Dean Lee
Verified Expert in Marketing
Marketing Expert
Los Angeles, CA, United States
Toptal member since July 19, 2024
Dean is a versatile self-starter with 15+ years of hands-on experience in go-to-market, product, and marketing strategy and execution for B2B and consumer brands. He is proficient in marketing automation, campaign management, email marketing, and landing page development. Dean is also experienced in campaign optimization and demand generation activities—leveraging CRMs, marketing engagement platforms, and tools for project planning, A/B testing, integration, and performance tracking.
Project Highlights
Expertise
- CRM Systems
- Campaign Automation
- Digital Marketing Strategy
- HubSpot
- Marketing Automation
- Omnichannel Marketing
- SaaS
- WordPress
Work Experience
Omnichannel Marketer
Over-C
- Designed and optimized CRMs and marketing automation workflows end-to-end for B2B and SaaS companies.
- Led digital marketing strategies and served as a cross-functional liaison between marketing, engineering, and design teams.
- Architected and executed go-to-market strategies, including product management, marketing, and sales enablement, for B2B, SaaS, and consumer brands.
Project History
Prescriptive Actioning for an AI-driven Supply Chain SaaS Company
https://transvoyant.com/Repositioned the company messaging and use cases to reflect the business model, resulting in more opportunities in the deal pipeline and a higher win rate on new and existing businesses.
KEY ACTIVITIES
• Led the marketing strategy as a fractional CMO and was hands-on in executing activities for short- and long-term growth.
• Developed and optimized campaigns, conversion funnels, and dashboards to improve workflows and reporting and provide end-to-end visibility between marketing and sales activities.
• Drove the website redesign, produced lead magnets, such as sell sheets and whitepapers, and created lead capture landing pages to attract and nurture prospects.
• Conceptualized and delivered a mockup of the product's evolution, transvoyant.com/nextgen.
• Assembled pitch decks and investor material for sales and funding initiatives.
Demand Generation and Marketing Operations for an AI Digital Asset Management Startup
Collaborated with the marketing team to implement a comprehensive demand generation strategy in HubSpot, driving and nurturing leads for an ML integration platform with $9.2 million in funding.
KEY ACTIVITIES
• Worked with the marketing team on a demand generation strategy with an action plan that included configuring campaigns, custom properties, segmentation, and automation in HubSpot to drive and nurture leads effectively.
• Immersed in marketing planning meetings to understand aspects such as current tactics, drivers, messaging, metrics, and approach.
• Collaborated with team members to develop a high-level action plan on short-term campaigns aimed at low-hanging fruit, workflows for nurturing leads in the pipeline, and long-term activities to increase leads and win more opportunities.
Marketing Automation for a Telehealth Tech Startup
https://www.talkiatry.com/Developed and automated a nurture drip series in HubSpot and Iterable, designed segmentation rules, and built scalable lifecycle marketing programs for a leading mental healthcare provider with $37 million in series A funding.
KEY ACTIVITIES
• Developed a nurture drip series and carried out the workflow automation for prospective patient and referral partner audiences in HubSpot and active patients in Iterable.
• Designed segmentation rules and nomenclature defining target audiences.
• Created a system diagram to understand relationships and interactions between patient data warehouses, marketing automation platforms, and patient support applications.
• Established and maintained scalable processes that ensure best practices.
• Leveraged data and cross-team collaboration to build scalable lifecycle marketing programs.
• Worked within a business associate agreement as a HIPAA-covered entity to protect patient health information.
Marketing Technology Integration and Analytics Strategy for a Life Sciences Data Company
https://www.whiz.ai/Orchestrated the marketing technology stack, integrated Salesforce with ZoomInfo and FrontSpin, and developed analytics strategies for WhizAI, an AI-powered analytics platform with $20.2 million in venture capital funding.
KEY ACTIVITIES
• Recommended and managed the marketing technology stack, which included HubSpot, the integration with the WhizAI website running on Webflow, and the organization's Salesforce Marketing Cloud (SFMC) CRM instance.
• Ensured that marketing data from sources such as web forms, offline events, and account-based marketing campaigns were collected and connected with other systems properly.
• Integrated Salesforce with ZoomInfo for lead enrichment and FrontSpin so sales development representatives could auto-dial prospect lists.
• Configured and managed sales sequences in HubSpot with automated emails and follow-up tasks.
• Set up standard operating procedures to establish protocols, processes, and best practices for data collection and privacy.
• Developed the strategy for analytics, reporting, and dashboards to measure each channel's effectiveness and the marketing program's overall performance.
• Created HTML email templates and custom modules employing HubL tags to facilitate drag-and-drop emails.
• Managed email marketing campaigns to seed lists and target audiences.
Digital Marketing and Operations Leadership for a Global Pharmaceutical Company
https://www.bms.com/Led digital marketing and operations for BMS's hematology team, managing creative projects, automating lead nurturing workflows, and optimizing process efficiencies for the POMALYST, REVLIMID, and SPRYCEL brands.
KEY ACTIVITIES
• Acted in a hybrid capacity as a digital marketing specialist, champion, marketing operations manager, and engagement planner on the hematology team to support marketing activities of the POMALYST, REVLIMID, and SPRYCEL brands.
• Managed creative design and production agencies to move projects of varying channel marketing tactics through the pipeline from kick-off to medical, legal, and regulatory review.
• Carried out lead nurturing programs using SFMC and Adobe Experience Manager by defining automation workflows for drip campaigns and creating dashboards for data visualization and analysis.
• Cross-collaborated with key matrix partners on systems diagramming to improve process workflows, optimize operational efficiencies, and measure output performance.
Marketing Platform Migration and Lead Management Optimization for a Corporate Services Provider
https://www.cogencyglobal.com/Led the integration between HubSpot, Pardot, and Salesforce, streamlining data migration and optimizing lead scoring, grading, and reporting to enhance demand generation efforts.
KEY ACTIVITIES
• Carried out integration needs between HubSpot, Pardot, and Salesforce collectively with the internal marketing team and 3rd-party vendors for data migration.
• Utilized Zapier to connect HubSpot and Pardot form handlers via webhooks to pass across prospect data.
• Set up criteria to define profiles in Pardot and prepare for lead grading and scoring.
• Leveraged Google Tag Manager (GTM) to add code snippets to lead capture landing pages for implementing ZoomInfo’s FormComplete tool.
• Ensured that the lead scoring and grading models were updated in line with demand generation needs.
• Built and managed CRM reports and dashboards.
Website Development for a Regional Healthcare Network
https://carepointhealth.org/Designed and developed the main CarePoint Health website and specialized microsites using WordPress and Elementor, creating a cohesive information architecture, branding, and user experience.
KEY ACTIVITIES
• Designed and developed the carepointhealth.org website using Elementor and WordPress, including the information architecture, branding elements, home page messaging, and visual assets.
• Designed and developed microsites, including COVID-19 Institute of NJ (covidinstituteofnj.com/) and the Neuroscience Institute at Christ Hospital (neuroscience-institute.carepointhealth.org/).
Email Marketing and Social Media Management for a Top HBCU
https://morehouse.edu/Managed email campaigns in Slate and Mailchimp, segmenting audiences and nurturing prospective students while overseeing social media channels to engage with prospective and current students.
KEY ACTIVITIES
• Served as a liaison between the communications department and division chairs to address their marketing objectives.
• Segmented the school population among students, parents, and alumni in Slate and created email marketing campaigns for sending FAFSA announcements and open house events through Slate and Mailchimp.
• Collaborated with admissions to develop drip content for nurturing leads through the prospective student journey.
• Ran the social channels for the admissions department to engage with prospective and current students.
Marketing Automation and CRM Migration for a Cannabis Investment Firm
https://arcviewgroup.com/Led the migration from Ontraport to HubSpot, designing advanced automation workflows, lead routing, and segmentation while developing lead-generating landing pages and securing media coverage in major outlets like CNN and Bloomberg.
KEY ACTIVITIES
• Created audience segments, email campaigns, forms, promo offers, and workflow sequences in Ontraport.
• Supported the company migration from Ontraport to HubSpot Marketing Hub Enterprise for customer relationship management (CRM) by architecting the new platform's lead flow routing and drip campaign rules.
• Maintained all aspects of HubSpot, including the design of sophisticated marketing automation workflows, segmentations, and lists; chat flows; and advanced contact, event registration, intake, and survey forms.
• Developed lead-generating landing pages on behalf of the investor network to sell events, conferences, and memberships and for the market research division to sell data reports.
• Pitched media, which led to publication in CNN as well as a Bloomberg article announcing a Hong Kong Investment Forum and Bloomberg covering the event under the Twitter account @tictoc with 434,000 followers.
Performance Marketing and Campaign Management for a Digital Media Company
https://tyt.com/Implemented tracking via Google Tag Manager and Google Analytics, developed segmented drip campaigns across multiple platforms, and optimized landing pages and email templates to boost lead generation, engagement, and donations.
KEY ACTIVITIES
• Implemented tracking via Google Tag Manager and Google Analytics, analyzing web and mobile metrics through the conversion funnel.
• Leveraged tools like Unbounce, Typeform, Klaviyo, Airship, and Twilio to design segmented drip campaigns for lead generation, engagement, retention, and re-engagement via email, push notifications, and SMS.
• Created landing pages, email templates, pop-ups, sticky bars, and quizzes to grow subscriber lists and support donation drives.
• Revamped marketing and editorial planning calendars using advanced Trello boards with premium Power-ups, enhancing project visibility across the organization.
• Developed assumption models to project key performance indicators (CAC, ARPA, CLV) and conducted churn analysis.
Certifications
HubSpot Email Marketing Certified
HubSpot Academy
HubSpot Digital Marketing Certified
HubSpot Academy
HubSpot Sales Software Certified
HubSpot Academy
HubSpot Marketing Software Certified
HubSpot Academy
HubSpot Reporting Certified
HubSpot Academy
HubSpot CMS for Marketers Certified
HubSpot Academy
Skills
Core
Product Marketing, Go-to-market Strategy, Digital Marketing, Digital Campaigns, Lead Generation, Marketing Operations, Google Tag Manager, LinkedIn Marketing, LinkedIn Ads, Marketing Automation, Campaign Automation, Email Marketing Automation, Email Marketing, Performance Marketing, Marketing, Marketing Strategy, Strategic Marketing, Omnichannel Marketing, B2C Marketing, Email Campaigns, Marketing Communications (MarCom), Search Engine Optimization (SEO), Content Marketing, Brand Marketing, Conversion Rate Optimization (CRO), Digital Marketing Strategy, Email Automation, Marketing Technology (MarTech), Marketing Leadership, Marketing Campaigns, Branding, Marketing Analytics, Content Strategy, Paid Advertising, Content Creation, Digital Marketing Best Practices, Growth Hacking, A/B Testing, Brand Strategy, Google Paid Ads, SEO Keyword Research, Google SEO, Funnel Marketing, Google Ads, SEO Tools, Account-based Marketing (ABM), Marketing Budget Management, X (formerly Twitter) Ads, Marketing Collateral Development, SMS Marketing, Search Engine Marketing (SEM), AI Marketing, Responsive Email Templates, Generative Artificial Intelligence (GenAI), Content Marketing Strategy, Market Research & Analysis, WordPress SEO, Link Building, Ad Campaigns, Social Media, Community Management, Social Media Strategy, Pay-per-Click (PPC), Copywriting, Customer Segmentation, Elevator Pitches, Sales, Ad Design, Landing Pages, Public Relations (PR), Social Media Design, Social Media Content, Social Media Posting, Organic Social Media, Social Media Analytics, Social Media Management, Social Media Campaigns, Social Media Marketing (SMM), Social Media Optimization, Social Media Platforms, Web Marketing, eCommerce Platforms, Campaign Strategy, Campaign Monitoring, Campaign Management, Advertising Campaigns
Platforms & Tools
HubSpot, Iterable, Klaviyo, Pardot, Mailchimp, Google Analytics, Google Analytics 4, Content Management Systems (CMS), HubSpot Marketing Hub, CRM Systems, Salesforce Marketing Cloud, Marketo, ActiveCampaign, Lead Capture Pages, Adobe Suite, Microsoft 365, LinkedIn Profiles, Acquisition Channels
Business Models
SaaS, SaaS Product Marketing, Software as a Service (SaaS), B2B, Business to Business (B2B), B2B2C, Business to Business to Consumer (B2B2C), B2C, Business to Consumer (B2C)
Technical
HTML, CSS, CSS3, JavaScript
Other
WordPress, Growth Marketing, Digital Strategy, Launch Strategy, Innovation, Digital Innovation, B2B Marketing, Presentation Design, PowerPoint Design, Microsoft PowerPoint, Reporting, Marketing Software, Audience Segmentation, Multichannel Marketing, Email Marketing Strategy, Startup Marketing, Startups, High-tech Startups, Startup Consulting, Business Processes, Process Automation, Mixed Reality (MR), Augmented Reality (AR), Virtual Reality (VR), Sales & CRM Platforms, Customer Relationship Management (CRM), Zapier, Drip Email, Digital, Entrepreneurship, Consulting, Business Consulting, Management Consulting, Global Digital Marketing Strategy, Data Visualization, Solution Design, Stakeholder Management, Business Development, VR Marketing, WordPress Design, Customer Acquisition, Growth Strategy, Personas, APIs, Email Content, Email Delivery, Product Ideation, Value Proposition, Ideation, Digital Marketing Product Manager, Customer Journeys, Website Audits, Brand Awareness, Brand Awareness Campaigns, Python, Analytics, Financial Modeling, Forecasting, Microsoft Power BI, Communication, Marketing Plans, Web Trends, Keyword Analysis, Meta Ads, Messaging Development, B2B Lead Generation, Brand Positioning, Outreach, Outbound Marketing, Go-to-market Plans, Marketing Channel Strategy, Direct to Consumer (D2C), Account Management, Client Management, Audits, Client Services, Team Management, Cross-channel Marketing, Content Optimization, Pricing, Sales Strategy, Marketing Management, Loyalty Marketing, Loyalty Programs, Marketing Cloud, Adobe Analytics, Salesforce, SendGrid, Product Design, Web Design, UX Design, UI Design, Digital Health, Healthcare Software, Website Design, Demand Generation, Salesforce Reporting & Dashboards, Airtable, Webflow, Sales Enablement, Data Reporting, Performance Metrics, Attribution Modeling, Marketing Attribution, Key Performance Indicators (KPIs), Process Development, SaaS Sales, Campaign Optimization, Process Optimization, Paid Media, Artificial Intelligence (AI), System Integration, Integration, Email Design, Email Template Design, Responsive Web Design (RWD), Pharmaceutical Marketing, Pharmaceuticals, Healthcare, Medical Marketing, Healthcare Services, Software Consulting, HTML5, Fintech, Project Management, Lifecycle Marketing, Salesforce Sales Cloud, Website Builders, Business Proposals, Presales, Blogs, Web UX, Web UI, Technical SEO, WordPress Themes, Advertising, Cryptocurrency, Blockchain & Cryptocurrency, eCommerce, Manufacturing, Competitor Analysis & Profiling, Graphic Design, Sales Operations, Tableau, Domo, Adobe, Demand Planning, Market Segmentation, Demand Sizing & Segmentation, Product Lifecycle Management (PLM), Customer Lifetime Value (CLV), Lifetime Value (LTV), Marketing Reports, Financial Reporting, Websites, Website Redesign, Corporate Websites, Website Traffic, Website Performance, Website Optimization, Automation, Events, Event Marketing, Event Management, Virtual Events, Presentations, Sales Presentations, Client Presentations, Executive Presentations, Media Pitch, Pitch Decks, Pitch Preparation, Pitch Deck Consultant, Videos, New Products, Machine Learning, Community Growth, Strategy, Media, Collaboration, Cross-functional Collaboration, Healthcare Sales, Compliance, Regulatory Compliance, HIPAA Compliance, GDPR, Snowflake, Workflow Automation, Automation Framework Development, Workflow, Project Lifecycle, Data, Big Data, Visual Storytelling, Visual Design, Campaigns, Digital Systems, Health, Adobe Workfront, Microsoft Office, Microsoft Word, Microsoft Teams, Microsoft Excel, SharePoint, Design, Project Design, Projects, Project Scoping, IT Project Management, Project Budget Management, Project Planning, Hybrid Project Management, Digital Project Management, Project Management Operations, Revenue & Expense Projections, Digital Media, Digital Design, Digital Agencies, Integrated Campaigns, Training, Integrated Marketing, Drip Campaigns, Reports, PDF Design, Web, Webhooks, Web App UI, PSD to WordPress, WordPress Multisite, Elementor, Landing Page Design, Landing Page Optimization, Information Architecture (IA), Website CMS, Website Migration, Website Management, Patient Advocacy, Consumer Health, Public Health, Health Education, Population Health, Health Communication, Health Insurance, Email, Email List Building, Email Management, User Journeys, Journey Mapping, Social, Social Media Engagement, Social Media Video Marketing, Event Planning, Conference & Event Production, Digital PR, Sprout Social, Shopify, Shopify Marketing, Shopify Customizations, eCommerce Strategy, eCommerce Marketing, eCommerce Design, Email Migration, Unbounce, Campaign Planning, Campaign Analysis, Campaign Tracking, Campaign Execution, Awareness Campaigns, Campaign Development, Political Campaigning, Nurture & Retention Campaigns, Multichannel Campaign Management, Politics, News Media, Key Performance Metrics, Marketing Metrics, Metrics, Performance Analysis, Performance Management, Performance Planning, Performance Optimization, Performance Improvement, Scripting, Automation Scripting, Web Banner Design, Web Push Notifications, Push Notifications, Multi-channel, Analysis, Acquisitions, Mobile User Acquisition, Customer Acquisition Cost (CAC), Subscriptions, Subscription Pricing, Facebook Posts, Digital Marketing Design
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