Pivoting to First-party Data? Why Concierge Service Is Key
Unpopular third-party tracking tactics are on the decline. Pivot to a first-party data strategy to bolster customer relationships and boost revenue potential.
6 minute readContinue Reading
Keith Pieper
Customer Journey Touch Points for Product Managers
Product management leaders will view every discussion, planning session, and milestone with the customer journey touch points in mind. A well-aligned corporate culture, emphasizing the customer at every interaction, will drive customer loyalty.
9 minute readContinue Reading
Laurie Harvey
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