
Abhi Shrikhande
Verified Expert in Product Management
Product Manager
Irvine, CA, United States
Toptal member since October 11, 2023
Abhi is a leader and consultant with over 21 years of experience in technology transformation, product development, and program management. He has served Fortune 500 clients across industries on innovation and transformation initiatives and recently led the global tech consulting practice at Toptal, launching a $20+ million net incremental pipeline. Abhi also held leadership roles within AWS's global innovation advisory practice, Amazon's Prime Now and Fresh businesses, and Deloitte Consulting.
Project Highlights
Expertise
- Business Planning
- Executive Reporting
- Feature Prioritization
- Market Research
- Product Management
- Product Planning
- Product Roadmaps
- Product Vision
Work Experience
Vice President and General Manager of Technology Services
Toptal
- Crafted the strategy and business plan to set up a technology consulting business based on Toptal's existing freelance staffing model. Launched the consulting business, establishing a net incremental pipeline worth $20+ million.
- Hired and developed a team of directors and senior managers. Created go-to-market (GTM) strategies, talent acquisition approaches, and service offerings for cloud services, information security, AI/ML, QA, digital transformation, and CXO advisory.
- Developed a framework to identify strategic growth areas, including partnerships and alliances. Built operational rigor around generating, evaluating, prioritizing, and executing strategies that drive ten times growth.
Senior Practice Leader of Global Innovation Advisory
Amazon Web Services (AWS)
- Served as a global practice leader helping Fortune 500 companies scale enterprise transformations, evolve digital product development, and leverage the cloud as a growth and performance engine.
- Led a $15+ million practice to help customers drive a project-to-product mental model evolution, create product-driven operating models across their organizations, balance product portfolios and investment strategies, and accelerate innovation.
- Engaged with C-level executives and leaders to identify motivators for cloud adoption, define enterprise cloud strategies, and unlock challenges to scale cloud adoption.
- Created the GTM strategy, revenue growth projections, and prescriptive offerings for innovation, AI/ML, and SaaS and operating model transformations to help customers transition their organizations to outcome-based operating models.
Global Product Management Leader
Amazon.com
- Headed inventory management in Amazon's Prime Now and Fresh businesses across 11 countries. Led a team of product managers to develop the inventory management strategy, product roadmap, and product suite.
- Launched products across technical areas, including forecasting, buying and planning, transshipment of products across Amazon's network, inventory health, analytics, and cross-region imports.
- Delivered $30+ million in operating income improvements and 50,000+ hours in efficiency savings year on year (YoY) through a focus on customer experience, AI/ML-driven optimization, and enhanced analytics.
- Drove stabilization, scalability, business process standardization, and innovation to achieve three times business growth and expansion with no additional capital investment.
Senior Manager of Lending Strategy and Transformation
Deloitte
- Drove a multiyear $25+ million lending transformation engagement and nCino implementation initiative for a top 20 US regional bank.
- Improved CRM and process efficiencies and decreased costs after driving business case and roadmap development with bank executives for this cutting-edge core banking platform, aiming to provide full integration.
- Led Deloitte, client, and vendor teams through the entire solution lifecycle from discovery through deployment, program management, and change management.
Senior Manager of Cash Management Transformation and Digital Strategy
Deloitte
- Headed the comprehensive cash management process and system overhaul for a $100 billion asset-size regional bank, enabling the client to transition from outsourced services to an industry-standard product.
- Drove the digital strategy development to define a next-generation suite of digital products and services for the bank's customers and keep pace with continuously evolving technology.
- Developed a digital business case for bank executives. Defined future state business and technology capabilities, customer personas and journey maps, and services across digital acquisition, engagement, funds movement, and infrastructure.
- Managed the $20+ million program through full end-to-end implementation, including requirements definition, process and technical design, development, configuration, migration, cutover, training, internal and customer communications, and support.
Senior Payment Assessment Manager
Deloitte
- Spearheaded a payment assessment as part of a strategic initiative for a top three US wireless provider to consolidate systems and vendors involved with credit, debit, and electronic check payment processing.
- Defined opportunities to streamline the payment process, simplify the technology footprint, reduce PCI scope, achieve economies of scale, and focus on regulatory compliance, security, consolidated reporting, and faster time to market.
- Conducted a payment vendor analysis to assess service capabilities and a comparative scoring against the payment value chain. Simplified and shortened the request for proposal process with pertinent recommendations.
- Developed the business case and roadmap for client executives on EMV chip card regulations and identified critical initiatives to enable compliance with credit card network liability-shift changes.
Senior Foreclosure Review and FTC Compliance Manager
Deloitte
- Served as a technology program manager for a top three US national bank's multibillion-dollar program for the independent foreclosure review—an OCC mandate requiring mortgage servicers to conduct a multifaceted assessment of foreclosure actions.
- Led design and architecture with the business and technology leadership. Developed custom applications to support workflow, compliance objectives, and new business processes supporting 400+ users conducting a review of 1.2 million loans.
- Managed scope and delivery and headed a 20+ global solution team with Deloitte and client staff, supporting a 24-hour development cycle.
- Developed a one-stop custom solution, enabling the client to become the 1st bank to establish a comprehensive independent foreclosure review remediation solution nationally in the US.
Project History
Product Leadership | Amazon Fresh
Spearheaded global product management for inventory management at Amazon Fresh.
I led product management for the inventory management function. I developed the product strategy and roadmap for this function with my team of product managers. We created and optimized the product suite across forecasting, buying, planning, transshipment, inventory health, analytics, etc. Also, my team and I supported the 100+ inventory managers across 11 countries to provide an exceptional customer experience.
We delivered $30+ million in operating savings YoY and reduced 50,000 hours YoY of manual effort required in the inventory management process globally.
Product Operating Model Transformation
Established a digital product development organization and led a project-to-product operating model transformation in an industrial solutions and manufacturing conglomerate.
I worked with the startup's C-level leadership to set up and evolve their digital product development organization. I integrated Agile principles to prioritize action in the launch of products and features, fostering a product-centric approach company-wide.
Through the evolution of their business performance framework, development of a clear product taxonomy, prioritization framework, and product development lifecycle, and refinement of their organizational structure to support a product team model, we helped achieve:
• Increased alignment of technology spending with business-aligned products that drive strategic objectives
• A smaller, targeted product portfolio resulting in faster time to market
• A standardized and faster product development process, reduced duplication/confusion of ownership, and better alignment of individual goals with company strategic objectives
• A culture of ownership, empowerment, and innovation
Program Leadership for a US Regional Bank’s Cash Management Transformation Initiative
Headed program management for a multi-year, multimillion-dollar transformation initiative for a $100+ billion asset-size US regional bank.
I helped the bank through the end-to-end transformation, including requirements definition, process design, technical design, product deployment, configuration, data migration, cutover, training, internal and customer communications, and executive reporting to bank leadership.
As the program management lead for the 25+ Deloitte global team, I headed this $20+ million program over 14 months. My team and I:
• Managed the transformation from visioning to going live on time and under budget.
• Developed the business process and capabilities for the bank to perform the in-house cash management function.
• Partnered with the Financial Information System (FIS) to configure, customize, and deploy the product in an Agile fashion.
• Ensured a frictionless experience for the bank's customers by developing and executing detailed cutover, training, and support plans.
• Managed organizational change for the bank's employees.
Education
Master's Degree in Business Administration (MBA)
University of California, Irvine - Irvine, California, USA
Bachelor of Engineering Degree in Computer Science
University of Mumbai - Mumbai, Maharashtra, India
Skills
Tools
Jira, Slack, Zoom
Paradigms
Agile Software Development, Testing
Other
Market Research, Business Planning, Product Roadmaps, Data Analysis, Customer Experience Management, Financial Forecasting, Business Development, Product Vision, Strategy, Roadmaps, Business Advisory, Communication, Executive Reporting, Feature Backlog Prioritization, Product Planning, Product Management, Portfolio Management, Data Analytics, Customer Experience, Financial Management, Budget Management, P&L Management, Feature Prioritization, New Product Rollout, Customer Success, Market Research & Analysis, Business Cases, IT Strategy, Computer Science, Business Administration, Business Management, Information Technology, Operations, Sales Operations, Sales, Software Design, Architecture, User Personas, Software Development, Process Design, Customer Support, Technical Analysis, Vendor Selection, Optimization, Artificial Intelligence (AI), Economics, Project Management, Product Leadership, Feature Planning, Program Management, Organizational Strategy, Organizational Design, Organizational Structure, Product Development, Lean Product Development, Target Operating Models, Software Development Lifecycle (SDLC), Business Process Analysis, Data Migration, Product Launch, Microsoft
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