Andrea Grisogono
Verified Expert in Product Management
Product Manager
Split, Croatia
Toptal member since July 23, 2020
Andrea is a strategic and entrepreneurial product manager, as passionate about reaching high-impact destinations as she is about optimizing the paths for getting there. Her leadership style revolves around building trust, setting an example, focusing on viable value delivery, and helping individuals and teams succeed. Andrea creates positive impacts by advocating for learning by coaching along with continuous discovery, improvement, and adapting to emerging responsibilities.
Project Highlights
Expertise
- Agile Coaching
- Agile Product Management
- Business to Business to Consumer (B2B2C)
- Product Management
- Product Planning
- SaaS
- Scrum
- Team Leadership
Work Experience
Product Manager | Product Owner | Scrum Master | Agile Coach
Independent Consultant
- Advised and coached 10+ product-delivery and cross-functional teams consisting of members who were co-located or distributed internationally in a wide range of time zones.
- Brought several B2B and B2C products to market, all of which were delivered on time and within allocated budgets and resources.
- Established and promoted systems to help clients maximize development and value delivery, reduce risks, increase revenue, and captivate customers and end users with innovative ideas and software solutions.
- Coached co-located and geographically distributed teams, business owners, and independent entrepreneurs during 3-day, in-house seminars.
- Supported time zone-shifted engineering teams in the United States, Brazil, Romania, Croatia, India, and China.
- Released mobile apps to the App Store and Google Play Store. The apps were built in React Native, NativeScript, and hybrid web technologies such as React and Ionic, and bridged with Capacitor or Cordova.
- Collaborated with leadership teams to standardize product discovery, project setup, development flow, communication management, and value delivery to clients and partners.
- Led a team of SMEs to launch a parking reservation platform connecting major European airport terminals, web and mobile apps, marketplace APIs, payment gateways, and compliance solutions.
- Achieved a 250% growth in sales by quickly pivoting the value proposition for a product that stagnated during the COVID-19 pandemic.
- Advised and assisted several organizations to transition to remote working conditions during the COVID-19 pandemic.
Project History
Reel Vehicle Condition Management (SaaS with iOS and Android Apps)
https://reelapp.io/Led full-cycle product management, from ideation to release and growth, working with a cross-functional, distributed team and influential stakeholders from the automotive industry.
As the product manager, I started by studying industry best practices and difficult case studies. I noticed market trends early and detected potential issues in time to pivot. This project was special to me as I identified a small enough market segment (rent-a-car) for the MVP and prepared for increments that expanded the market share to insurance companies, business fleet owners, and real estate property managers.
This product was the runner up when I pitched it at the "Get In The Ring" startup competition in 2019.
Momentum SaaS
https://momentum.rent/Served as a product manager for this exciting product that provides enterprise sales capabilities to independent rental companies in an easy and efficient manner.
I led a 12-member, cross-functional, international team of marketing, sales, and engineering to deliver and launch Momentum, a SaaS platform with expected revenue of $4 million. The flagship car rental booking platform led to an average of 85% growth in the size of customers' customer bases in the first year of operation.
I also created an innovative methodology for managing customer satisfaction, resulting in a 65% increase in positive feedback in public review platforms such as Google Maps and TripAdvisor. Finally, I provided monthly status reviews (MSR) to the stakeholders, showing quantitative goals against the progress of the project.
Personal Budgeting PWA (OSS)
https://github.com/ModusCreateOrg/budgetingServed as the project manager and scrum master on an open-source application that demonstrated the use of modern application development patterns.
The goal of this unique project was to create awareness in the open-source community. As such, it generated a lot of traffic and a tremendous impact on companies that needed a reference application to help them make architectural decisions. Several Fortune 500 companies and many startups reported using this reference for their mission-critical products.
I implemented Agile practices to meet strict time-sensitive goals for R&D and open-source software development. I also helped to increase engagement by focusing on boosting adoption rates in related tech communities. At last, I worked closely with R&D technical architecture teams to keep business and technology strategies aligned.
Agile Coaching and Digital Transformation
https://bit.ly/395hFBHCoached and trained international organizations in adopting Agile methodology and popular frameworks such as Scrum, Kanban, Lean, and SAFe.
As the agile coach, I performed the following:
• Guided teams to coordinate expectations between clients and delivery teams by establishing scrum of scrums dashboards.
• Implemented OKRs for transparent management of expectations and goals.
• Helped multiple teams transition from Waterfall to Agile methodologies to deliver software on time and within budgets.
• Dramatically boosted the efficiency of teams by setting the framework for writing better user stories.
QuickParking (PaaS)
https://www.quickparking.comCoordinated efforts of two cross-functional Scrum teams and helped launch QuickParking PaaS with an eCommerce product in twenty of Europe’s busiest airports.
Key Accomplishments
• Standardized the product discovery process and development flow, reducing staff turnover by 31% and unplanned scope changes to under 7%.
• Improved the reporting system for clients and stakeholders, resulting in a 44% higher satisfaction rate.
• Coached eight Agile teams on the company level, improving velocity by an average of 35%.
ThoughtLeaders SaaS (via Toptal)
https://www.thoughtleaders.io/Managed a modern SaaS product that helped advertisers grow their brands in the social content authoring space.
Key Accomplishments
• Introduced new AI-powered features that helped customers double their campaign reach by targeting better audiences.
• Introduced new reporting tools for advertisers and content authors that improved retention rates by over 40%.
• Implemented custom tracking tools that improved usage insights, bug tracking, and experience reporting by 80%, thanks to proprietary logic that works, even for users that block conventional trackers.
• Worked on solutions and data collection from various media networks using ML and NLP processes, including visual and audio recognition and sentiment analysis.
• Coached the team to adopt Agile methodologies and boost digital transformation while improving how cross-company teams plan go-to-market strategies, prioritize product features, and stay within KPIs and budgets.
• Improved and then utilized customer feedback and behavior from multiple touchpoints across the organization to better understand the user lifecycle, including conversion, engagement, and retention patterns.
Education
Bachelor of Science Degree in Business Management
Rochester Institute of Technology (RIT) - Rochester, New York
Certifications
Certified Product Owner
Scrum Alliance
Certified Scrum Master
Scrum Alliance
Skills
Tools
Atlassian Suite, Google Analytics, Jira, Figma, Zapier, Hotjar, Confluence, Trello, Asana, Slack, Zoom, InVision, Sketch, GitHub
Paradigms
Kanban, Agile Software Development, Agile Product Management, Scrum, Agile Workflow, Agile Project Management, Requirements Analysis, B2B2C, B2C, Business to Business to Consumer (B2B2C)
Platforms
Mixpanel
Industry Expertise
Automotive, Pharmaceuticals, Public Transportation
Other
Project Management, Leadership, Product Strategy, Agile Coaching, Scrum Coaching, Software Development Management, Lean Startups, Product Management, Product Ownership, Remote Team Leadership, Backlog Grooming, User Stories, Feature Backlog Prioritization, Agile Product Delivery, Product Owner, Scrum Master, Professional Scrum Product Owner (PSPO), Certified Scrum Professional, Team Management, Project Planning, Project Lifecycle, Project Management Operations, Mobile/Web Project Management, Lean Project Management, Digital Project Management, Feature Prioritization, Agile Transformation, Business Operations, People Management, Team Leadership, Remote Work, Discovery Workshops, Sprint Planning, Product Planning, Feature Planning, Backlog Management, Software Project Management, IT Project Management, Requirements & Specifications, Estimation & Planning, Requirements, Agile Leadership, Resource Allocation, Minimum Viable Product (MVP), User Interviews, Product Discovery, Product Growth, Customer Journeys, eCommerce, Mobile Apps, Web Applications, SaaS Product Management, Product Launch, Product Delivery, Product Roadmaps, Feature Roadmaps, User Workflows, Workshop Facilitation, Mentorship & Coaching, User Journeys, User Flows, Client Relationship Management, Client Relations, Web & Mobile Applications, Product Lifecycle Management (PLM), Website Redesign, Web Development, Software Development, Digital Transformation Program Management, Execution, Feature Analysis, Go-to-market Plans, Early-stage Startups, Wireframing, Competitor Analysis & Profiling, Startups, Journey Mapping, SaaS, B2B Product Management, Business to Consumer (B2C), Business Requirements, Business Analysis, Documentation, B2B, Budget Management, Analytics, Feature-driven Development (FDD), Key Performance Indicators (KPIs), Release Management, Customer Success, User Retention, Performance Testing, Go-to-market Strategy, Customer Segmentation, Mixpanel API, Customer Insights, Intercom, User Segments, UI Design, Miro, Google, Story Mapping, Teamwork, Time Management, Cross-platform App Development, Payment Gateways, Digital Payments, Localization, On-page SEO, Web UI, Legal Research, Port & Terminal Management, Public Safety, Travel & Leisure, Cloud Storage, Platform as a Service (PaaS), Amazon Web Services (AWS), Data Products, Salesforce, Salesforce Service Cloud, Segment.io
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