Jessica Heilman

Based on production needs, I sourced optimal-sized tanks with necessary heating and cooling capabilities, mixing and homogenizing equipment that would work well across various viscosities. I also worked on a pump for transferring to the filling line.

In addition, this project involved working closely with the production team to perform scale-up tests for each product. All tests were successful, and the brand increased productivity due to the larger batch sizes.

A client had six products recently developed by a contract manufacturer. The 1st batches produced had all failed quality control testing. Four products had severe issues relating to emulsion instability and separation; the remaining two had sensory issues as they felt tacky on the skin.

I quickly gathered relevant information from the manufacturer and reformulated all of the products to meet the client's standards. I then went to the facility and supervised the products' scale-up. The batches passed quality control, and the client was able to launch on time.

A large multinational corporation holds a global formulation conference every year, with submissions coming from countries across North America, South America, Europe, and Asia. In order to submit a product, candidates must present the product concept in a virtual conference.

In 2019, I submitted a novel product that functioned as an anhydrous makeup remover that emulsified and rinsed off the skin as water was applied. That product was given an honorable mention for the most innovative product that year. In 2020, my submission of a 100% natural lip conditioner won the award for best natural product. This formulation was developed to provide multi-faceted moisture to the lips while keeping the elegant feel of silicone-based lip conditioners using only natural ingredients.