Dan Donegan
Verified Expert in Product Management
Product Manager
London, United Kingdom
Toptal member since June 4, 2020
Dan is an experienced product management leader with an engineering/CTO background. For the past 15 years, Dan's been the first employee at a startup and has had success with well-known scale-ups and an FTSE 100 corporation in a variety of sectors. Dan is immensely passionate about the Agile methodology, team collaboration, and delivering incremental value through customer focus and data-driven decisions. He is keen on learning and growing continuously.
Project Highlights
Expertise
- Agile Product Delivery
- Agile Product Management
- Coaching
- Design Thinking
- Human-centered Design (HCD)
- Lean Experiments
- Product Discovery
- Scrum
Work Experience
Senior Product Manager (Contract)
MoneySuperMarket
- Helped reshape an expensive complete rebuild project of an acquired cashback company, Quidco, into a product mindset of human-centered design, incremental value delivery, and data-driven decisions.
- Led a multiteam initiative to rebuild affiliate network integrations, including adopting and extending MSM's transaction importer technology, expecting to remove delays on 10% of member cashback.
- Built a test model in Excel to save 3+ weeks of engineering when replacing transaction importers.
- Led discovery of business processes, pain points, and data analysis to design and launch an alpha of a new admin system.
Product Lead (Contract)
Zoopla
- Led two high-profile pieces of customer research, one of which defined a quarter's problem spaces for five product development teams on their journey of consolidating Zoopla's CRM portfolio.
- Earned multiple contract extensions, starting with one of Zoopla's major estate agent CRMs. The project was to switch hosting providers and reduce the CRM into maintenance mode before the end of its life.
- Coached two product development teams to improve their flow and value focus, significantly improving velocity and completion of sprints.
- Product-managed the lean delivery of new property listing feature, through alpha to launch.
Product Management Coach and Advisor
Lean Focus
- Led my own consultancy, offering product coaching and product management.
- Coached product managers and worked with founders and leadership to strengthen product thinking within their organizations.
- Learned a lot about prospecting and business development.
Senior Product Manager (Contract)
Two Circles
- Defined and delivered a data selection tool for sports clubs to interrogate their data and target customer segments for marketing.
- Worked with stakeholders to ensure GDPR compliance.
- Coached the existing teams on good product management and delivery practices.
Product Lead (Contract)
GlaxoSmithKline
- Coached three product managers, including delivery of a value proposition, which resulted in an increase of around 220%.
- Worked with leadership to change mindsets and create the right environment for product management as part of GSK's agile transformation.
- Led a new workstream to uncover digital opportunities within clinical trials and focused on patient-centricity, lean experimentation, and business case development.
Senior Product Manager (Contract)
Babylon Health
- Discovered a problem and solution, which increased Rwanda consultations by 250% at a 3% rollout.
- Managed the cross-team in the cross-geography implementation of AI and digital healthcare services in Rwanda.
- Presented vision, strategy, and updates to C-level stakeholders in the UK team and the CEO in Rwanda.
- Led a technical platform workstream with a team of seven.
- Ran training sessions with product and tech leads to implement the workflow change and improve delivery flow.
Senior Product Manager
LendInvest
- Led two workstreams on the borrower side of the marketplace with a BA and an overall team size of 12.
- Product-managed a digital mortgage experience from scratch through human-centered design, market research, and data analysis through user story mapping and delivery.
- Improved the offline time to loan offer by 35%. Our new online experience was 75% faster, and we removed two teams from the workflow.
- Reworked the Salesforce implementation and led several 3rd-party system integrations.
Senior Product Manager (Contract)
Funding Circle
- Led the workstream in an Agile Scrum fashion to ensure compliance with the FCA's new CASS (client money) rules.
- Oversaw the product management of global teams to create the Funding Circle SME Income Fund that was opened for sale to the public (IPO) on the London Stock Exchange in December 2015.
- Worked with external fund managers to design reporting technology.
Chief Technology Officer
Iovox
- Hired and managed a multidisciplined team of 12, from product management to VoIP systems and web service development.
- Implemented agile methodologies to build an enterprise-grade cloud telephony and analytics platform for world-class customers, including 192.com, PagesJaunes, and Web.com.
- Relocated to San Francisco for five months to scale the company and attend key sales meetings.
- Spearheaded the creation of a Parallels SaaS automation package, which was recommended for the Parallels APS ISV of the Year Award.
- Involved in enterprise sales on a technical level, including Europe and North America.
Lead Developer
Iovox
- Led a team of developers and designers to build an enterprise-grade REST API, web portal, and database.
- Built a real-time analytics portal that could handle tens of millions of call records.
- Involved in sales meetings on a technical level, including successfully leading key technical sales meetings with Zoopla, BT Directories, and Truvo.
Freelance Web Developer
Self-employed
- Worked on several contracts, including the beginning of Iovox, initially known as ConnectMeAnywhere.
- Collaborated with small businesses to help them with their web presence.
- Offered web hosting, PHP, MySQL, SEO, Flash AS2, and PayPal integrations.
Project History
Babylon Health Rwanda
http://babyl.rw/Led the product discovery and delivery work for Babylon Rwanda, resulting in a 250% increase in consultation numbers at a 3% rollout.
Funding Circle Income Fund
https://www.fundingcircle.com/uk/Led the Funding Circle Income Fund, which IPO'd on the London Stock Exchange.
Iovox.com First Employee
https://www.iovox.com/I was hired as the first employee at the startup Iovox.com, and I played an instrumental part in growing the company to over 40 people with offices globally and clients such as Zoopla, Bookatable, and Web.com.
I led the software development, refined agile ways of working, hired teams, and played an active role in key sales meetings.
One really exciting and innovative project was the development of a bespoke call flow for Bookatable which enabled customers to book restaurants over the phone. The Bookatable team were then able to A/B test call flows to optimize conversion rate.
Education
2:1 Bachelor's Degree with Honors in Music Technology and Web Development
University of Huddersfield - Huddersfield, England
Certifications
Product Leader Certification
Product School
Machine Learning Foundations for Product Managers
Duke University | via Coursera
Human Factors in AI
Duke University | via Coursera
Managing Machine Learning Projects
Duke University | via Coursera
Artificial Intelligence Product Certification
Product School
85% in an MBA Essentials Evening Course
London School of Economics
92.% in a Digital Product Management Course
University of Virginia | via Coursera
95% (distinction) Fundamental Investments Diploma
Shaw Academy
Skills
Tools
Jira, Confluence, Trello, Slack, Zoom, Google Docs, Figma
Paradigms
Agile Product Management, Human-centered Design (HCD), Design Thinking, Scrum, Kanban, Agile, Agile Project Management, Database Design, Incremental Development, Acceptance Testing, HIPAA Compliance
Industry Expertise
Healthcare, Real Estate
Other
Product Discovery, Lean Experiments, Agile Product Delivery, Value Proposition, Personas, Technical Product Management, Product Owner, Business Analysis, Product Ownership, Product Research, Creative Thinking, Product Management, Product Roadmaps, Product Growth, Requirements, Cross-functional Collaboration, SaaS, Customer Journeys, Startups, REST APIs, Minimum Viable Product (MVP), User Interviews, User Research, User Journeys, Roadmaps, Feature Analysis, Product Enhancement, Feature Planning, Iteration Management, Technical Requirements, Agile Leadership, Lean, Digital Product Management, Business to Business (B2B), Stakeholder Management, Software as a Service (SaaS), Feature Backlog Prioritization, Sprint Planning, Discovery, SaaS Product Management, User Experience (UX), Enterprise, Process Design, Communication, Go-to-market Strategy, User Stories, API Integration, Web Applications, Backlog Grooming, Coaching, Salesforce, Technical Analysis, Ideation, Ideation Workshops, Product Strategy, Fintech, Telemedicine, Cloud, APIs, Vendor Selection, Business Cases, User Flows, Product Coach, Documentation, Mobile, Team Mentoring, Global, Artificial Intelligence (AI), Artificial Intelligence Product Manager, Wireframing, Lucidchart, Adobe Experience Design (XD), Microsoft Office, WordPress, Teams, Product Consultant, Team Management, Software Engineering, Miro, PHP, MySQL, PayPal, Telephony, Agency, Journey Mapping, Data Analysis, Stakeholder Interviews, Business Requirements, Project Planning, User Acceptance Testing (UAT), Product Requirements Documentation (PRD), Product Development, Healthcare IT, B2B, Portfolio Management, Product Portfolio Manager, Agile Coaching, Stakeholder Engagement, Outcome-driven Innovation (ODI), Financials, Product Pricing, Pricing, Product Vision, Feature Prioritization, Data Privacy, Ethics, Prototyping, Task Analysis, General Data Protection Regulation (GDPR), Algorithms, AutoML, Machine Learning, Google Cloud Machine Learning, Generative Artificial Intelligence (GenAI), Product Launch, Cross-functional Team Leadership, Lean Startups, Key Performance Indicators (KPIs)
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