Gawain Dornelly
Verified Expert in Product Management
Product Manager
Wilmington, NC, United States
Toptal member since July 22, 2024
Gawain is a product leader with 15+ years of experience building zero-to-one B2B and B2C SaaS tech solutions across finance, education, oil and gas, and the web. He leads product strategy for global cross-functional teams to deliver business outcomes—prioritizing the roadmap and building structures to meet objectives. He has worked with startups and Fortune 500 companies and on products valued at $3+ billion. At nCino, Gawain grew customers by 22%, revenue by 40%, and product delivery by 80%.
Project Highlights
Expertise
- Agile Product Delivery
- Cross-functional Collaboration
- Cross-functional Team Leadership
- Market Research & Analysis
- Product Discovery
- Product Management
- Product Strategy
- User Experience (UX)
Work Experience
Director | Product Management
Dornelly Consulting
- Collaborated with senior executives to build the product team.
- Boosted team efficiency by 30% by advancing problem solving and leading design thinking and brainstorming sessions.
- Managed product digitization efforts for government-to-business (G2B) and government-to-citizens (G2C) initiatives, ensuring a user-centric approach to development.
- Increased revenue by 10% after driving strategy and product management to maximize growth and profitability.
Senior Product Manager & Scrum Master
nCino
- Grew revenue by 49%—from $273.9 million to $408.3 million—by strategically supporting the vision and road map, building business cases, and defining success.
- Boosted customer growth by 22% by identifying customer needs, prioritizing features, and guiding the general flow of work through the enterprise.
- Increased product delivery by 80% by owning the product backlog and prioritizing Agile product teams' epics and features.
- Accelerated the time to market by 50% by translating customer and business needs into short- and long-term product direction.
Manager | Product Operations
Bank of Saint Lucia
- Led the digital transformation strategy and product roadmap for retail lending valued at $1.9 billion across five branches.
- Impacted 100,000+ clients and earned $56.3 million after leading the development and delivery of a loan origination system (LOS).
- Achieved 83% customer satisfaction by conducting user interviews and consolidating findings.
- Managed a team of 18 people throughout the LOS development and delivery.
Project History
nCino Consumer Banking
Led the design and development of an end-to-end lending digital product valued at $3.61 billion for 1,800+ clients spanning the US, Canada, England, Australia, New Zealand, and Japan.
OilCommand Platform
Expanded revenue by 10% after driving strategy and product management to maximize growth and profitability.
Digital Innovation in Learning
Oversaw the design and development of customer-centric learning experiences for 30+ teams. Managed the delivery of a CRM from concept to launch for student enrollment with a $15.7 million value in revenue.
Education
Master's Degree in Leadership and Administration
Boston College - Chestnut Hill, MA, USA
Bachelor's Degree in Corporate Systems
Boston College - Chestnut Hill, MA, USA
Certifications
Professional Scrum Product Owner I (PSPO I)
Scrum.org
Enterprise Agile Coaching
ICAgile
Certified SAFe Agilist
Scaled Agile, Inc.
Skills
Tools
Jira, Zoom
Paradigms
Agile Product Management, Scrum
Other
Technology, Leadership, Professional Scrum Product Owner (PSPO), PSM-1, Product Strategy, Agile Product Delivery, Agile Delivery, Team Leadership, Cross-functional Team Leadership, Cross-functional Collaboration, Market Research & Analysis, Product Coach, Strategy Consulting, Product Management, Product Discovery, User Experience (UX), Executive Coaching, Business to Business (B2B), Financing, Consumer Lending, Consumer Loans, Loans & Lending, Vendor Selection, Google, Microsoft, Scrum Product Owner, Product Management Coaching, Backlog Management, Feature Prioritization, Product Roadmaps, Project Management
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