Andy O'Dower
Verified Expert in Product Management
Product Manager
Denver, CO, United States
Toptal member since January 27, 2021
Andy is an entrepreneurial B2B and B2C SaaS product leader. He has deep experience creating and scaling profitable software, cloud-first platforms, high-performing teams, and companies with hundreds of millions in revenue and millions of users globally. Andy has built and led large cross-functional teams in venture-backed startups and public companies.
Project Highlights
Expertise
- Agile Product Management
- Analytics
- Android
- B2B Product Management
- Mobile Apps
- Product Development
- User Experience (UX)
- eCommerce
Work Experience
VP Product
Wowza Media Systems
- Created formal customer discovery processes leading to the company’s most promising +$24 million revenue opportunity in SaaS live-video streaming.
- Led pricing restructuring of Cloud SaaS to decrease churn and increase ARR (over 15% YoY growth).
- Led product director through nine major feature releases (3x improvement) to over 10,000 customers that decreased critical customer churn by 11%.
- Maintained an average CSAT score of 84% during tenure across all products (over 35,00 customers worldwide).
Head of Product
Snapsheet
- Led initial discovery and launch of the company's initial enterprise SaaS solution to an international Fortune 500 (#139/500) insurance carrier with a multi-year, multi-million dollar subscription contract.
- Led product management across enterprise SaaS, mobile, data, and platform at one of Chicago's fastest-growing technology companies (#3 in Chicago, #147 fastest growing in the US).
- Built product management processes for a growing product team that led to over 30% YoY projected revenue increase from $40 million per year starting point, processing over 400,000 virtual photo estimations via iPhone and Android consumer apps.
VP Product
Curiosity
- Promoted after 18 months. Led Curiosity, "a Spotify for learning," to reach over 75 million people a month in over 190 countries.
- Grew video views to over 25 million views/month with 40% MoM growth during 2017 to grow revenue 3x.
- Grew app rating volume 20x. Apple 5,900 ratings, 4.8+; Android 82,000 ratings, 4.8+.
- Recruited and hired for 24 roles, including product and technical leadership positions, content, sales, front end, iOS, Android app engineers, UX and UI designers, product marketing, editorial, and finance.
Project History
Wowza Cloud: Video-On-Demand Feature
Led product management team serving over 200,000 live events per month in the launch of high demanded video-on-demand feature now being used by thousands of global customers.
Led product management to engage customers, analyze data, formulate a hypothesis, product vision, roadmap, and backlog to build a highly anticipated video-on-demand feature. Video-on-demand enables customers to replay live events, monetize them more than once, and generate evergreen content. This encourages customers to stay and commit to the Wowza platform beyond a single event, thus reducing churn and generating more recurring revenue.
Education
MBA in Finance & Marketing
Rockhurst University - Kansas City, MO
Bachelor's Degree in Finance & Marketing
Rockhurst University - Kansas City, MO
Skills
Tools
Jira, Google Analytics, Slack, Google Docs, Confluence
Paradigms
Agile Product Management
Industry Expertise
Insurance Technology (Insurtech)
Other
B2B Product Management, Product Development, Analytics, Marketing, Digital Marketing, User Experience (UX), Mobile Apps, eCommerce, Videos, Video Streaming, Video on Demand (VOD), Finance, SaaS, iOS, Android, Mobile Ads
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