Bianca Kahlenberg

As product manager, I designed a complete refresh of Hatch's "Where to Buy Online" widget solution that sits on the brand's website to expand their eCommerce capabilities and allow consumers to buy products from their favorite retailer. I oversaw the design and development of Hatch's widget so that it was completely turn-key, customizable by brands, and cloud-hosted.

- Lead and organize cross-functional teams to include overseeing weekly project meetings, managing project timelines and deliverables, measuring risk, and ensuring project efficiency throughout the 2 year project timeline
- Understand and develop organizational requirements around technological needs (network capacity, remote work, personal equipment, audio-visual tools, video teleconferencing, etc.) both locally and overseas in order to ensure needs are met by the new workspace and technological infrastructure
- Produce project briefings and presentations for agency senior leadership
- Advise consultants and construction team in the planning of MCC’s new office space to support a more mobile, flexible and collaborative workspace
- Conduct market research and help develop several statement of work documents to secure adequate contract support for office relocation
-Develop and implement various communication, engagement and training initiatives as the Change Management
Lead for move initiatives in order to prepare staff for the new technology and workspace environment

Developed standardized ways of articulating product value as well as developing product MVPs. Managed and presented all funding requests for new projects and products to a formal IT Investment Review Board (IT-IRB) that was comprised of a VP or higher representative from each department. The IT-IRB approved the entire IT budget, and therefore, Bianca took part in the complete planning, formulation, and oversight of IT system project budgets to include justification, execution,
tracking and reporting in preparation for IT-IRB meetings.

In addition, she provided regular reports on product metrics and performance to C-level staff and the IT Investment Review Board. She briefed and work closely with the agency’s Vice Present of Administration and Finance to identify software product scope, provide alternatives analysis around potential technology (IT) solutions, and report on overall progress, deliverables, and timeline.

MCC required a need to modernize their way of doing their agency-wide performance management process. Due to legal guidelines set up by the government, this required us to develop a custom application because many of the "off the shelf" systems did not meet our requirements. As the product owner and product manager for this system, I worked with key stakeholders throughout the agency to develop the product roadmap and an MVP that had the features that would meet our needs. In addition, I oversaw the development team that created this application and the successful launch and adoption of the product throughout the agency. The application was so successful that other government agencies contacted us about how they might use it and it was eventually customized and sold to these other agencies.