Geo Jolly, Product Manager in Barcelona, Spain
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Geo Jolly

Verified Expert  in Product Management

Bio

Geo has more than five years of experience in building products by leveraging machine learning and AI. In the past four years, he has worked with two unicorn companies in Europe, Revolut and Glovo, where he used his experience in scaling teams and products. His technical expertise and knowledge in ML and AI have helped build impactful products that reached more than 16 million customers. In addition to being a product manager, Geo works with product and ML communities as a mentor and speaker.

Project Highlights

Biometric Authentication
Designed and led GTM of biometric authentication product utilizing device, network, and user behavior signals; achieved 1+ million transaction in less than six months and a 95% increase in revenue.
Customer Screening | Revolut
Reduced 70% in costs by building the regulatory compliance onboarding and ongoing customer screening for Revolut.
Conversational Artificial Intelligence for Guest Experience
Built the first conversational AI platform for Amadeus.

Expertise

  • Artificial Intelligence (AI)
  • Business Processes
  • Data Science
  • Databases
  • Jira
  • Machine Learning
  • Python
  • Roadmaps

Work Experience

Lead Product Manager AI

2022 - PRESENT
Veriff
  • Led a dynamic cross-functional team to implement an AI biometric strategy. Conducted user research, use case prioritization, and fidelity prototyping for validation and ongoing customer feedback on improved biometric capture and performance improvements.
  • Collaborated closely with data scientists and engineers to define product requirements, ensuring seamless integration of six new ML models in the past year, leading to a 14% increase in automation rate and a 4% decrease in fraud rate.
  • Designed and led GTM of biometric authentication product utilizing device, network, and user behavior signals; achieved 1+ million transactions in less than six months and a 95% increase in revenue.

Product Manager

2021 - 2022
Glovo
  • Scaled the platform to have an 84% increase in the number of ML models in the platform in six months. Reduced time to data with feature store. Reduced time to model with the declarative ML platform.
  • Built a model analytics platform for data and concept drift monitoring, leading to a 116 % increase in the NPS score of the platform.
  • Led a roadmap to redesign the entire platform and scaled the product from one to three teams.

Product Manager

2019 - 2021
Revolut
  • Built an in-house screening product from scratch, including ideation, requirement gathering, design, and delivery of the product.
  • Scaled the team working on the in-house screening product from one to four data engineers and three natural language processing (NLP) engineers. It is estimated that the function's cost savings were 71.75% in three years.
  • Built the automation engine to reduce the human workload in the loop process, automatically decrease around 20% of the tickets in the backlog, and replace agents.
  • Scaled the operations, including banking licences, audits, and regulatory compliance, to support the company's growth from three to 16 million customers.

Data Science Engineer

2018 - 2019
Amadeus
  • Scoped, gathered requirements, and launched the first NLP chatbot for a hotel business intelligence (BI) research and development (R&D) department.
  • Designed, built, and maintained a hotel BI reporting pipeline to handle 3,000 transactions per second on average.
  • Reduced 40% of the backlog for customer-facing incident tickets and long-term issues in two months.

Blogger and Digital Marketer | Freelance

2011 - 2016
Self-employed
  • Set up more than ten WordPress client portfolios and improved their page rank, search engine optimization (SEO), and Alexa ranking.
  • Ran nearly 26 workshops in affiliate marketing, Google AdSense, and digital marketing.
  • Consulted for Java web services to develop web services using the Spring framework.

Project History

Biometric Authentication

https://www.veriff.com/product/biometric-authentication

Designed and led GTM of biometric authentication product utilizing device, network, and user behavior signals; achieved 1+ million transaction in less than six months and a 95% increase in revenue.

Veriff's Biometric Authentication solution uses AI and facial biometric analysis to swiftly and securely authenticate users, granting instant access to products and services. This fast and fully automated process can be integrated into any stage of the user journey, such as account access, high-risk activities, or account recovery.

Biometric Age Estimation

https://www.veriff.com/product/age-estimation

Contributed to two million age estimations done by using a single selfie image captured using a mobile and web SDK.

Veriff's Age Estimation solution uses facial biometric analysis to estimate a user's age without requiring the user to provide an identity document. This low-friction solution will enable you to convert more users faster.

Customer Screening | Revolut

Reduced 70% in costs by building the regulatory compliance onboarding and ongoing customer screening for Revolut.

I worked on everything from ideation, requirement gathering, design, and product delivery. Also, I scaled the team from one to four data engineers and three NLP engineers. It is estimated that the function's cost savings were 71.75% in three years.

Conversational Artificial Intelligence for Guest Experience

Built the first conversational AI platform for Amadeus.

I scoped the conversational AI platform of Amadeus, collaborated with clients in understanding the requirements, built a scalable platform, and rolled it out to the client for initial feedback. Its CSAT score is 3.8.

Building the Vision of MLOps Platform

Rolled out a Glovo declarative platform, reducing a machine learning (ML) model development time from 45 days to a week.

I worked with internal stakeholders to understand the current pain points. After developing a solid understanding of issues, I changed the strategy of the product and re-designed the platform, increasing the number of models in the company to 44.

Education

2017 - 2018

Master's Degree in Computer Science

École Centrale - Paris, France

2016 - 2017

Master's Degree in Computer Science

Université Libre de Bruxelles - Brussels, Belgium

2011 - 2015

Bachelor's Degree in Computer Science

Cochin University of Science and Technology - Kochi, India

Certifications

JUNE 2021 - PRESENT

ICA Advanced Certificate in Managing Sanctions Risk

International Compliance Association (ICA)

Skills

Tools

Jira, Slack, Figma

Paradigms

Agile Project Management, Agile Product Management, Requirements Analysis, User Testing, Rapid Prototyping, Scrum

Industry Expertise

Consumer Products, Logistics, Digital Banking, Marketplaces

Platforms

Red Hat OpenShift, Google Cloud Platform (GCP), ProductPlan

Other

Artificial Intelligence (AI), Data Science, Stakeholder Management, Cross-functional Collaboration, Technical Writing, Product Roadmaps, Product Discovery, Minimum Viable Product (MVP), Feature Backlog Prioritization, Documentation, Requirements & Specifications, Pitch Presentations, Technical Requirements, Machine Learning, Databases, Business Processes, Data Mining, Business Intelligence (BI), Computer, Python, Product Management, Chatbots, SEO Tools, Roadmaps, Proof of Concept (POC), Big Data, Data Analytics, A/B Testing, Two-sided Marketplaces, User Experience (UX), Web Applications, Business Strategy, Fintech, New Product Development, User Feedback, Qualitative Research, User Interface (UI), Product Strategy Consultant, Wireframing, Quantitative User Research, Front-end, Back-end, Development, Objectives & Key Results (OKRs), Product Development, Project Management, Discovery Workshops, Solution Architecture, eCommerce, Technical Consulting, Consulting, Relational Databases, APIs, User Validation Testing, Lean Product Manager, Mentorship & Coaching, Product Strategy, New Products & Services, Feasibility Studies, Go-to-market Strategy, Pitch Decks, Software Development, Feature Roadmaps, Data-driven Dashboards, Backlog Management, SaaS, Business Cases, B2B, Product Requirements Documentation (PRD), Project Timelines, Requirements, User Requirements, Software, Monitoring, Project Planning, Technical Product Management, Distributed Team Management, Performance Analysis, Market Research & Analysis, Product Planning, API Integration, Project Scoping, Digital Product Management, Sprint Planning, Artificial Intelligence Product Manager, Monetization Models, MySQL, Miro, Data-driven Decision-making, System Design, Java 8, C, C++, Python API, Regulatory Compliance, Lean Startups, Management, Compliance, Infrastructure, Machine Learning Operations (MLOps), Scala, Apache Kafka, Apache Spark, Chatbot Conversation Design, Agile Data Science, Search Engine Optimization (SEO), Management Consulting, Business Models, Startups, Business Planning, Early-stage Startups, Business Plan Consulting, Revenue Strategy, Web, Social Media, Startup Funding, Market Fit, Market Strategy and Research Product Manager, Cross-functional Team Leadership, Amazon Web Services (AWS), Website Performance, Card Payments, Product Design, Quality Assurance (QA), React, Budgeting, Coaching, Product Growth, Mobile App Development, Mobile Applications, Computer Vision

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