Eddie Ma
Verified Expert in Product Management
Product Manager
Chino Hills, CA, United States
Toptal member since September 14, 2022
Eddie is a product and business leader with an entrepreneurial mindset. He is experienced in driving business growth and building high-performing cross-functional product organizations. Eddie has worked with small and large global enterprises, ranging from healthcare to engineering. He continues establishing an outcome-driven approach to his work while fostering collaborative decision-making based on data and evidence.
Project Highlights
Expertise
- Commercial Strategy
- Continuous Discovery
- Customer Discovery
- Customer-centered Product Development
- Data
- New Products
- Product Coach
- Product Discovery
Work Experience
Sr. Product Director
Elsevier
- Managed the global flagship engineering knowledge solution with $30 million annual revenue and reversed year-over-year product revenue decline with solid growth during the pandemic.
- Transformed a stagnant product organization into a customer-centric and innovative program.
- Spearheaded the first monetizable product innovation in over eight years since the acquisition.
- Achieved the highest user engagement while increasing customer satisfaction and monthly active users.
Clinical Solution Director of Greater China
Elsevier
- Led and executed the overall product portfolio vision and strategy for Elsevier, greater China’s clinical solutions business.
- Strengthened Elsevier's leading position in China by spearheading multiple solutions achieving double-digit sales growth in consecutive years.
- Built the team and launched China's first-ever local clinical solution product in one year, surpassing the sales target with an innovative partnership approach.
Board Member and Managing Director for China
Avaintec
- Coordinated strategic efforts by leveraging the synergy between the global and China markets, tripling the company valuation in three years.
- Localized the business in China, developed data management, and enabled a medical AI business.
- Established and developed a third-party payment business with Tencent’s WeChat Pay for the Nordic market.
- Orchestrated and established the first-ever Sino-Finland Medical AI Innovation and Research Center.
General Manager
Greentech Food Development
- Recruited by the company founder to turn the company around and elevate the business model into a new era.
- Managed overall sales operation with $15 million annual sales revenue, 300+ employees, and 600+ outlets.
- Led, developed, and executed the strategic change that transformed the business from factory-oriented to market-oriented, achieving 15% annual sales growth while reducing overall expenses by 5%.
General Manager
Mylab Oy
- Co-established the company from the beginning, growing from 0–55 employees and $3 million in revenue in three years.
- Led the successful launch of cloud-based LIS solution, pioneered regional medical lab IT solution in China, and established comprehensive services.
- Managed the company, which became the first-ever foreign‐owned LIS provider for level 3A military hospitals in China, obtaining a 50% market share of all 3A military hospitals in Beijing.
Senior Network Admin
Los Angeles Co Department - mental
- Led team to support enterprise network infrastructure for forty sites, 4,000+ PC users, and 200+ servers.
- Designed and implemented migration projects using only 60% of planned hours and 30% cost savings.
- Implemented departmental-wide enterprise IT solutions, such as secure information exchange solutions.
Project History
ClinicalKey China
http://www.elsevier.com/zh-cn/solutions/ckchinaLaunched the first-ever local clinical solution product for the China market in one year, surpassing the sales target with an innovative partnership approach.
Transforming Knovel
http://www.elsevier.com/solutions/knovel-engineering-informationReversed YOY product revenue decline with strong growth amidst the pandemic and transformed stagnant product organization into a more customer-centric and innovative working relationship.
Sino-Finnish Medical AI Research Center
https://news.cision.com/avaintec/r/chinese-finnish-cooperation-kicks-off-research-into-medical-ai,c2433355Established the project vision and developed critical relationships for the successful establishment of the center. This project was a strategic accomplishment for the company's business in China.
Education
Master's Degree in Business Administration (MBA)
UCLA Anderson School of Management - Los Angeles, California, United States
Certifications
Pragmatic Marketing
Pragmatic Institute
Skills
Tools
Board Reporting, Jira, Zoom, Slack
Paradigms
Agile, Pragmatic Marketing
Other
Organizational Leadership, Product Discovery, Continuous Discovery, Customer-centered Product Development, Customer Discovery, Data, Product Coach, New Product Rollout, Startups, Startup Growth Strategy Development, China, New Products & Services, New Product Development, Product Strategy, Product Roadmaps, Product Strategy Consultant, Marketing Strategy, Entrepreneurship, Strategy, Lean, Commercial Strategy, Product Lifecycle Management (PLM), Lean Startups, Culture Management, New Products, Board Presentations, Business Development, New Business Development, Marketing, General Management, Early-stage Startups, Startup Funding, Europe, Business Plan Consulting, Feasibility Studies, Pitch Preparation, Pitch Presentations, Go-to-market Strategy, Go-to-market Plans, Healthcare Services, Healthcare IT, Healthcare Product Manager, Startup Consulting, Revenue Strategy, Pitch Decks, Miro, Teams, Foodtech, Food Packaging, Food Presentation, Food Delivery Services, Retail & Wholesale, Manufacturing, Manufacturing Product Manager, Product Hunt, Product Sales, Business to Business (B2B), Small Business, Networks, IT, ITIL, Computer Skills, Servers, Data Centers, Product Vision, Strategic Partnerships, Business Partnerships, Partnerships, Fitness
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