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Andy Nguyen

Andy Nguyen

San Francisco, CA, United States
Member since January 9, 2019
Andy is a data-driven, analytical, and customer-focused enterprise product manager. He has worked in both agile and waterfall environments and has deep experience in the collaboration and productivity cloud tool space. He is experienced in product evaluations, has developed internal tools that have impacted more than 100,000 users, and has accelerated product adoption through strategic change management.
Andy is now available for hire
Project Highlights
Expertise
  • Enterprise Architecture
  • Enterprise SaaS
  • Product Management
  • Project Management
Education
Employment
  • Principal Consultant
    2016 - 2018
    Infosys Consulting
    • Consulted on product management.
    • Consulted on enterprise product management for Fortune 100 tech clients in the Bay Area.
    • Managed products internally for a wide range of users including a talent recruiting platform, internal communities/social network, enterprise chat, and cloud collaboration tools.
    • Managed distributed teams to deliver features on the product roadmap for an internally developed enterprise chat platform.
    • Led the evaluation, selection, and implementation of Slack at a Fortune 10 tech company.
    • Researched the market, utilized my expertise, and developed a perspective of the collaboration and productivity landscape—leading to the sales of projects for tool suite optimization.
  • Senior Merchandise Planner
    2014 - 2016
    Levi Strauss & Co.
    • Led the development of an internal merchandising toolkit for regional product adoption activities.
    • Worked with distributed teams to deliver the assortment tools; including leading the global implementation of the assortment tools for the brand.
    • Developed product demand and supply dashboards to inform preseason and in-season planning.
    • Worked with data analytics team to understand gaps in data sources, to integrate information with the assortment tools and to effectively develop end-to-end supply chain dashboards and sales performance dashboards.
    • Designed and led a project to streamline pricing practices for the brand.
  • Senior Consultant
    2012 - 2015
    Capgemini Consulting
    • Led three projects to develop the marketing operations group’s analytics capabilities.
    • Scoped more than 100 KPIs and developed dashboards for the sales and marketing leaders of 19 brands.
    • Analyzed a client's readiness for an end-to-end planning change; developed a change management strategy for implementation.
    • Assessed a sales and marketing group’s competitive readiness for product loss-of-exclusivity, and recommended capabilities to the executive committee to develop and enhance.
    • Facilitated workshops with senior sales and marketing leadership, led focus interviews, and developed frameworks to analyze qualitative information.
    • Managed the program in order to improve spend classification practices and enable data-driven decision-making.
    • Ran PMO, managed six work streams and led quarterly meetings with leadership teams.
    • Uncovered that only 60% of data was accurate; improved accuracy to 90%+.
Project History
  • Management of a Collaboration and Productivity Portfolio
    Aligned a productivity solution suite vision and roadmap at a Fortune 10 tech company.

    • Developed a strategic plan for a suite of collaboration and productivity tools (meetings, voice, chat, file sharing, communities, documents) at a top tech company.
    • Led workshops with IT leadership to define collaboration vision (from hire to retire).
    • Worked with internal product managers to understand feature release schedules, align disparate product roadmaps, understand user engagement practices, manage vendors, and map tool capabilities.
    • Delivered a portfolio-wide product roadmap and a playbook for internal change management and tool training.

  • Product Development of an Internal Recruiting Platform
    Developed a new internal recruitment platform at a Fortune 10 tech company.

    • Drove a cross-functional team towards an aligned product vision for internal talent movement features on an internally-developed recruiting platform.
    • Led cross-functional scoping and requirements prioritization workshops to build consensus.
    • Managed business analysts to develop functional specifications document for hand-off to development operations for creation.

  • Selection and Implementation of Slack
    Rolled out and adopted Slack at a Fortune 10 tech company.

    • Led a team of eight through an internal chat tool feature assessment, requirements gathering, and tool selection.
    • Developed user stories, personas, and enterprise chat use cases.
    • Managed a team through two proofs-of-concept of the new chat tools.
    • Reviewed the requirements collection.
    • Managed the internal rollout of an enterprise-wide tool to a Fortune 100 tech leader.

  • Management of an Internal Enterprise Chat Product
    Managed the product development for an internal enterprise chat platform—impacting more than 100,000 users.

    • Led a distributed team of 15 to develop and deliver features and enhancements for the internal chat platform at a Fortune 10 tech company.
    • Prioritized requirements for ongoing product development.
    • Developed and maintained the product roadmap.

Education
  • Bachelor of Science degree in Business Administration
    2008 - 2012
    University of Southern California - Los Angeles, CA, USA
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