Andrew is available for hire
Hire AndrewAndrew Knight
Verified Expert in Product Management
Product Manager
Chicago, IL, United States
Toptal member since April 19, 2020
Bio
Andrew is a passionate, value-driven product leader with extensive experience building/managing software and good technical acumen, who also has successfully led a number of product management teams. He loves building new things and always finds ways to learn from experience. Data-driven decisions are core to his product strategy, and he enjoys digging into data to better understand customer needs and deliver lasting value.
Project Highlights
Digital Content Delivery System for Higher Ed
Product lead for the Content Delivery Service (CDS).
Expertise
- Agile Product Management
- Business Strategy
- Customer-centered Product Development
- Data Analytics
- Data-driven Decision-making
- Enterprise SaaS
- Web Applications
- Web Services
Work Experience
Product Manager, Digital Privacy
2020 - PRESENT
Allstate Identity Protection
- Launched a new-to-market digital footprint consumer data privacy product within the company's flagship mobile app.
- Led back-end and API product development teams to execute on business strategy and met or exceeded integration and release KPI targets.
- Served as a cross-functional reporting and data analytics lead for the privacy product team.
Senior Product Manager | Director
2018 - 2020
RedShelf
- Spearheaded product initiatives for RedShelf's content delivery service (CDS).
- Led a team of product managers, coached them and oversaw their professional growth.
- Collаborated with key stakeholders and customers to create business cases for upcoming product initiatives.
- Oversaw and directed all aspects of Agile product development.
- Defined product key performance indicators and measurements to intimately understand the customer journey.
- Communicated product vision and scope or value of initiatives to management, customers, stakeholders, and the execution team.
- Made data-driven product decisions based on analytics and business value metrics.
- Defined scope and requirements of product initiatives to ensure proper product/market fit with a minimally viable mindset.
- Collaborated with development counterparts to define solution-level architecture around product feature needs.
Product Manager
2016 - 2018
Telular
- Managed a portfolio of industrial IoT platform products for the Tank Monitoring and Petroleum Logistics groups.
- Oversaw software and data strategy in addition to prioritizing the feature roadmap and directing new business development research.
- Directed hardware and software product strategy. Coordinated with engineering, support, operations, and sales to launch new solutions.
- Formed data-driven marketing and product development initiatives.
- Served as market research sponsor for a strategic new product reporting directly to the executive team.
- Led analyses on pricing models, new user adoption, and product failure analysis.
Member, Consultant
2016 - 2016
1871.com
- Consulted on product issues as an associate member in an innovative startup community.
- Collaborated with individual entrepreneurs and provided early-stage product consulting for startups.
- Assisted a crowdsourcing startup with market analysis and roadmap targets.
Product Manager
2012 - 2016
Motorola Solutions, Zebra Technologies
- Managed two successful product families consisting of multiple engineering and testing sub-teams.
- Directed the addition of one new major strategic partner and launched one new enterprise product to market.
- Oversaw the largest revenue generating software product in the business division with millions in annual license and services revenue.
- Owned business requirements for a complex portfolio of development framework tools and partner enterprise mobility management (EMM) platforms.
- Designed the program’s first partner expansion effort based on customer feedback. Planned long-term vision and executed global release of new image capture utility.
- Coordinated production of global product pricing, go-to-market and training material, re-seller services contracts, project timelines, services, and support requirements.
- Led the technical product portion of a new initiative launching a ground-breaking workforce management platform on a small budget.
- Communicated value propositions through various channels. Secured and supported the first six beta customers and established four new partner integration opportunities.
- Approved licensing and software services activities. Oversaw pilot activities, gathering of customer requirements and go-to-market tasks.
- Directly influenced early stages of a business partnership leading to an eventual engineering unit sale and millions in annual revenue through software resale and services contracts.
Senior Software Engineer
2006 - 2012
Motorola
- Provided systems engineering focused on new account software integration, testing, and support.
- Produced innovative solutions to challenging problems in the enterprise mobile computing space.
- Established a key role as the dedicated engineering lead for new strategic accounts in North America and Europe.
- Co-founded a core development team tasked with developing an enterprise device management platform from the ground up.
- Influenced the creation of the new software product from the initial development phases to the first customer deployments.
Project History
Digital Content Delivery System for Higher Ed
https://youtu.be/-GqpcnYdnkAProduct lead for the Content Delivery Service (CDS).
RedShelf is an edtech startup that distributes affordable digital textbooks and provides an end-to-end CDS to efficiently distribute the materials. Among other duties, I led a team of product managers, worked with key stakeholders and customers, and oversaw all aspects of the product development lifecycle for this product.
Education
2018 - 2020
Master of Science Degree in Data Science
Northwestern University - Evanston, IL
2001 - 2006
Bachelor of Science Degree in Computer Engineering
University of Akron - Akron, OH
Certifications
JANUARY 2015 - PRESENT
Pragmatic Marketing (PMC-I)
Pragmatic Institute
Skills
Tools
Confluence, Jira, Slack, Google Workspace, Tableau, InVision
Paradigms
Agile Product Management, Cross-platform, Rapid Prototyping
Other
Business Strategy, Enterprise SaaS, Data-driven Decision-making, Business Intelligence (BI), Web Services, Web Applications, Customer-centered Product Development, Teams, Microsoft Office, Python, Team Leadership, Cloud Platforms, Market Entry, New Products & Services, Startups, Mobile Apps, Direct to Consumer (D2C), Back-end, APIs, Data Product Manager, Data Analytics, Data Science, Machine Learning
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