
João Paulo Brito da Silva
Verified Expert in Product Management
Product Manager
Curitiba - State of Paraná, Brazil
Toptal member since March 24, 2021
With over 12 years of experience in IT, João is a seasoned and dynamic leader who excels in managing technical teams and delivering profitable products. His expertise spans multiple industries, from healthcare to oil and gas, human resources to finance, and nonprofit organizations. João's creativity, drive, and proactiveness have resulted in a proven track record of successful projects, making him a valuable asset to any organization.
Project Highlights
Expertise
- B2B Product Management
- Change Management
- Cloud
- Customer Support
- IT Infrastructure
- Problem Management
- Product Owner
- Scrum
Work Experience
API and Data Technical Product Manager
Commonwealth Financial Network
- Managed 75 data integrations through APIs, resulting in a more efficient and cost-effective architecture.
- Completed nine projects, achieving significant process improvements and saving $1.9 million in vendor contracts.
- Built a new dedicated development team and introduced Mulesoft C4E processes that enabled technical knowledge growth through other non-technical teams, fomenting digital transformation.
- Utilized technologies including MuleSoft, Kafka, Azure, SFTP, Microsoft Dynamics, Salesforce, and Snowflake to drive successful integrations.
- Transformed point-to-point integrations into reusable assets, leveraging a connected architecture.
- Led the migration of a legacy case manager system to Salesforce Service Cloud, coordinating architecture design and environment setup. Integrated MuleSoft and Databricks using Salesforce Bulk APIs, event-driven streaming, and Platform Events.
Product Manager
Freelance Clients
- Spearheaded the DX360 portal at Sennecadx.com, which enabled end-to-end healthcare test management and generated $100 million in revenue over two years.
- Facilitated adoption by 300,000 patients and large corporations like Amazon, Netflix, and Salesforce.
- Led a project to develop a new ChatGPT plugin that can write agile stories and epics using only a video transcript or input text.
- Collaborated with cross-functional teams, including engineering, design, and sales, to prioritize and manage the development of new features and improvements to the existing web portal. Created over 25 new products and launched within two years.
Product Owner
The Jewish Federations of North America, Inc.
- Led the complete redesign of two websites for different nonprofit organizations in the US, going from the discovery to the site go-live in four months.
- Drove the discovery with clients and designed UX/UI wireframes based on user feedback using Figma. A total of 75 pages were completely redesigned.
- Defined SEO strategies and configured KPIs using Google Analytics for both websites.
- Managed a 3rd-party implementation team and got websites delivered 45 days after the final design was delivered.
HR Web Application Product Owner | Project Manager
Repoze
- Led product discovery process to define platform MVP scope and presented a 6-month roadmap plan, prioritizing features and planning the work of designers, developers, and QA analysts.
- Drove MVP delivery of Repoze's Alpha version (www.repoze.us). MVP was delivered after four months, as planned. Release one was delivered in three months and represented the Alpha production version of Repoze available for customers.
- Managed a team of eight analysts from seven countries using standard agile best practices and secured the project delivery timeline.
- Interfaced with clients and coordinated weekly customer sessions to make sure software implementation was according to plan. Shifted priorities and redesigned sprint roadmap based on client requirements without delays to final project delivery.
Agile Product Owner
ExxonMobil
- Cooperated with directors and translated customer needs to define and drive product features, requirements, and roadmaps.
- Concerted the design and development of MuleSoft API-based software to improve site reliability through standard configuration enforcement that reduced overall infrastructure-related incidents by 65%.
- Coordinated a regional work transition from Brazil to Argentina, which included training, hiring, mentoring, and developing a new Agile train.
- Developed strong expertise in cloud architecture and design of system migrations, change management, and communication with stakeholders.
- Drove product growth and compliance improvements using ITSM and CMDB asset management tools, including discovery processes, data analysis, and data quality improvement projects.
- Leveraged Big Bounty predominantly to bolster IT infrastructure, driving product growth and enhancing compliance through strategic ITSM and CMDB initiatives.
Technical Project Manager
ExxonMobil
- Designed solutions for large projects demanding infrastructure with a focus on high availability working with different platforms: VMware, Dell hyper-converged solutions, vRealize Suite, Windows, NetApp, Symmetrix, Cisco, and Juniper.
- Coordinated site migration projects in Norway, Colombia, Italy, and Canada.
- Provided technical guidance to a 22-person team working in two different locations—Kuala Lumpur and Curitiba.
- Designed the infrastructure automation using modern DevOps tools like Ansible, Puppet, ServiceNow, and Scorch.
- Influenced application modernization through impactful presentations using high-level use-case diagrams and driven cloud adoption growth globally.
- Coordinated disaster recovery tests to validate high-availability and recovery plans for the top 10 critical apps across all ExxonMobil corporations. That involved planning and coordinating execution with infrastructure and cloud teams.
Infrastructure Operations Analyst
ExxonMobil
- Provided operations support to over 20,000 servers—physical (DELL, HP) and virtual (VMWare, Hyper-V)—across the globe.
- Implemented a full datacenter relocation consisting of around 400 servers, around 350TB NetApp, and Symmetrix Storage and Network (Cisco and Juniper).
- Created scripts to increase data usage efficiency and automated server patching using SCCM and PowerShell—reducing storage footprint and manual activities.
- Provided customer support through BMC Remedy and ITSM tools across several Canada, Europe, and Asia sites. Gained extensive experience analyzing user request data to create trends and design proactive processes.
VBA Developer Analyst
ExxonMobil
- Developed a scorecard solution to evaluate operations analysts' performance through data analysis of incidents and changes executed through a BMC Remedy ticketing system. The solution was built using VBA and Access to output files to Excel.
- Designed SQL queries for VBA connection through ODBC to improve overall systems' performance.
- Designed and implemented a C# app to replace a VBA-based solution responsible for managing company personnel access and permissions.
Technical Support and Developer
Positivo Informatica
- Provided end-user support to client/server operating systems and hardware.
- Developed a user web portal using JavaScript and PHP; over 1,000 customers use this tool to perform regular educational activities.
- Coordinated lab upgrades and vendor equipment operations.
Project History
Repoze Web App
http://www.repoze.usLed the discovery, design, and implementation of a B2C web application that supports hiring solutions using edge concepts like anonymity and humility assessments.
As a product manager, I led the project implementation since its discovery phase, going through backlog grooming, prioritization, roadmap definition, and day-to-day agile ceremonies with the dev team, composed of eight analysts spread across seven different countries.
Site Divestment
Coordinated the transition of infrastructure IT environment to buyer, developed migration processes, and led change management; executed this project in Norway, Canada, Colombia, and Itay
Norway and Italy divestments also required data migrations from other hub sites which implies creating strategies in compliance with data privacy regulations from each country.
Technologies and numbers:
• 600+ servers (Windows and Linux; Dell and HP)
• 450+TB of data (Netapp and Symmetrix)
• Network devices (Juniper and Cisco)
• Cloud (IBM and Azure)
• Around 5,000 affected users
SennecaDX COVID-19 Portal
http://www.sennecadx.comLed the discovery, design, and implementation of a COVID-19 vaccine portal for the healthcare industry.
StopLyte
https://stoplyte.comDelivered Stoplyte, a real estate platform connecting buyers and sellers seamlessly. Built and launched in just 30 days, providing a smooth, efficient, and user-friendly experience for the market.
In just 30 days, we built and launched a seamless web-based solution that empowers homeowners to indicate their selling intent (red: not for sale, yellow: might sell, and green: ready to sell) while buyers can explore hidden opportunities beyond traditional listings.
MY ROLE AND IMPACT
• Led the end-to-end development, from scoping requirements to final deployment.
• Worked closely with stakeholders to refine the product vision and prioritize key features.
• Ensured an intuitive UX/UI for a frictionless user experience.
• Coordinated the development team to deliver within a tight deadline without compromising quality.
• Implemented a scalable architecture to support future growth and expansion.
Songchain
http://songchain.ioDirected the creation and launch of a royalty shares platform tailored for the music industry.
Fixy | Task Manager
Spearheaded the development of a project management tool aimed at optimizing task and team management.
BetchaBets
http://betchabets.comChampioned the design and delivery of a friendly betting application for the gambling industry.
Toptick
http://toptick.comManaged the development and launch of a real estate transactions and bidding platform.
SMART | IT Configuration Enforcement
Coordinated the design and development of MuleSoft API-based software to improve site reliability through standard configuration enforcement that reduced overall infrastructure-related incidents by 65%.
Tools and technologies used: Puppet, vRA (VMWare), MuleSoft, SQL Server
Server Build Automation
Served as the project's technical lead in the automation and standardization of the Windows Server build process's automation and standardization, reducing the build time from one day to 30 minutes.
Peodia
Delivered Peodia, a media platform enabling brands to host virtual press conferences. Built and launched in just 15 days, creating an innovative way for companies to engage audiences and amplify their message online.
MY ROLE AND IMPACT
• Led the project from concept to execution, ensuring a rapid and smooth development cycle.
• Collaborated with stakeholders to define the platform’s core functionalities and user experience.
• Implemented a scalable web architecture to support high-traffic live events.
• Focused on clean UX/UI design, making it easy for brands to set up and host virtual events.
• Managed the development team to deliver a high-impact product on a tight deadline.
Education
Bachelor's Degree in Computer Engineering
Positivo University - Paraná, Brazil
Certifications
Certified Agile Leadership (CAL)
Scaled Agile
Skills
Tools
VMware, TFS, Ansible, Puppet, Jira, Confluence, UX Tools, Google Analytics, Asana, Microsoft Access
Paradigms
Agile, Scrum, DevOps, Change Management, B2C, Agile Project Management, Data Product Management, Requirements Analysis, HIPAA Compliance
Platforms
Windows Server, Azure, Azure IaaS, MuleSoft, Blockchain
Industry Expertise
Healthcare
Other
Product Roadmaps, Product Owner, Windows, IT Infrastructure, Servers, Product Support, Customer Support, Product Ownership, Backlog Management, Infrastructure, Build Processes, Problem Management, User Stories, Technical Business Analysis, API Integration, Resource Planning and Analysis, IT, Agile Leadership, B2B Product Management, Windows PowerShell, Cloud, Storage, Networks, Automation, Project Coordination, Business Analysis, Cloud Infrastructure, Architecture, Web & Mobile Applications, Microsoft SQL Server, IT Project Management, IT Projects, Product Discovery, Backlog Grooming, Feature Backlog Prioritization, Jira Administration, Human Resources (HR), Market Fit, Market Strategy and Research Product Manager, Product Research, User Interviews, Product Management, Feature Roadmaps, Feature Prioritization, Story Mapping, Discovery, Product Enhancement, Project Delivery, Team Leadership, Web App Development, User Experience (UX), Project Management, Project Planning, Consulting, UX Design, SEO Tools, Data Products, Data Analysis, APIs, UX Research, Analytics, Configuration Management Databases (CMDB), ServiceNow, ITSM, Discovery Workshops, Minimum Viable Product (MVP), Social Media, Market Research, Certified Scrum Product Owner (CSPO), Visual Basic for Applications (VBA), Excel VBA, ODBC, BMC Remedy, Data Reporting, Data Analytics, Documentation, Technical Writing, Web Applications, Technical Project Management, Scrum Master, Project Timelines, Artificial Intelligence (AI), Big Bounty, Healthcare IT, Music Product Manager, Non-fungible Tokens (NFT), Productivity, Task Management, Gambling, Web3, Product Launch, Real Estate Management, Commercial Real Estate Finance (CREF), Mobile, Web Platforms, Business Processes, Internal Communications, Training, Salesforce Sales Cloud, Salesforce API
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