András Juhász, Product Manager in Helsinki, Finland
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András Juhász

Verified Expert  in Product Management

Product Manager

Helsinki, Finland

Toptal member since September 24, 2021

Bio

András is a seasoned product professional with a solid track record in digital product management, project management, and digital marketing. He is passionate about simple yet powerful user experiences and connecting strategy to business outcomes. András has delivered results for B2C and B2B products and has impacted teams from 5-to-20 people—building product strategy, organizational design, and working methodology.

Project Highlights

120-person R&D Organization Transformation into Product Teams
Co-led the implementation of the Scaled Agile Framework for a 120-staff R&D organization within five months, creating new roles and processes to improve product delivery.
Scaling a Legacy Product to Handle 8 Billion Transactions a Day
Selected and prioritized product improvements for a SaaS marketing automation engine to handle over 8-billion interactions during the peak times of Black Friday.

Expertise

  • Agile
  • Customer Research
  • Product Coach
  • Product Growth
  • Product Management
  • Product Owner
  • Project Management
  • SaaS Product Management

Work Experience

Senior Product Manager

2021 - PRESENT
Smartly.io
  • Improved the core campaign overview and reporting product that oversees €2.5 billion yearly ad spending from 650 brands by creating flexible data integrations, introducing new reporting capabilities, and making quality-of-life improvements.
  • Drove customer-focused SaaS product development efforts by launching platform-wide initiatives to improve the overall product experience, which helped 20 product teams prioritize better and take customer feedback into account.
  • Accelerated the time-to-market speed by rethinking how the agile product team operates by promoting data-driven approaches, speeding up the decision-making process, and educating them about Agile practices.

Product Manager

2020 - 2021
Emarsys (part of SAP)
  • Improved a SaaS marketing automation product used by 1,500 clients by launching new capabilities, optimizing the performance to handle 8 billion daily transactions, and prioritizing development that addressed the sizeable technical debt.
  • Assembled the future product vision by researching market requirements and competitors, drafting proposals to consolidate R&D investment for better synergy, and developing a plan to rescope relevant product teams.
  • Improved the Agile way of working by rethinking team ceremonies and cadence, introducing tooling improvements, helping a 7-person team transition to a remote-first setup during the pandemic.
  • Coordinated post-merger integration efforts after an SAP acquisition by aligning on product integration scope, drafting timelines, and synchronizing plans with the broader organization.
  • Helped to facilitate continuous learning by kicking off an internal knowledge-sharing initiative for product teams and holding several sessions on product concepts.

Product Delivery Manager

2018 - 2020
Wizz Air
  • Co-led a 120-person R&D transformation into product teams which included introducing the Scaled Agile Framework (SAFe), organizing role-specific training, and helping multiple product teams to get started with scrum ceremonies.
  • Coached eight product owners and several product teams on agile practices, facilitated agile events, and team progress as a certified scrum master.
  • Coordinated business-critical projects for eCommerce platforms which included introducing new ancillary products, managing disruption handling feature developments, and synchronizing releases for the website and mobile apps.
  • Facilitated new business ideas that added to the yearly €2.8-billion revenue by holding educational sessions to product managers, proposing ideas for product integrations, and shaping the overall product thinking.
  • Managed a staff of seven business analysts and ten front-end developers.

Digital Project Manager

2017 - 2018
Saatchi & Saatchi
  • Led P&G website development projects for four brands in eight countries which included coordinating with an international development team and collaborating with brand managers and internal stakeholders to produce new content for digital campaigns.
  • Localized a US master email campaign to 18 additional markets by creating frameworks and tools to automate the work, aligning with translation agencies, and working with internal teams to develop content respecting local anniversaries and traditions.
  • Coordinated special brand campaigns on digital channels, including the Tide Super Bowl advertisements in 2017 and 2018, plus natural disaster relief initiatives.
  • Took part in managing a 4-person content editor team.

Digital Marketing Specialist

2015 - 2016
KPMG
  • Managed continuous and event-based digital recruitment campaigns—growing the Facebook page to 5,000 fans, promoting a new case study competition resulting in 56 team applications, and working with internal specialists on social media activities.
  • Coordinated the renewal of the national website which included defining the project timeline and resource needs, coming up with a new website structure, and drafting processes to facilitate the content updates from 80 internal experts.
  • Oversaw an internal knowledge-sharing platform for 800 colleagues which included working on the platform strategy, training staff, and managing internal communications.
  • Acted as an internal digital advisor—helping company partners, directors, and managers to boost their social media influence, communicating announcements, and introducing them to social media advertising.

Marketing Associate

2013 - 2015
Electool
  • Launched a dedicated website for a SaaS procurement product which included making suggestions to the content structure, assembling creative materials, and organizing company photoshoot.
  • Managed social media activities via LinkedIn, Google, and Facebook, including designing executive outreach projects, setting up social advertising efforts, and optimizing campaigns based on past performance.
  • Built up a new sales demo interface which included planning the product scope, coordinating the development, and working out the tracking strategy to successfully follow up with new leads.

Project History

120-person R&D Organization Transformation into Product Teams

Co-led the implementation of the Scaled Agile Framework for a 120-staff R&D organization within five months, creating new roles and processes to improve product delivery.

The previous setup of a product delivery organization used Waterfall design-development-testing cycles to ship new features. To boost the time-to-market speed of new solutions, we implemented the Scaled Agile Framework (SAFe) within five months.

During that time, we introduced new responsibilities (product owner, scrum master), conducted role-specific training to the whole organization on Agile practices, improved the processes, and assembled full-stack product teams. With these changes and clearer ownership, we successfully improved the speed and quality of product delivery.

Scaling a Legacy Product to Handle 8 Billion Transactions a Day

Selected and prioritized product improvements for a SaaS marketing automation engine to handle over 8-billion interactions during the peak times of Black Friday.

The marketing automation product I was overseeing was a powerful but legacy engine with sizeable technical debt. In addition, the traffic that was going through the servers was increasing year-over-year due to the continuous customer growth.

The challenge was prioritizing product and technical improvements for the engine to prevent it from being a single point of failure during the peak load of Black Friday. In the end, with the optimizations made, the product could handle a load of over 8 billion transactions during a day.

Education

2009 - 2014

Bachelor's Degree in Commerce and Marketing

Budapest Business School - Budapest, Hungary

Certifications

DECEMBER 2020 - PRESENT

Six Sigma Lean Green Belt Certified (LGBC)

Management and Strategy Institute

MAY 2020 - PRESENT

Enterprise Design Thinking Co-creator

IBM

APRIL 2020 - PRESENT

Professional Scrum Product Owner II (PSPO II)

Scrum.org

JANUARY 2015 - PRESENT

Total Quality Management Expert

TÜV Rheinland AG

Skills

Tools

Jira, Adobe, Google Analytics, Atlassian Suite, Slack, Google Docs, Google Data Studio, Figma

Paradigms

Agile, Design Thinking, Kanban, Agile Product Management, Agile Project Management, Scrum, Six Sigma, B2C, B2B2C, Business to Business to Consumer (B2B2C)

Platforms

Productboard

Industry Expertise

Lean Six Sigma

Other

Product Owner, Marketing, Digital Marketing, Product Management, Customer Research, Project Management, Campaign Management, Microsoft, Workshop Facilitation, Process Design, Adobe Experience Design (XD), Microsoft Office, Salesforce, Google, Commerce, Customer Analysis, Backlog Management, SaaS, Enterprise SaaS, SaaS Product Management, Software as a Service (SaaS), B2B, Agile Product Delivery, Digital, Growth, Product Growth, Product Delivery, Agile Delivery, Scaled Agile Framework (SAFe), Agile Coaching, Coaching, Product Coach, IT Projects, Projects, IT Project Management, Web Project Management, Business to Business (B2B), Digital Campaigns, Social Media, Web Marketing, Microsoft Teams, Quality Management, Go-to-market Plans, Marketing Technology (MarTech), Business to Consumer (B2C), Travel, Organizational Design, Organizational Development, Scrum Coaching, Advisory, Business Advisory, Consulting, Leapsome, Agile Sprints

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