Michael Rossi, Marketing Expert in San Francisco, CA, United States
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Michael Rossi

Verified Expert  in Marketing

Bio

Mike is an experienced marketer known for helping brands tell their story. His content and copy expertise helped brands raise over USD 241 million in open pipeline and USD 44 million in revenue since 2020. Mike considers himself privileged to create content supporting some of the world's most recognizable brands, including Sotheby's, Ferrari, Rolls-Royce, Keller Williams, Cisco, VMware, and HP. He excels at producing ebooks, whitepapers, email campaigns, ad copy, and more.

Project Highlights

Assessing the Impact of Coronavirus on the American Automotive Industry
Prepared a content piece that helped Zeta push through the first few turbulent months of COVID-19 when customers were cutting their spending.
State of Returns for 2023
Led the development and distribution of the state of returns for 2023, a cornerstone for our annual content marketing plan that received praise and acknowledgment from internal stakeholders and external sources.
How to Use Your Net Promoter Score to Improve Revenue
Created an original whitepaper to drive demand and assist our sales team in overcoming the objections of CFOs who need to fully appreciate the importance of the net promoter score (NPS).

Expertise

  • Advertising Copy
  • Content
  • Copy Editing
  • Copywriting
  • Demand Generation
  • Direct Response
  • Email Marketing
  • Marketing

Work Experience

Senior Content Marketing Manager

2022 - 2023
Narvar
  • Built and executed the company's 1st demand-focused content marketing plan.
  • Led the development of all outbound-facing marketing materials, including ebooks, blogs, case studies, videos, podcasts, event presentations, whitepapers, infographics, and webinars.
  • Developed the company's 1st true nurture campaign.
  • Generated more than USD 400,000 in new pipelines within less than six months.

Senior Content Marketing Manager

2020 - 2022
Zeta
  • Captured 45% of the company's marketing qualified leads through unpaid channels by replacing a disjointed content program with a hub-and-spoke model.
  • Exceeded content-sourced pipeline goals by 40% thanks to an expanded investment in creating long-form, data-rich content.
  • Drove a 23% increase in annual output from the content team by eliminating internal redundancies and making better use of available technologies.
  • Hired, trained, and managed a team of content creators to accelerate the realization of Zeta's marketing goals.

Senior Copywriter

2018 - 2020
Scorpion Design
  • Reduced paid media's cost per lead (CPL) by 56%, capturing more than 10,000 marketing-qualified leads and increasing email open rates by 18%.
  • Collaborated with over six teams and more than 30 subject-matter experts across the company to ensure the production of relevant, impactful marketing assets.
  • Managed a team of copywriters, reviewing all content for clarity, grammar, flow, consistency, and adherence to brand guidelines.
  • Developed extensive collateral, including signage material, flyers, invitations, and speeches for multiple in-person events.

Creative Lead

2014 - 2018
Mallard Creatives
  • Managed a team of eight designers and writers to deliver thousands of pieces of content, including product descriptions, emails, newsletters, video scripts, advertisements, blogs, ebooks, and sales decks.
  • Served over 100 clients across 16 countries and 12 industries, including well-known marketers such as Neil Patel, Joe Polish, Dean Jackson, and Eric Siu.
  • Built content to promote luxury brands at numerous high-end B2C events, including the Geneva Supercar Show, the Queen's Club Championships, the Pebble Beach Concours d'Elegance, the British Grand Prix, and New York Fashion Week.

Assessing the Impact of Coronavirus on the American Automotive Industry

https://drive.google.com/file/d/1NqTJ4kvkX8rkod-XVkImOujXbgAM55xg/view?usp=drive_link

Prepared a content piece that helped Zeta push through the first few turbulent months of COVID-19 when customers were cutting their spending.

This project involved conceptualizing and publishing an ebook on the impact of COVID-19 on the American automotive industry during the first months of the pandemic. The book was created to drive demand with prospects while reassuring existing Zeta customers to maintain their marketing and ad spending despite economic uncertainty. The chief growth officer eventually praised the ebook as a magnum opus.

State of Returns for 2023

https://drive.google.com/file/d/1PYhQTPcqVP6arFIG5UbVOwq9dScNqA6T/view?usp=drive_link

Led the development and distribution of the state of returns for 2023, a cornerstone for our annual content marketing plan that received praise and acknowledgment from internal stakeholders and external sources.

This ebook was based on original consumer research and aimed to understand how retail return offerings influence the choices of individual shoppers. It was used to position our brand as an industry thought leader, secure media opportunities for leadership, and drive pipeline growth for our suite of products and services.

How to Use Your Net Promoter Score to Improve Revenue

https://drive.google.com/file/d/13QsowsN-Jq3lT815vA-EhsELMx4hZIX-/view?usp=drive_link

Created an original whitepaper to drive demand and assist our sales team in overcoming the objections of CFOs who need to fully appreciate the importance of the net promoter score (NPS).

This project involved developing a whitepaper that focused on the revenue impact of the NPS and how an improved customer experience is tied to sustained profitability. The whitepaper also provides information on measuring an NPS, the effect of a higher NPS on revenue and growth, and the influence of post-purchase processes on the NPS in eCommerce.
2005 - 2008

Bachelor's Degree in English

University of Washington - Seattle, USA

MARCH 2020 - PRESENT

Google Analytics Certification

LinkedIn

MARCH 2020 - PRESENT

Contextual Marketing Certification

HubSpot

MARCH 2020 - PRESENT

Inbound Sales Certification

HubSpot

MARCH 2020 - PRESENT

HubSpot Content Marketing Certification

HubSpot

FEBRUARY 2020 - PRESENT

Mailchimp Email Marketing

Udemy

JULY 2019 - PRESENT

StoryBrand Messaging Framework Course

StoryBrand

Core

Writing & Editing, Content Marketing, Content, Copywriting, Blogging, Content Creation, Inbound Marketing, Marketing, Customer Success, Email Marketing, Infographics, Ads, Google SEO, Sales, Web Marketing, Drip Marketing, Cold Emailing, Email Campaigns, Email Marketing Automation, Organic Social Media, Print Advertising, SEO Content, Enterprise Sales

Platforms & Tools

Mailchimp, Jasper, Canva, Adobe Suite, Marketo, Microsoft 365, HubSpot, Zoho, Content Management Systems (CMS), Wistia

Business Models

B2B, Business to Business (B2B), B2B2C, Business to Business to Consumer (B2B2C)

Technical

Direct Response Marketing

Other

Storytelling, Copy Editing, Research, B2B Marketing, Advertising Copy, Direct Response, Direct Marketing, Ebooks, Article Writing, Content Writing, Google, Demand Generation, Graphic Design, Design, Trello, Event Marketing, Drip Email, Health Communication, SEO Writing, Technical Writing, Slogan Writing, UX Writing, B2B Lead Generation, B2B Sales Pipeline, User Retention, Nurture & Retention Campaigns, ChatGPT, Salesforce, Webflow, Economics, Accounting, Psychology, Brand Building, Jira, Project Planning, Direct Mail, Management, Customer Support, Podcasting, Podcast Management, English, Financial Writer, Law, Lead Marketing, Marketing Plans, Customer Retention, Retail Strategy, Blogs, Blog Posting, Email, Email Design, Email Autoresponders, Email Management, Email Template Design, Web Content, B2B Partnerships, Editorials, Organic Content Marketing, Email Delivery, Team Building, Team Management, Team Leadership, Hiring, Sales Pitches, Pitch Decks, Sales Presentations, Presentations, Presentation Design, Editorial Process, Video Scripts, Video Editing, Interviewing, Team Development, User Research, Web Research, Partnership Marketing, PDF Design, Creative Direction, Art Direction, Microsoft Teams, Remote Team Leadership, Case Studies, Webinars, WordPress, Podcast Marketing, Scripting, Scriptwriting, Videos, Cold Calling, Healthcare Sales, Retail Sales, Press Releases

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