Strategic Program Manager
2017 - PRESENTAsante Health System- Developed and delivered thirty physician-led value initiatives improving operational efficiencies and clinical outcomes over a two-year period with over $10 million in real savings delivered.
- Led broad organizational restructuring, cultural transformation and change management initiatives across professional services division.
- Led and clearly communicated the strategic Population Health program to executives, physicians and other key stakeholders at Asante.
- Integrated planning, timing, sequencing and delineating the interdependencies and critical success factors amongst the six components of the Population Health Strategic Plan.
- Led, tracked, and held accountable the decision-making process related to governance and management, finance and contracting, and clinical product optimization from a Population Health perspective.
- Developed and maintained Asante's strategic position within the Health Alliance of Southern Oregon.
- Worked closely with team stakeholders to coordinate resources, understand integration requirements between work efforts and establish priorities in support of strategic goals.
- Created visibility and accountability for KPI performance defined within Asante’s strategic Medicare Advantage payer partnerships.
Project Manager
2015 - 2017Asante Health System- Led $1.2 million project to implement “Positive ID” bedside collection and medication scanning in Epic Beaker, on time and under budget.
- Led migration/conversion effort for 158 lab and transcription interfaces to Epic Beaker over an 18 month period, on time and under budget.
- Led implementation of secure text communication system to support STEMI and Trauma team notifications.
- Managed projects, which included the evaluation, selection, development, implementation, upgrade of major clinical, patient management, business, and strategic systems application software.
- Identified and developed project goals and scope, impact analysis, timelines, implementation strategies, and evaluation methods.
- Identified decision-making issues and key stakeholders, develop and implement strategies to encourage and obtain stakeholder and/or community awareness and support, and identify project partners.
- Identified and coordinated with program and advisory committees, administer project budgets, authorize expenditures and develop and monitor contracts.
- Coordinated publicity and development of informational materials.
- Trained and advised staff, project advocates, and project participants as required.
- Established project management and system selection methodologies, and developed PMO operations.
- Coordinated system-wide project leadership for all Asante entities and locations.
Senior Application Analyst
2012 - 2015Asante Health System- Developed the second non-government Health Information Exchange in the US, the first and largest in Oregon. $2.5 million effort delivered on time and under budget.
- Directly oversaw integrating all regional lab system interfaces into a single source longitudinal record.
- Designed and implemented SharePoint application workflows to coordinated project document sharing and change control communication;
- Assisted in the coordination and monitoring of the design, development, modification, and implementation of information technology applications within Asante;
- Provided technical support and project leadership for the database environment;
- Provided and design tools to assist in the management of the database and client/server environment.
- Assisted in training technical support, applications development, and super users in effective utilization of databases.
- Performed special projects and assignments concerned with advance needs and requirements with minimum supervision.
- Provided advanced tier technical support.
Senior Information Systems Analyst/IT Architect
2010 - 2012City of Ashland, Oregon- Designed and developed an online customer billing portal with yearly revenues processing in excess of $1.37 million.
- Acted as the project manager in charge of major re-branding effort developing new enterprise logo design;
- Developed cable modem vendor service self-management portal.
- Acted as project manager overseeing $500,000 procurement and implementation of UBS for finance division.
- Led software and database project planning and development team.
- Headed strategic initiative planning and development.
- Managed capital project planning, budget development, resource allocation timing coordination.
- Identified best practices and industry trends to plan future infrastructure needs.
- Led organizational continuity planning, risk management, backup, and disaster recovery planning.
- Developed IT SOA architecture standards for all departments and software applications/services at the city.
- Contributed to Agile project charter development and stakeholder management.
Senior Database Programmer/Systems Analyst
2004 - 2010City of Ashland, Oregon- Developed and deployed an updated utility billing system for the utilities department using C#/MSSQL with more than $25 million in annual revenue. This utility billing system calculates, creates, and prints bills for approximately 12,000 households on a monthly basis for the city’s diverse rate system including cable TV, cable modem, electricity and water usage in addition to fixed assessments.
- Guided development and support for law enforcement, fire department, CERT.
- Planned, assessed, planned, and developed or procured new application implementations.
- Oversaw financial system audit compliance.
- Developed and implemented IT architectural stack plan.
- Allocated and managed SAN-based shared VMWare storage allocation pool for backup and redundancy.
- Established SharePoint intranet and staff directory architecture, policies, procedures, and application standards.
- Maintained and administered the city’s electronic document archive system (Laserfiche).
Founder
2000 - 2004Vortx Inc.- Identified trends and provided systems road map for technology development.
- Managed prospective customer marketing, sales activities and business operations development.
- Troubleshot performance and security issues.
- Planned and developed IT Systems architecture.
- Supported business customers technology information infrastructure, cable modem, and direct fiber.
Senior Programmer Analyst
2000 - 2002Bear Creek Operations, Inc.- Maintained multiple replication linked MS SQL Server 7.0 shipping databases across multi-state WAN.
- Developed and maintained data transfer and archival utilities and tools using Visual Basic 6 and MSSQL 2000.
- Enabled uniform configuration of system client software and databases.
- Implemented incremental feature development and database version migration processes.
- Developed IS Financial System used by all of its subsidiary companies.
- Coordinated executive stakeholder management, acceptance and team project readiness communications.
- Provided first-tier software support for more than twenty shipping lines in three to four states simultaneously.
- Provided IS project planning tools, capital allocation, ROI and “what if” capabilities for executive management.
- Provided outlying fiscal years’ budget and cost analysis tools to senior management.
SQL Specialist/Database Administrator
2000 - 2002Project A, Inc.- Created over 30 municipal government websites in five western states.
- Developed a full-service web product line for government and industry (SIB/GIB).
- Developed and administered data architectures for MS SQL Server versions 6.5 and 7.0.
- Designed schema and conducted relational database analysis.
- Developed replication topology for the company and its clients.
- Implemented cross-platform data imports and exports for government clients (electronic document interchange).
- Instituted object-oriented programming methods and automated testing protocols.
- Expertly used Visual Basic, COM, COM+, VBScript, JavaScript, MSAccess, DHTML, and some C++.
- Accepted primary responsibility for development in government and health care management applications.
- Participated and pursued small group Agile/RAD development principles.
- Embodied essential personal time management skills.
- Installed, backed up, and administered 175+ SQL Server databases residing on multiple remote and local servers.
EDI Team Leader
1997 - 2000Plexis Healthcare Systems- ● Oversee and direct the work of other EDI Team developers;
- ● Manage communications and plan deadlines for client projects;.
- ● Design, develop and maintain software features, modules and utility products for a suite of health care software;
- ● Work directly with clients and end users to assure data integrity and system reliability;
- ● Maintain format integrity and field mapping for large volumes of transactional and medical data;
- ● Direct involvement at all phases of project development life cycle;
- ● Use a variety of programming languages and tools in a wide range of network environments;
- ● Leverage MS SQL and Access query writing skills and conduct bulk data copy processing;
- ● Develop data transfer and medical health care tools using Visual Basic 5, MS SQL 7.0 and MS Access 97;
- ● Develop a wide variety of import and export formats, forms and tools using object class variables;
- ● Design a groundbreaking EDI application architecture;
- ● Assist technical writers and testers with feature documentation;