Ilya Shapoval

Created a company-wide framework for business analysts and product owners. Educated sales and pre-sales teams on business analysis expertise and its value for customers. Trained hiring and talent managers on the nuances of hiring and retaining business analysts and product owners in the outsourcing company. Standardized business analysts' and product owners' ways of working by introducing documentation and presentation frameworks.

The company had a demand for growing its own IT department but lacked business analysis expertise and was refusing to hire from the market due to the industry specifics and strict time limits. I consulted the company on how to structure the department, prepared training materials, and interviewed internal candidates, who were then selected for the four-week training course.

A security systems integrator had an issue selling one of its secondary products. I suggested and implemented a set of actions that helped to turn the situation. Created a questionnaire for sales, customers, and partners and interviewed 20 different stakeholders. Conducted a workshop with senior management to figure out the desired strategy for the product. Based on the gathered information, I suggested several options for the value proposition. Together with the professional illustrator, I created a pitch deck now used by sales.