Brad Allen, Product Manager in Oakland, CA, United States
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Brad Allen

Verified Expert  in Product Management

Product Manager

Oakland, CA, United States

Toptal member since May 16, 2022

Bio

Brad is a product leader specializing in eCommerce and building data products for Fortune 500 companies. He has worked with Uber's machine learning infrastructure team and Shopify's machine learning product team. Brad also spent three years in leading roles at BCG's GAMMA AI practice. He has built numerous zero-to-one products and infrastructures and his products are generating hundreds of millions in value. Brad's commercial success is backed by an MBA from Stanford University.

Expertise

  • Apache Spark
  • Core ML
  • GitHub
  • Machine Learning Operations (MLOps)
  • Python 3
  • Scikit-learn
  • Taxonomy
  • eCommerce

Work Experience

Senior Product Manager

2021 - 2021
Shopify
  • Developed the vision, strategy, and 2022 investment plan as the product manager for the 17-person product understanding team focused on generating controlled, structured metadata for workflow automation and cross-merchant use cases, such as search.
  • Led the global release of the Shopify Product Taxonomy into desktop and mobile (iOS, Android) applications and Admin API. Within one quarter, 500,000 merchants labeled 18 million products, enabling improved tax collection and marketplace discovery.
  • Launched the first external use case for LinNet, an image and text embedding-based product classification algorithm. ML feedback led to a redesign expected to increase coverage by 40% and enhance internal trust and safety in recommender products.

Senior Product Manager

2020 - 2020
Tecton
  • Consulted for a Sequoia and A16Z-funded ML data management startup founded by the team that created Michelangelo, Uber's ML platform.
  • Created Managed Free Trial, a product that allows potential customers to test the platform. Product-led sales decreased customer conversion time by 50% and increased the conversion rate five-fold, from 13% to around 65%, while revenue tripled.
  • Built market research and signals into the product strategy, go-to-market, and sales as the company scaled from stealth to a Series B raise.

Data Product Manager

2017 - 2020
Boston Consulting Group (BCG)
  • Customized a CRM application for a United States commercial bank that reduced churn by 8% and increased profit by around $35 million per year. Development involved ML practices, including model deployment, validation, and monitoring.
  • Led a 12-person team to scale an ML-based clearance pricing algorithm in a price optimization application for a global retailer serving ten markets in three continents. Improved pricing and workflow are expected to create a $50 million annual profit.
  • Developed a campaign targeting application for a global telecom that personalized marketing campaigns for third-party offerings, resulting in a 300% lift in the purchase rate and a $10+ million increase in revenue per year.

Project History

Launched the Shopify Taxonomy

https://shopify.dev/changelog/introducing-standardized-and-custom-product-types-to-graphql-admin-api

Led the global release of the Shopify Product Taxonomy into desktop and iOS and Android applications and Shopify Admin API.

Within one quarter, 500,000 merchants, 25% of the total, labeled 18 million products, enabling improved tax collection and marketplace discovery, including Facebook and Instagram. Taxonomies led to more structured data, allowing for greater automation and cross-product and cross-merchant machine learning.

Product-led Sales Motion for MLOps Company

Launched Managed Free Trial, a product that allows potential customers to test the Tecton platform, a feature store for production machine learning.

The product-led sales motion we built decreased customer conversion time by 50% and increased the conversion rate by 5x, from 13% to approximately 65%, while our revenue tripled. This required streamlining and automating our infrastructure deployment, setting up our first instance of customer support, and creating public-facing documents and tutorials.

Developed Machine Learning Product Course at Stanford

Created From Insights to Applications, a two-credit course on how to create value from data in business.

I was the first active student to teach an accredited class with guests from Google, Square’s security head, and Uber’s chief scientist. The course covered system design, data collection, algorithm selection, front-end design, and forward-looking innovations, such as RL and SSL.

Education

2013 - 2015

Master's Degree in Business Administration (MBA)

Stanford University - Stanford, CA

Skills

Tools

Slack, GitHub

Other

Machine Learning Operations (MLOps), Apache Spark, Scikit-learn, eCommerce, Google Meet, Core ML, Python 3, Taxonomy, Teaching, Machine Learning

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