Frank Müller, Product Manager in Cancún, Mexico
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Frank Müller

Verified Expert  in Product Management

Product Manager

Location
Cancún, Mexico
Toptal Member Since
May 7, 2021

Frank is a literate technologist with outstanding communication skills. He is self-driven, hard-working, resourceful, and proactive. He is detail-oriented, with ample experience in Agile team management and development and strong design, abstraction, and problem-solving dexterity. Frank is exceptionally motivated and positively obsessed with the decentralization movement.

Project Highlights

Scratch Engine
Led the development from zero to life of a housemade AI machine-learning solution that delivers real-time NFT valuations based on readily available on-chain data and other metrics such as social media activity and the utility of such collections.
NFTrade
Groomed the existing backlog, refined it, ran discovery sessions, and created the personas and user journeys.
OptiFi
Challenged by the founder to build a highly capital-efficient derivative trading platform by designing performance-efficient margin and risk management systems with admiringly favorable market-making conditions.

Expertise

Work Experience

CPO

2022 - PRESENT
safelist.club
  • Acted as the Co-founder and CPO of a blockchain plus social networks-based solutions for an organic safelists company.
  • Conceptualized a marriage between web2 and web3 through the combination of on-chain data analysis plus social media activity validation to herald the sunrise of the next generation of organic entries creation.
  • Spearheaded the development of turnkey machinery that delivers humanity and singularity for proper exposure, a truthful following base, exponential broadcasting capabilities, and disruptive admittance control to top-shelf content creators.

VP of Product

2021 - 2022
GigaStar
  • Spearheaded a leader in the content creator industry in a successful endeavor to futureproof their enterprise into web3.
  • Developed a blockchain-based solution to offer creators an on-chain alternative to obtain liquidity and fund their content creation efforts to take their YouTube channels to the next level.
  • Came up with a fractional-royalties-NFT solution. Creators can offer NFTs in a tiered and time-constrained event, resulting in immediate funds for the creators and equity in their monetized YouTube channels for their token holders.

Blockchain Product Manager

2020 - 2021
GA Tech Solutions
  • Acted as the driving force behind creating a new branch of the company dedicated exclusively to blockchain, fintech, and crypto.
  • Led the contract negotiation for the exclusive distribution of blockchain computers in Latin America and the Caribbean.
  • Managed the efforts towards integrating crypto payments into the thousands of POS currently under the administration of GA Tech Solutions.
  • Designed and managed a highly profitable investment portfolio active in various instances of proof of stake and consisting of a plethora of cryptocurrencies and blockchain domain name NFTs.

Lead Product Manager | Galaxy

2018 - 2020
GA Tech Solutions
  • Introduced the Galaxy ticketing system to the Latin American market. Today I can attest to the successful implementation of more than a dozen Galaxy tech solutions in five countries and counting.
  • Introduced an Agile vision to product management and delivered quantifiable results. Demonstrated excellence in internal and external communications. Gained trust and kept close contact with the president and CEO of the company and associates.
  • Brought a new opportunity to the table, resulting in a brand new company branch dedicated exclusively to the blockchain, fintech, and crypto. Today I lead this branch in parallel to Galaxy product management.

Lead Product Manager | SEUS – Grupo Fármacos

2015 - 2017
Code Ingeniería S.A. de C.V
  • Managed a team of 16 direct and 45 indirect technologists through the design, development, and support of all applications within a custom-built big-pharma solution to manage the operations of the leading pharmaceutical enterprise in the country.
  • Utilized the Agile methodology, conducting sprint planning, kick-off meetings, backlog grooming sessions, daily stand-ups, and post-mortems, delivering to high-paced timeframes through constructive prioritization decisions.
  • Executed presentations to high-level stakeholders, thus opening new channels of re-invigorated communications between executives and the tech team, demonstrating exceptional capabilities to digest and present legibility in technical abstraction.
  • Fully redesigned the core set of values in software development and support, achieving unprecedented productivity and drastically upping the quality of the work atmosphere.
  • Headed teams of warehouse management, point-of-sale, invoicing, database, telecom, and distribution solutions.

Co-founder | General Manager

2013 - 2015
Hypersonic
  • Acted as the head of an electronic-technologies-for-entertainment company.
  • Led live events production, brand activation services, music production, sound engineering, aerial filming, live streaming, video mapping, and dynamic lighting installations.
  • Co-founded and managed, straight out of college, a technology startup from seed to delivery by procuring angel investors.

Scratch Engine

Led the development from zero to life of a housemade AI machine-learning solution that delivers real-time NFT valuations based on readily available on-chain data and other metrics such as social media activity and the utility of such collections.

Real-time NFT Valuations: An algorithm to value and then match the owner with potential lenders based on the value of the NFT as collateral, the desired interest rate, the number of installments, and the length of the agreement.

NFTrade

https://nftrade.com/

Groomed the existing backlog, refined it, ran discovery sessions, and created the personas and user journeys.

A firefighter mission for me. A nifty successful CEO and a team of highly-talented developers managed to launch, out of the blue, one of the most thriving and dynamic NFT marketplaces in the industry to this day.

I estimated, prioritized, created milestones and roadmaps, and introduced Agile ceremonies and practices to the project.

OptiFi

https://www.optifi.app/

Challenged by the founder to build a highly capital-efficient derivative trading platform by designing performance-efficient margin and risk management systems with admiringly favorable market-making conditions.

I led the financial model design and end-to-end product teams to realize today's highly profitable, decentralized, non-custodial, permissionless trading platform in a turbo, roll-up-your-sleeves endeavor.

Plug-and-play Blockchain Computers

Produced the strategic alliance between GA Tech Solutions and a Swiss-based blockchain enterprise, bringing plug-and-play blockchain computers to the Latin American market.

• Negotiated the exclusive distribution of plug-and-play blockchain computers that give the users the capacity to run their own blockchain nodes with just a couple of clicks.
• Currently a support specialist and in charge of leading the support in Spanish.
• DApps available on the DappStore include nodes and validators for BTC, ETH, Avalanche, Mysterium, HOPR, and Tornado Cash, amongst many others.
• Direct thought partner to ownership of both enterprises.

Fantasilandia

Led the product from scratch to a successful go-live of an all-embracing integrated digital solution for the most iconic amusement park in Chile.

• Designed a brand-new POS interface.
• Spearheaded the integration between the Galaxy ticketing system and SKIDATA Handshake for access control.
• Led the development and launch of a tailor-made eCommerce platform.
• Implemented a fiscal and legal compliance invoicing system.
• Launched a complete BI solution.
• Designed operation-pulse dashboards.
• Headed the design and installation of completely new hardware infrastructure.
• Integrated food and beverage and retail systems.
• Led the integration with face recognition, temperature sensing, and facemask detection devices for access control.
• Contributed amongst executives to the creation of the product roadmap.

Monserrate Hill

https://monserrate.co/en/welcome-a-monserrate/

Led the digitalization of all operations resulting in a technologizing facelift to this iconic site.

Thousands of visitors board the cable car or funicular up to the historic Monserrate hill every day. As you look up from anywhere in the city, it is impossible not to stumble upon Monserrate hill, from its 3,152 meters above sea level, guarding the city of Bogota.

Designed and led the implementation of the ticketing, POS, access control, membership, unattended kiosks, consumer web store, and custom reporting solutions, modernizing the operations of this awe-inspiring site of Colombia.

Imagic Park

Led the design and development of all digital solutions for this state-of-the-art amusement park.

• Implemented POS, ticketing, access control, payment processing, retail, food and beverage, events, and stored value solutions.
• Designed a security system for the immediate location of kids inside the park.
• Launched a brand-new consumer web store.

Kataplum

https://www.kataplum.com.mx/

Responsible for the design and management of all digital products involved in the initial launch and operations of Kataplum, an innovative amusement park on top of a shopping mall.

Design, development, and implementation of:
• Brand-new POS UI.
• Stored value solution.
• Food and beverage and retail integrations.
• Unattended kiosks construction.
• Access control system design.
• Events and group management UI.

Biomuseo

https://biomuseo.org/

Led the design and development of a ticketing system for the most distinguished museum in Panama.

• Rolled out a cutting-edge ticketing system.
• Implemented a robust access control.
• Designed and launched their brand-new consumer web store.
• Introduced payment processing in accordance with local legislation.

IRTRA

https://irtra.org.gt/parques/

Scoped out and delivered a fully digital solution for the leading amusement park company in Guatemala.

• Rolled out a cutting-edge ticketing system.
• Implemented a robust access control.
• Designed and launched a made-to-fit client relationship management solution.
• Introduced payment processing in accordance with local legislation.
2007 - 2013

Bachelor of Science Degree in Electronic Engineering

Monterrey Institute of Technology - Mexico City

2004 - 2005

Diploma in Music Technology

Point Blank Music School, London Open College Network - London, UK

2002 - 2003

Coursework in Communication Sciences

Ibero-American University - Mexico City, Mexico

APRIL 2019 - PRESENT

Galaxy Certified System Administrator

Gateway Ticketing Systems

JUNE 2017 - PRESENT

IELTS

British Council

DECEMBER 2013 - PRESENT

Telecommunications Specialization

Monterrey Institute of Technology

Tools

Office 365, Slack

Industry Expertise

Event Ticketing, Music

Paradigms

B2C, Agile Product Management, Requirements Analysis, B2B2C, Agile Project Management, Agile, Data Product Management, Business to Business to Consumer (B2B2C), Scrum

Platforms

Blockchain, Blockchain Platforms

Other

Agile Leadership, Product Owner, Communication, Pitch Presentations, B2B, Enterprise, Executive Presentations, Product Development Manager, Technology, POS, Access Control, Pitch Decks, Product Management, eCommerce, Technical Product Management, Project Planning, Project Timelines, Decentralized Finance (DeFi), Minimum Viable Product (MVP), SaaS, Product Design, User Experience (UX), Mobile Applications, App Design, Startups, New Products, Non-fungible Tokens (NFT), Product Vision, Blockchain & Cryptocurrency, Web3.js, Billing Systems, Feature Prioritization, Product Requirements Documentation (PRD), Product Roadmaps, Proofreading, Technical Writing, Writing & Editing, Roadmaps, Ideation, Scheduling, Conceptualization, Web Applications, Analytics, Fintech Consultant, Tokenomics, Digital Product Management, Fintech, Web, Mobile Apps, Discovery Workshops, Solana, Finance, Business Cases, Business Models, Key Performance Indicators (KPIs), Ethereum, Artificial Intelligence (AI), Content Management, Growth, English-Spanish Translation, Loyalty Programs, Communication Strategy, Communication Management, Executive Support, Contract Negotiation, Cryptocurrency, Events, Audio Production, Web3, Chief Product Officer (CPO), Product Engineering, Discovery, UI Design, UX Design, CEO, Product Lifecycle Management (PLM), Head of Product

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