Chris Wright
Verified Expert in Product Management
Product Manager
Lehi, UT, United States
Toptal member since November 28, 2018
Chris loves influencing and leading the creation of software products that solve consumers' biggest pain points. He practices the Kaizen philosophy of self and product improvement and has used this approach since 2010 for product management. Managing products for Fortune 100 and startups, he has a broad range of product experience and frameworks such as Agile, Scrum, Kanban, and Waterfall and has owned products from inception to implementation.
Project Highlights
Expertise
- Agile
- Agile Product Management
- Digital Product Management
- Product Management
- Product Roadmaps
- Product Strategy
- Scrum
- Software as a Service (SaaS)
Work Experience
Director of Product Management
Domo
- Drove product development, vision, and roadmap for Apps and BI analytics for web and mobile.
- Managed other PMs to help drive a better product experience for our customers.
- Worked closely with customers to understand pain points and new features to provide solutions.
Group Product Manager
Domo
- Managed product manager UI team responsible for apps, dashboards, and visual analytics. Led the team in market research, product development, release process, and training.
- Led the product development, vision, and roadmap for Apps, data stories, and dashboards.
- Worked collaboratively with dev managers, UX, and the dev team. Built new product features.
Senior Product Manager
Domo, Inc.
- Managed the product roadmap, customer relationships, and product vision. Managed one of Domo's most popular top product solutions, supporting several million cards.
- Managed the associate PM and worked collaboratively with the dev Scrum team, including UX, dev director, and engineering team, to build the cards product experience.
- Used Jira and other tools to track the progress of each project.
- Led the largest product feature release in 2017, with 50k+ unique users diving into the feature and using it over a million times in the first three months.
- Analyzed, researched, and strategized market opportunities to expand the product offering. Collaborated with customers about their pain points and worked with development and UX to create amazing products to solve customers' needs.
Product Manager | Senior Product Manger
Macys.com
- Owned the merchant analytic product roadmap, working with various merchant teams of 1,200 users to provide product solutions that fit their needs.
- Led a new product merchant analytics initiative with a $2 million budget. Led business analysts, other PMs, and developers to research 12 BI tools.
- Executed the rollout of the Macys.com buy-online-pickup-in-store project, which grossed over $150 million during the first year of its launch.
Analyst/Senior Analyst
Sears Holdings
- Managed online analytics and strategic initiatives for Sears Online Multi Channel (~$650 million business). Was responsible for analytics that brought Sears.com Kiosk 2010 performance to positive yearly comp of +23% from -12%, a growth of $30 million.
- Co-led the test performance for Sears.com Kiosk stores, which increased Kiosk test stores sales $ by 120%. The success of the test granted our team $18 million to revamp Sears.com Kiosk stores with the best technology and best consumer experience.
- Provided product and brand marketing for Kenmore Laundry and Kenmore Dishwasher.
- Guided Kenmore Front Load Laundry back to # 3 in market share, a +2.5 share point increase.
Project History
New Website and Rebranding for Insurance Client
Led the ideation, creation, and implementation of a new website for Teacher's Pensions, a private insurance company.
Visualization Tool
https://www.domo.com/Led the ideation, creation, and implementation of a new tool to build data visualizations for hundreds of thousands of users.
The new product focuses on creating an intuitive experience by taking a complex subject and making it easy enough for almost anyone to be able to create beautiful and stunning data visualizations for anyone to consume.
Embed Visualizations
Enhanced and led the creation of a new way to embed a card to public websites and social media tools.
There were many components to make this product feature successful—specifically, a better way to manage security, new UI model for users to set the embed feature set, and a new walkthrough teaching users about the new feature.
eCommerce Buy-online Pick-up-in store
Led strategic product pricing and tools to help optimize product assortment for a top five eCommerce company.
Business Intelligence Tool Design and Implementation
Led the product requirements and business requirements of new business intelligence tools for over two thousand merchants.
Skills
Tools
Jira, Figma, Excel 2016, Office 2016, Google Docs, Sketch
Paradigms
Scrum, Agile, Agile Product Management, Agile Workflow, Agile Project Management, Kanban, Waterfall Development
Industry Expertise
Marketplaces, Banking & Finance
Platforms
iOS 11
Other
Product Management, Business Analysis, Requirements, Product Strategy, Product Roadmaps, Go-to-market Plans, User Research, Business Models, Product Design, Product Frameworks, Innovation, Product Ownership, Product Discovery, Product Delivery, BRD, Software Requirements Specifications (SRS), Digital Product Management, New Product Development, Documentation, Product Launch, Dashboards, Ideation, Roadmaps, Feature Backlog Prioritization, MVP Design, Scope, Data Analysis, Data Reporting, Data Visualization, Software as a Service (SaaS), Retail & Wholesale, Backlog Grooming, Product Marketing, Mobile Applications, Technical Product Management, Artificial Intelligence (AI), Marketing Plans, Small & Medium-sized Enterprises (SME), Go-to-market Strategy, Market Fit, Market Research, Mentorship, Mobile App Development, UI Design, User Experience (UX), User Experience Design, Analytical Thinking, Process Ownership, Product Consultant, Consulting, User Journeys, UX Design, Mockups, Minimum Viable Product (MVP), Conceptualization, Wireframing, Optimization, Pitch Decks, Product Owner, Competition Research, Benchmarking, Discovery, Market Research Analyst, Data Modeling, Customer Segmentation, Storytelling, Customer Insights, Audience Targeting, Customer Research, Analytics, Agile Leadership, Windows, iOS, eCommerce, Leadership, Product Journeys, App Product Management, Mobile, Mobile UI, Customer Experience Management, Inventory Management, Catalogs, Two-sided Marketplaces, OpenAI GPT-4 API, Inventory Management Systems, Startups
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