Filip Yonov, Product Manager in Amsterdam, Netherlands
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Filip Yonov

Verified Expert  in Product Management

Product Manager

Location
Amsterdam, Netherlands
Toptal Member Since
July 22, 2019

Filip is a product manager with a decade of experience in consulting, IT project management, and product development. He's currently responsible for ING's data streaming platform with Kafka and its ecosystems of 40 ING markets. He has experience as a senior product owner at REWE Digital and as a product owner at IBM for Docker Containers. He has a proven delivery track record and product management capabilities in various capacities.

Project Highlights

Telenor Automated Customer Service
Joined all customer channels - call center, retail, online into one customer care experience and increased NPS with 18%.
REWE Paket
Grew a greenfield grocery e-marketplace project to €10 million revenue and over 50,000 recurring customers monthly.
Docker for System Z
I have helped bring compatibility of Docker Containers to IBM's biggest selling line of servers - Z System mainframe.

Expertise

Work Experience

Interim Head of Product

2019 - PRESENT
Luxembourg Stock Exchange (LuxSE)
  • Worked directly with the CTO of the stock exchange, steered the transformation project to implement Azure Cloud and phase-off legacy systems while creating a highly-scalable, cloud-native environment for real-time analytics with Kafka - Kafka core, Kafka Connect, and Kafka Streams.
  • Helped the stock exchange to transition towards real-time data processing with Kafka while sunsetting legacy systems.
  • Coached the DevOps team how to implement, monitor and troubleshoot the Kafka implementation.
  • Introduced data governance and data lineage to the client.

Principal Product Manager Event Streaming Platform

2018 - 2019
ING Group
  • Managed three SCRUM teams running and maintaining ING’s global platform with Kafka with more than 400 clients and 1,000 topics in production.
  • Scaled ING’s real-time data streaming platform from 5 to 400 clients with more than 1,000 streams in production and over 400,000 events/second.
  • Designed and deployed at scale world-first Kafka self-service application allowing ING clients to perform major tasks without the need of support via beautiful UI.
  • Posessed full functional and operational responsibility to develop, maintain and run Kafka.
  • Defined and delivered the vision for Global Streaming platform for over 40 markets and thousands of internal clients.
  • Helped ING’s capability to three cross-functional SCRUM teams with a single purpose, vision, and domain.
  • Designed presentations and pitches solutions to senior management, lead architects, tribe, etc.
  • Managed backlog for the Kafka platform and advance feature development such as self-service topic management and AVRO schema automation.
  • Prepared roadmaps for entire product area and broke them into functional themes, EPICs, features, and user stories.
  • Used and designed Grafana dashboards to monitor and integrate with Kafka.
  • Designed a monitoring system with Grafana, Kibana, and Prometheus to monitor platform on a global level with custom dashboards, alerts, and notifications.

Product Owner E-commerce

2017 - 2018
REWE Digital
  • Managed two scrum teams dedicated 100% to REWE’s eCommerce website—REWE.de.
  • Helped REWE to scale by integrating 3rd party shops, warehouses, and shipping partners to be able to cross-sell services at its marketplace—REWE Paket.
  • Defined and built the back end of REWE Paket—built micro-services handling the full cycle—inbound, fulfillment and outbound. REWE Paket brought fresh revenue of more than €10 million.
  • Worked with modern software development approaches and tools such as Scrum, REST APIs, micro-services, containers, Apache Kafka, Gcloud, Jira, Confluence, etc.
  • Served on the team when REWE Paket was awarded the most-innovative project in REWE for 2018 among 20 other initiatives.

Product Owner - Docker Containers

2015 - 2017
IBM
  • Brought Docker containers on IBM System Z family.
  • Led a scrum team of six to develop, rollout, and support Docker on zLinux.
  • Held full responsibility for sales enablement, MarCom, and positioning.
  • Worked with Docker to define the roadmap, priorities, and user stories.
  • Utilized Docker Engine, Docker Trusted Registry, and Universal control pane to run on zLinux.

Product Manager

2013 - 2015
Telenor Norway
  • Appointed to lead a cross-functional team of seven to build Telenor’s eWallet mobile app for iOS (Swift) and Android (Java).
  • Defined the feature requirements, UI, UX, value proposition, client target segments, rollout plan, etc.
  • Prepared development roadmap and was responsible for prioritization and communication.
  • Served as the liaison for the integration of the apps with the TelCo’s core systems.
  • Grew the userbase of the e-wallet to 200,000 in 12 months.

Senior Consultant

2010 - 2013
Ernst & Young
  • Prepared advice in finance, strategy, and marketing including G2M, market entry/exit, and optimizations.
  • Conducted G2M, market entry/exit, and optimizations.
  • Contributed to financial and business-case modeling.
  • Primarily focused on tech, financial institutions, and pharmaceuticals.
  • Worked with clients including Telenor, ING, Spotify, Unicredit, Coca-Cola, and IBM.

Telenor Automated Customer Service

Joined all customer channels - call center, retail, online into one customer care experience and increased NPS with 18%.

Joined all customer channels—call center, retail, and online—into one customer care experience and increased NPS with 18%. It was exciting to help build Telenor's brand in Bulgaria.

I was also involved as a product manager/project manager in the rebranding of recently acquired Globul to Telenor, the subsequent strategic projects which included new business lines (finance services), the introduction of 4G services, and due diligence of potential cable operators acquisitions.

REWE Paket

Grew a greenfield grocery e-marketplace project to €10 million revenue and over 50,000 recurring customers monthly.

REWE Paket is a leading initiative by REWE.de to integrate a multitude of 3rd-parties' warehouses, shops, and suppliers to create the biggest grocery marketplace in Germany. I helped REWE define and execute on their new strategy. I defined and executed, with the help of two scrum teams, the front-end, the back-end, and the overall logic of integration layer of REWE Paket – built microservices handling the full cycle – inbound, fulfillment and outbound. REWE Paket brought fresh revenue of more than €10 million. Worked with modern software development approaches and tools such as Scrum, REST APIs, microservices, containers, Apache Kafka, Gcloud, Jira, Confluence, etc.

Docker for System Z

I have helped bring compatibility of Docker Containers to IBM's biggest selling line of servers - Z System mainframe.

Led a scrum team of six to develop, rollout, and support Docker on zLinux. Worked with Docker to define the roadmap, priorities, and user stories for Docker Engine, Docker Trusted Registry, and Universal control pane to run on zLinux. First-year revenues exceeded USD 12 million.

Kafka@ING

https://kafka-summit.org/sessions/trickle-flood-kafka-ing/

Scaled ING's streaming platform to almost 500 clients with more than 1,000 Kafka topics while saving millions of Euro.

I am responsible for three scrum teams running and maintaining ING’s global platform with Kafka with more than 400 clients and 1,000 topics in production. I have helped scale ING’s real-time data streaming platform from 5 to 400 clients with more than 1,000 streams in production and over 400,000 events/second. Designed and deployed at scale world-first Kafka self-service application allowing ING clients to perform major tasks without the need of support via beautiful UI. Defined and delivered the vision for a global streaming platform for over 40 markets and thousands of internal clients.

Kafka@Luxembourg Stock Exchange

Transitioned luxSE infrastructure from batch-processing to real-time, cloud-native analytics with Kafka.

Working directly with the CTO of the stock exchange, steered the transformation project to implement Azure Cloud and phase-off legacy systems while creating a highly-scalable, cloud-native environment for real-time analytics with Kafka - Kafka core, Kafka Connect, and Kafka Streams.

Bringo Pilot

Defined and delivered on a vision for an instant grocery service in Hamburg, Germany. Led a successful pilot for 2 months

Defined and executed a vision for an Uber-style, instant grocery delivery application for iOS and Android to allow users to get grocery deliveries from a multitude of shops via self-employed drivers in cities. Defined strategy, overall look and feel of apps, back-end logic, and MVP. Executed on a pilot with more than 300 users as an initial batch.
2010 - 2011

Master's Degree in Strategic Management

Rotterdam School of Management - Rotterdam, the Netherlands

2007 - 2011

Bachelor's Degree in Economics

American University in Bulgaria - Bulgaria

2007 - 2011

Bachelor's Degree in Business Information Systems

American University in Bulgaria - Bulgaria

JUNE 2018 - PRESENT

EPAM SCRUM training

EPAM

JULY 2017 - PRESENT

Agile Product Owner

Lynda

APRIL 2016 - PRESENT

Scrum Product Owner Certified (SPOC)

IBM

JULY 2015 - PRESENT

The Art of Project Management

International Business Consultatnts (IBC)

MARCH 2015 - PRESENT

Pyramid Structuring - Result-driven Business Communication

Projectservices - ID 10525-003-002

JUNE 2013 - PRESENT

Program and Portfolio Management

International Business Consultants (IBC)

Tools

Jira, Trello, Confluence, Kafka Streams, Apache Avro, Balsamiq, Balsamiq Mockups, Cucumber, Postman, REST Assured

Industry Expertise

Telecommunications, Financial Services, Banking & Finance

Paradigms

Scrum, Agile Product Management, Agile, Waterfall Development, Kanban, Agile Workflow

Platforms

Proto.io

Other

Consulting, Product Management, Product Ownership, Certified Scrum Product Owner (CSPO), Agile Deployment, Waterfall Delivery, Project Management, IT Project Management, Management Consulting, Back-end, Backlog Grooming, Backlog Management, Feature Backlog Prioritization, Retail & Wholesale, Outsourcing, Remote Work, Excel 2013, Microsoft PowerPoint, JSON, IT Business Analysis, Business Process Analysis, eCommerce, Mobile eCommerce, Business Analysis, Requirements, Product Strategy, Product Roadmaps, Go-to-market Plans, User Research, Business Models, Product Design, Product Marketing, Product Frameworks, Innovation, Product Discovery, Product Delivery, BRD, Software Requirements Specifications (SRS), Waterfall Methodology, User Experience (UX), Business Cases, UML, SQL, NoSQL, ITIL, Information & Communications Technology (ICT), REST APIs

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