Balaji Viswanathan, Product Manager in Bengaluru, Karnataka, India
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Balaji Viswanathan

Verified Expert  in Product Management

Product Manager

Bengaluru, Karnataka, India

Toptal member since September 3, 2021

Bio

Balaji is an acclaimed developer and product manager with a decade of experience building complex products, who has led software companies and appeared for interviews on CNN and BBC. He is also a Ph.D. candidate in CS and robotics from the University of Maryland. Balaji started his career at Microsoft HQ in Redmond, building core OS components.

Project Highlights

Mitra Robot for Retail Engagement
Led the team to build a retail engagement robot to collect the voice of the customer.

Expertise

  • Generative Pre-trained Transformers (GPT)
  • Machine Learning
  • Natural Language Processing (NLP)
  • Product Launch
  • Product Management
  • Python
  • Robotics
  • Software Design

Work Experience

CEO

2016 - PRESENT
Invento Robotics
  • Led the startup to venture funding through two stages.
  • Built a product that was extensively covered in CNN, BBC, and other top media.
  • Scaled the company to $1 million in revenue acquiring global logos such as P&G, Nestle, and Bosch.

Product Manager

2014 - 2016
Blackduck Software
  • Engaged the customers and sales team to identify a key gap in our existing product line to build a new product idea.
  • Recruited a development team to build a PoC to show to the customers.
  • Built and released the product to Fortune 500 customers.

CEO

2009 - 2014
Zingfin Technologies Inc
  • Created a team to build a fintech product to analyze ETF prices.
  • Led the team to get two angel rounds from top startup accelerators.
  • Won significant press for the accomplishments with the users raving about it.

Software Development Engineer

2006 - 2009
Microsoft
  • Worked on Windows 7 components fixing key issues in RPC stack.
  • Built new research prototypes as part of live labs.
  • Helped improve the quality of the Windows phone project that was getting started.

Project History

Mitra Robot for Retail Engagement

https://mitrarobot.com

Led the team to build a retail engagement robot to collect the voice of the customer.

Mitra robot is a humanoid robot with conversational intelligence to engage the customers and collect their feedback. The robot moves around malls and airports, recognizes peoples' faces, and guides them through a series of options over voice.

Education

2020 - 2021

PhD Candidate in Computer Science

University of Maryland, Baltimore County - Baltimore, MD

2012 - 2014

Master of Business Administration (MBA) in Business Administration

Babson College - Boston, MA

Skills

Tools

Zoom

Paradigms

Agile Project Management, Software Testing

Industry Expertise

Healthcare

Other

Software Design, Robotics, Product Management, Product Launch, Edtech Design, Machine Learning, Computer Vision, Natural Language Processing (NLP), Fintech, Education, Technical Product Management, CTO, User Interviews, Generative Pre-trained Transformers (GPT), Minimum Viable Product (MVP), User Research, PDF, Web Development, Workflow, Microsoft Teams, Supply Chain, Python, Client Portals

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