Hamilton Le
Verified Expert in Product Management
Product Manager
Hong Kong, Hong Kong
Toptal member since April 9, 2021
Hamilton is a US-born technical product leader with deep Asia experience. Career highlights include launching products for Fortune 500 companies, building a Martech startup to acquisition, and managing remote teams worldwide for the past 10+ years. He built and managed a marketing automation platform used by leading brands such as Adidas, Redbull, and Hilton, which was later acquired. Hamilton enjoys two-sided marketplaces, product operations, UX design, and user acquisition.
Project Highlights
Expertise
- Agile
- Data Analysis
- Product Design
- Product Management
- Product Marketing
- Remote Team Leadership
- Stakeholder Management
- User Interviews
Work Experience
Vice President, Product
Lynk
- Led digital transformation of company from a service-oriented, traditional approach to working with clients to a product-first, SaaS, customer success methodology.
- Oversaw five product managers and two product operations managers across a portfolio of 10+ products serving 200+ enterprise customers.
- Managed a cross-departmental team to launch our latest platform offering to our clients, which now enables a multitude of use cases which our previous offering did not.
- Built the current internal learning tool for staff to self-onboard and stay updated with the latest product changes and company news.
Senior Product Manager
Prenetics
- Product owned five digital health products across Hong Kong, Singapore, Malaysia, and Thailand for our client (a world leading insurance provider).
- Oversaw design, product, and engineering teams to launch a new DNA product in Vietnam.
- Led a product team of designers, project managers and marketers to continually deliver customer value.
China GM & APAC Head of Customer Success
Launchpilots
- Managed the expansion to ten new markets and consequently grew our user base by 8x.
- Managed the sales team and CRM processes to win pitches from 100+ brands and deliver services with 30% repeat contracts within 12 months.
- Initiated and grew the industry newsletter to 2,300+ senior marketing professionals, with 32% average open rates, increasing inbound leads by 10x YoY.
- Utilized customer interviews to optimize the platform UX and product features which increased customer logins by 3x and decreased manual account delivery by 70%.
Project History
DNA Health Product in Vietnam
Led a team to develop our DNA product in a brand new, untapped market.
SaaS Marketing Platform
Led the product development of a successful platform from three beta users to 100+ leading brands around the world.
Skills
Tools
Slack, Zoom, Trello, Jira
Platforms
Mixpanel
Paradigms
Agile
Other
Stakeholder Management, Web Product Management, Team Management, Remote Team Leadership, Product Management, Ruby on Rails (RoR), Leadership, Coaching, User Interviews, Sales, Marketing, Data Analysis, B2B Product Management, Product Marketing, Customer Success, Product Design, B2B Lead Generation, Project Management, React, Angular, Node.js, Amazon Web Services (AWS)
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