Andrew Sylvia, Product Manager in Monterey, CA, United States
Andrew Sylvia

Product Manager in Monterey, CA, United States

Member since November 2, 2018
Andrew is a multi-disciplinary technologist and product manager living on the west coast. Outgoing, personable, and hardworking, he tries to bring out the best work from everyone on the team while making sure the product is built within scope, time, and budget. When he is not working, Andrew enjoys being outdoors enjoying the surf or staying active with his friends.
Andrew is now available for hire

Project Highlights

  • Led database changes to increase speed for business management platform for thousands of companies.

Expertise

Education

Select Certifications

Employment

  • Senior Product Manager

    2018 - PRESENT
    CrossFit Inc.
    • Managed roadmaps and updated plans for the globalization of digital products.
    • Created an analytics dashboard to track KPIs and monitor company goals.
    • Oversaw product development team daily activities and ensure sprint goals are met.
    • Increased user acquisition and engagement by analyzing the marketplace to build successful features.
    • Researched and implemented a restructure for internal view of customer data across multiple products and tools.
  • Product Manager

    2014 - 2018
    Extreme Impact Inc.
    • Managed backlog and refined future features for SaaS business management platform.
    • Conducted customer user groups to review feature needs and future development items.
    • Developed a feature set to handle an ERP system for larger enterprise companies.
    • Generated detailed user stories to clearly communicate feature needs to the development team.
    • Presented future product plans to CEO and VPs to further increase industry foothold.
    • Research and implemented a new architecture for SaaS platform to be used for the next decade.

Project History

  • Product Support Project
    Led database changes to increase speed for business management platform for thousands of companies.

    • Executed integrated support portal into SaaS product that increased customer satisfaction by 20% and decreased customer support time by 30%.
    • Initiated analysis of SQL database and single-handedly trimmed process to enhance speed by 70%.

Education

  • Bachelor's degree in Graphic Design
    2007 - 2012
    California State University, Fresno - Fresno, CA

Certifications

  • Advanced Certified Scrum Product Owner (A-CSPO)
    MARCH 2020 - MARCH 2022
    Scrum Alliance
  • Certified Scrum Master
    SEPTEMBER 2019 - SEPTEMBER 2021
    Scrum Alliance
  • Certified Scrum Product Owner (CSPO)
    SEPTEMBER 2018 - SEPTEMBER 2020
    Scrum Alliance

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