization, Keyword Analysis, SendGrid, Sales Enablement, Social Media Engagement, Internal Communications, Integrated Campaigns, Net Promoter Score (NPS), Event Marketing, Rebranding, Enterprise Content Management (ECM), Channel Management, Sales Pipelines, B2B Sales Pipeline, Hootsuite, Adobe Analytics, Semrush, Web Content, Project Management, Digital Transformation, Competitive Analysis, Customer Lifetime Value (CLV), Data Visualization, Audience Segmentation, Market Sizing, Buyer Personas, Personalization, Pricing Strategy, Websites, SEO with AI, Brand Building, User Personas, Web UX, Media Planning, Demand Generation, Economics
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