Emmanuel Oluwatosin, Product Manager in Calgary, AB, Canada
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Emmanuel Oluwatosin

Verified Expert  in Product Management

Product Manager

Location
Calgary, AB, Canada
Toptal Member Since
February 10, 2020

Emmanuel is a proactive senior product owner and manager with nearly two decades of experience. He has an excellent track record of successfully defining real-time business/product strategy and translating them into high-impact actions and financial results across several industries. An expert in identifying and capturing new product and new market opportunities, Emmanuel turns them into great products across B2C, B2B, and SaaS landscapes.

Project Highlights

AI-Powered Chatbot Service for Financial and Insurance Institutions
Led the design and development of a chatbot for several financial institutions.
Nokia Life Service
I led the design and development of the Nokia Life service, achieving considerable user growth post-launch.
SaaS Product
I designed and developed a SaaS product that allows individuals and businesses to get access to real-time data.

Expertise

Work Experience

Senior Product Manager

2017 - PRESENT
Zefo
  • Defined the product's strategic direction, positioning, value proposition, and KPIs by gaining alignment from company leaders and business stakeholders. Also prioritized the roadmap that helps the team achieve business goals.
  • Developed the product market strategy, including product pricing, competitive positioning, and product launching with clear business benefits.
  • Drove the ideation process and product technical documentation.
  • Expanded and maintained a strong understanding of the customer base and business requirements to ensure the products continuously delivered more value to the customers.

Senior Product Manager - Finance

2021 - 2022
Priceline - Main
  • Worked with the key business stakeholders to identify the gaps in the reconciliation process.
  • Developed the reconciliation process flow for the suppliers' payment platform.
  • Collaborated with the engineering team to migrate all suppliers to the new reconciliation system.

Director of Product

2015 - 2017
Tivas
  • Owned the end-to-end product vision, product roadmap, and customer engagement to drive core metrics for all digital products.
  • Managed budget to ensure accurate forecasting and investments. Oversaw reporting, leadership development, and work schedules.
  • Handled target market research to ensure data-driven decision-making and product experiments.
  • Led and owned full engagement in the go-to-market process and worked together with cross-functional teams to help drive campaigns execution for new product releases and product enhancements.
  • Leveraged data analytics and best practices to create insight-driven opportunities using large data sets to draw meaningful conclusions.

Senior Product Manager

2009 - 2013
Nokia
  • Took full business and product ownership and accountability, including budgeting, product development, resource management, revenue generation, pricing, sales training. Built a base of active users and achieved profitability within three years.
  • Achieved over 400,000 activations within six months of service delivery, activation of about 2.7 million, and active users of 1.2 million within one year of commercial launch and 2.9 million active users by year three.
  • Managed relationships with key internal stakeholders to develop a new product implementation plan. Facilitated the operator negotiations and secured an average of 15% on top of the standard operator revenue shares to partners.
  • Launched the Business Women service in collaboration with Cherie Blair Foundation for Women and MTN Nigeria. The service generated $11 million for the business within six months.

Product Manager

2005 - 2007
Globacom
  • Developed voice and value-added service launch roadmap and strategy for Glo Mobile Benin Republic.
  • Reduced customer churn rate from about 30% to less than 5% within three months and increased VAS revenue from $27 million to over $54.5 million within one year.
  • Owned and managed relationships with key third-party vendors and consultants to establish and coordinate new product development and integration. Managed risks and mitigating actions to ensure products were delivered as scheduled.
  • Worked with key stakeholders (legislators, content aggregators, content providers, etc.) to launch content portals and the Blackberry customer portal. This effort increased penetration from 2% to over 20% within six months.

AI-Powered Chatbot Service for Financial and Insurance Institutions

Led the design and development of a chatbot for several financial institutions.

The service allows financial institutions to offer banking solutions and customer service via the chatbot. The service is available on several channels, including Facebook Messenger, WhatsApp, and SMS.

Nokia Life Service

I led the design and development of the Nokia Life service, achieving considerable user growth post-launch.

The service allows mobile phone users to get access to relevant information (healthcare, agriculture, education, and entertainment) daily. It was available as a mobile app and a web app. I had to collaborate with both internal and external stakeholders to ensure the product continued to deliver excellent results.

The service achieved over 400,000 activations within six months, 2.7+ million activations with 1.2 million active users within the first year, and 2.9 million active users by year 3.

Mobile eCommerce Solution

I led the team that designed and developed a mobile eCommerce solution for leading shopping brands.

The mobile app has a loyalty feature and was deployed on Android, iOS, and Windows stores. There is also a back-end system consisting of a dashboard for the brands to manage their operations and also access the results.

SaaS Product

I designed and developed a SaaS product that allows individuals and businesses to get access to real-time data.

This is a SaaS product that has web, mobile web, and mobile app interfaces. It also comes with an admin console where the brands can manage all the campaigns. The agents on the field can access the service via the mobile app or mobile web interface. The service geo-tagged to ensure the integrity of the data being sourced.

Payment Solution via APIs

I led the team that designed and developed a payment solution.

The payment solution is a service that allows individuals and businesses to accept payments for their goods and services. The service is via an API that can be integrated into any product, and it allows people to make payments using their ATM card, airtime, or directly from their bank account.

Church Management Mobile Solution

I led the team that designed and developed a mobile solution for several churches.

The service was available on Android and iOS. It allows the church leadership team to be able to interact with their church members. Church members can follow the church activities via the mobile app and also attend live services. Users can also purchase audio messages and e-books from the mobile app.

Voice-Based Mobile Advertising Service

I led the team that designed and developed an IVR mobile advertising solution.

The service allows mobile phone users to make free calls in exchange for listening to an audio advertisement. The service was deployed on three leading mobile network providers in Africa. To enjoy the service, a mobile phone user only needs to put a predetermined prefix before the number he wants to call and then press the dial button. The service helps the mobile network operator to increase their ARPU.

HealthTracka

https://healthtracka.com

Launched a healthcare service and mobile apps (Android and iOS).

Healthtracka is a digital health platform that offers consumer-ordered diagnostics tests and easy-to-read results, allowing you to track your health results and insights from doctors from the comfort of your home. The service grants you direct access to order your lab tests and track your results from cancer screening tests to general wellness tests, hormonal tests, and sexual health tests.
2007 - 2009

Master of Business Administration (MBA) Degree in Strategy and Marketing

Alliance Manchester Business School - Manchester, UK

1997 - 2002

Bachelor's Degree in Electronic and Electrical Engineering

Obafemi Awolowo University - Ile-Ife, Nigeria

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