Jem Morey, Marketing Expert in Royal Leamington Spa, United Kingdom
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Jem Morey

Verified Expert  in Marketing

Marketing Expert

Royal Leamington Spa, United Kingdom

Toptal member since July 19, 2024

Bio

Jem is a marketing expert who specializes in custom email marketing strategies, setup, and automation and delivers seamless, tangible, automated marketing results. Prioritizing efficiency, measurable outcomes, and a client-centric approach, Jem ensures marketing efforts drive real results without requiring constant attention—enabling his clients to focus on what matters most—growing their business.

Project Highlights

Pickleheads | Newsletter Monetization & Content Strategy
Scaled the Pickleheads newsletter into a key revenue driver by optimizing content strategy, introducing a monetization model, and selling premium ad placements.
Win Your Dream Bike | 9,000% ROI Email Strategy
Generated a 9,000% ROI through migration and a conversion-optimized email strategy, leveraging segmentation, automation, and data-driven optimization.
Pickleheads | Advanced SaaS Welcome Flow
Designed a highly personalized, conversion-driven SaaS welcome email flow, driving user activation and retention.

Expertise

  • Digital Marketing
  • Email Delivery
  • Email List Building
  • Email Marketing
  • Email Marketing Automation
  • Email Marketing Strategy
  • Klaviyo
  • Omnisend

Work Experience

Email Marketing Manager

2023 - PRESENT
Endurance Zone
  • Managed the campaigns for and liaised with national and international clients to promote Endurance Zone's rewards platform to their clients' mailing lists. I worked with brands like Virgin Active, Oura, Sweatcoin, and Fitness First.
  • Improved open and click rates for all accounts I managed.
  • Created a monthly report and met with EZ's clients to discuss performance and suggest optimization opportunities.

Email Marketing Manager (Freelance)

2023 - PRESENT
Win Your Dream Bike (owned by Endurance Zone)
  • Migrated emails to a new email service provider and saw a 9,300% ROI in the first six months.
  • Delivered engaging and conversion-driven email campaigns consistently, achieving an average of over 50% open rate—far exceeding industry benchmarks.
  • Developed targeted retention strategies that encouraged past entrants to return for future draws, resulting in a steady increase in repeat purchases.
  • Crafted a compelling and trusted brand voice for Win Your Dream Bike, striking a balance between excitement and credibility.

Email Marketing Manager (Freelance)

2023 - PRESENT
Pickleheads Groups
  • Worked with the founders to create, launch, and monetize their weekly newsletter, which has now turned into two campaigns a week.
  • Increased subscriber engagement for the Pickleheads newsletter through compelling content, product features, and strategic calls to action—leading to higher open and click-through rates.
  • Developed high-converting email campaigns that contributed to increased affiliate revenue and direct product sales, leveraging audience insights and a non-sales, trust-building approach.
  • Crafted a unique, engaging, and trusted brand voice for Pickleheads, balancing enthusiasm with transparency in product promotions and reviews, helping solidify its authority in the pickleball community.
  • Designed and built a complex welcome flow triggered by custom fields.
  • Delivered high-performing email campaigns consistently for Pickleheads, maintaining an over 50% average open rate across all campaigns.

Director

2021 - 2023
1 Mill Street
  • Drove the development and execution of creative marketing strategies to boost brand visibility and attract new members through digital campaigns, social media, event promotions, and community engagement initiatives.
  • Created an automated marketing and sales funnel to drive leads into the coworking space. The funnel could be scaled or turned off to meet the capacity of the business.
  • Led, managed, and mentored a marketing team of four over two businesses.

Project History

Pickleheads | Newsletter Monetization & Content Strategy

https://news.pickleheads.com/

Scaled the Pickleheads newsletter into a key revenue driver by optimizing content strategy, introducing a monetization model, and selling premium ad placements.

I transformed the Pickleheads newsletter from a purely content-driven initiative into a high-performing revenue channel while maintaining its trusted voice in the pickleball community. By refining the content strategy, introducing an engaging review persona, and creating a structured ad sales framework—including exclusive Black Friday and Cyber Monday placements—I helped Pickleheads secure high-value sponsorships without compromising audience trust. The result was a monetized newsletter that remains informative, engaging, and profitable.

Win Your Dream Bike | 9,000% ROI Email Strategy

https://www.winyourdreambike.co.uk/

Generated a 9,000% ROI through migration and a conversion-optimized email strategy, leveraging segmentation, automation, and data-driven optimization.

For Win Your Dream Bike, I implemented a full-funnel email marketing strategy that transformed their promotional campaigns into a revenue machine. I significantly increased engagement and conversions by refining their segmentation, optimizing the timing of promotional emails, and crafting compelling, personalized copy. Additionally, I developed automated post-purchase sequences and repeat purchase incentives to maximize customer lifetime value. This strategic approach resulted in a staggering 9,000% ROI from email alone.

Pickleheads | Advanced SaaS Welcome Flow

https://www.pickleheads.com/

Designed a highly personalized, conversion-driven SaaS welcome email flow, driving user activation and retention.

I built an advanced, data-driven welcome email sequence for Pickleheads, tailored to user behavior and preferences. The flow seamlessly introduces new users to the platform, nurtures engagement, and drives key actions—whether that's setting up a profile, discovering local courts, or upgrading to premium features. Through strategic messaging, segmentation, and A/B testing, I optimized open and click-through rates while reducing churn in the critical early-user phase.

Education

2003 - 2006

Bachelor's Degree in Media Writing

Southampton Solent University - Southampton, UK

Certifications

APRIL 2023 - PRESENT

Mailchimp Partner

Mailchimp

APRIL 2023 - PRESENT

Omnisend Partner

Omnisend

APRIL 2023 - PRESENT

Klaviyo Partner

Klaviyo

Skills

Core

Email Marketing, Email Marketing Automation, Digital Marketing, Sales & Marketing, Marketing Automation, Email Automation, Email Campaigns, Cold Emailing, Marketing, Sales

Platforms & Tools

Omnisend, Klaviyo, Mailchimp

Other

Email Delivery, Email List Building, Email Marketing Strategy, Make.com, WordPress, Drip Email, Email Content, Email Design, Email Migration, Email Template Design, Email, Email Management, Niche Email Marketing, Team Leadership, Team Management

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