Channing Kramer
Verified Expert in Product Management
Product Manager
Cincinnati, OH, United States
Toptal member since September 4, 2024
Channing is a results-driven corporate communications professional with over a decade of experience shaping and executing strategic communication initiatives. She has dedicated her career to fostering collaboration and building a culture of belonging. Channing uses innovative communication strategies that resonate with global audiences and leverages the latest tools and technologies to deliver compelling, people-centered content.
Project Highlights
Expertise
- Employee Engagement
- Employee Experience
- Executive Presentations
- Internal Communications
- Presentations
- Project Management
- Thought Leadership
- Training & Training Content Development
Work Experience
Senior Consultant, Microsoft
RedCloud Consulting
- Led the optimization of intranet and email processes for Microsoft's Global Delivery Center, significantly improving communication efficiency.
- Developed engaging email templates and provided comprehensive training guides, enhancing employee use and understanding of the new platform.
- Utilized Staffbase email to generate insightful data on employee engagement, facilitating better-informed communication strategies.
Senior Employee Communications Specialist
General Electric
- Established streamlined workflows and utilized collaborative platforms to automate reminders and facilitate real-time content development, editing, and approval.
- Produced written communications, including press releases, newsletter articles, weekly update digests, intranet content, employee emails, people leader FAQs, and communication plans for departments and specific functional initiatives.
- Championed employer diversity initiatives, aligning external employer brand messaging with GE Digital's unique value proposition to attract top talent in a competitive market.
Specialist, Corporate Communications & Team Member Relations
Toyota Boshoku
- Collaborated with HR, sales, and product teams to gather content for external end-of-year communications, including year-end videos and newsletters distributed to customers and employees.
- Supported the content development of investor presentations, all-hands meetings, and employee forums, ensuring effective communication of company strategy and fostering employee engagement.
- Produced high-quality executive messages, corporate social responsibility content, and informative videos for internal and external audiences, ensuring consistent messaging and brand voice.
HR Communications Consultant
84.51°
- Revamped the HR portal on SharePoint, enhancing content organization and search functionality.
- Created interactive e-learning modules and training materials that facilitated self-paced learning and improved employee onboarding experiences.
- Leveraged Tableau and Excel to analyze and report on intranet usage and communication campaign effectiveness.
- Designed and implemented communications content strategies for the HR department, improving internal communication effectiveness.
Project History
Staffbase Intranet Design & Implementation
Designed and implemented the new Staffbase intranet for a global organization, improving internal communications and employee engagement.
Additionally, I led the user onboarding process, providing comprehensive training sessions and support to ensure a smooth transition to the new platform. This involved creating user guides, conducting workshops, and offering ongoing assistance to help employees maximize the intranet's value. My efforts contributed to a successful rollout and high adoption rates, ultimately improving the quality of internal communications.
Database for Internal Communicators
Utilized Airtable to centralize an editorial calendar, document repository, brand library, and executive communications assets, reducing content production time by 25%.
Staffbase Email Onboarding
Established a clear and efficient newsletter creation and distribution process, which minimized redundancies and streamlined workflow for the communications team.
Education
Partially Completed Master's Degree in Human Resource Development
Xavier University - Cincinnati, OH, USA
Bachelor's Degree in Communications
Xavier University - Cincinnati, OH, USA
Skills
Tools
Slack, Zoom
Platforms
SharePoint
Other
Executive Presentations, Email Template Design, Presentations, Employee Engagement, Thought Leadership, Internal Communications, Corporate Communications, Employee Experience, Strategy, Project Management, Training & Training Content Development, Public Speaking, E-learning, Business Analysis, Product Configuration, User Onboarding, Process Improvement, Process Design, Marketing, Photography, Digital Media, Web Design, Adult Learning Principles, Online Course Design, Videos, Crisis Management, Microsoft Teams, Human Resources (HR), HR Analytics, HR Tools
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