Calahan Larson, Product Manager in Salt Lake City, UT, United States
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Calahan Larson

Verified Expert  in Product Management

Product Manager

Salt Lake City, UT, United States

Toptal member since October 4, 2024

Expertise
Agile Product ManagementData Product ManagementProduct OwnersAI Product Management
Bio

Calahan has nearly a decade of product experience and 12 years of professional experience, including team leadership roles. He has worked for large companies such as Verizon and Fiserv, as well as on startup projects like PureCME and Gather. His industry experience spans fintech, edtech, eCommerce, fashion, and communications. As an experienced freelance, Calahan has consistently received positive client reviews.

Project Highlights

Gift Card Loyalty Program
Improved net promoter score (NPS) while lowering annual overhead by more than $10 million.
Fintech API Migration
Managed a team to deliver a large-scale API migration project for a large fintech company.
International eCommerce Expansion
Launched localized eCommerce websites throughout Southeast Asia, generating immediate new revenue.

Expertise

  • Agile Product Management
  • Confluence
  • Fintech
  • Jira
  • Leadership
  • Marketplace Platforms
  • Product Strategy
  • Software Development

Work Experience

Principal Product Manager

2019 - PRESENT
Freelance Clients
  • Achieved significant results at Verizon, including over 1 million unique monthly redemptions and projected budget savings of $10 million.
  • Spearheaded a migration from SOAP to REST architecture at Fiserv, ensuring the functionality of over 300 APIs and supporting more than $1 billion in annual transactions.
  • Generated $350 thousand in new eCommerce revenue within the first two months of local launches at MCM Worldwide.
  • Developed middleware at Finxact to facilitate real-time payments and Fedwire transfers.
  • Built HR and accounting software at Gather to streamline billing and deliverables for a freelance network.

Senior eCommerce Manager

2018 - 2019
Eagles Wings
  • Increased our online revenue by 50% compared to the previous year.
  • Collaborated with buyers to enhance the Fanatics eCommerce line of business (LOB), achieving a 78% improvement.
  • Optimized capital expenditure to maximize our inventory planning.

Product Manager

2015 - 2018
PureCME
  • Evaluated market opportunities in a growing $3 billion industry, pricing, go-to-market (GTM) strategy, and product specifications for the product launch.
  • Headed market research efforts that resulted in two product pivots during the early research and development stages and influenced roadmap planning for desktop and mobile applications.
  • Increased course completion rate by 120% through improved user flow and interactions.

Project History

Gift Card Loyalty Program

Improved net promoter score (NPS) while lowering annual overhead by more than $10 million.

As the lead product manager, I delivered Verizon Up gift card redemption, a new loyalty program. Customer feedback instigated this project, which ultimately allowed us to increase selection, improve user flow, decrease customer complaints, and lower the overhead budget compared to the previous solution.

I collaborated with our research, legal, security, marketing, and development teams to ensure on-time delivery that met compliance, customer, and Verizon team requirements.

Fintech API Migration

Managed a team to deliver a large-scale API migration project for a large fintech company.

I generated roadmaps, created development and testing procedures, used performance analytics to evaluate product and team performance, and worked with leadership teams to support over one billion annual transactions for nearly 600 clients. I also maintained over 300 APIs while migrating from SOAP to REST architecture across five banking cores.

International eCommerce Expansion

Launched localized eCommerce websites throughout Southeast Asia, generating immediate new revenue.

I collaborated with the international team to expand into seven eCommerce regions, generating $350 thousand in revenue in two months. I also launched a new gift card program, mobile optimizations, and AI integration and prepared for OMS/POS/mPOS migration.

Education

2015 - 2017

Master's Degree in Information Systems

University of Utah - Salt Lake City, UT, USA

2009 - 2014

Bachelor's Degree in Geography

Brigham Young University - Provo, UT, USA

Certifications

JUNE 2024 - PRESENT

Web3 and Blockchain Fundamentals

Insead | via Coursera

JULY 2020 - PRESENT

Managing Machine Learning Projects with Google Cloud

Google Cloud | via Coursera

JUNE 2020 - PRESENT

Google Cloud Big Data and Machine Learning Fundamentals

Google Cloud | via Coursera

Skills

Tools

Jira, Confluence, Slack, GIS

Paradigms

Agile Product Management, Agile Project Management, Scalable Application, Data Product Management, Marketplace Platforms

Platforms

Blockchain

Other

Product Management, Backlog Management, User Stories, Product Roadmaps, Minimum Viable Product (MVP), Product Delivery, Business Requirements, Feature Prioritization, Customer Experience, Customer Experience Management, Go-to-market Strategy, User Feedback, Market Fit, Teams, Google, Information Systems, Management Information Systems (MIS), Big Data, Fintech, WordPress, Market Research, Software Development, Leadership, Scrum Master, Customer Success, Pitch Decks, Roadmaps, Consulting, Product Owner, Technical Product Management, User Experience (UX), Consumer Insights, Stakeholder Interviews, Web & Mobile Applications, Cloud, Vendor Selection, Payment Gateways, Web UI, App UX, eCommerce UX, Commercial Strategy, B2B Marketing, Data Product Manager, Cost Estimation, Pricing Strategy, Market Entry, Go-to-market Plans, Information Security, IT, Networks, Machine Learning, iOS, Mobile, Android, Product Strategy, Web3, Google Cloud, Google API, Data Analysis, Software Development Lifecycle (SDLC), eCommerce, Warehouse Operations, Educational Platform Design, Education Product Manager, Workforce Management (WFM), Sales, Development, Team Management, International Growth, Fashion, Artificial Intelligence (AI), Data Science

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