John Tucker
Verified Expert in Product Management
Product Manager
Boston, United States
Toptal member since November 11, 2022
John is a product manager who worked in technology and design consulting, built a large consumer startup from the ground up, and ran his own software business. He's constantly working to level up his product management, design, and engineering skills so he can be part of teams that build world-class software.
Project Highlights
Expertise
- Agile
- CRM Design
- Customer Insights
- Head of Product
- Product Management
- Product Vision
- UX Design
- User Research
Work Experience
Founder | CEO
Concierge
- Partnered with eCommerce customers to grow a new top revenue channel using text messaging to market new products to consumers.
- Created the product vision, feature roadmap, and highly scalable architecture in partnership with engineering team members.
- Developed the go-to-market strategy and implemented marketing tactics in partnership with marketing team members.
Founding Product Manager
Causal
- Built a demo version of the product to support the sales process.
- Developed the content marketing strategy and wrote technical articles.
- Assisted the CEO in building the sales pipeline, defining the ideal customer, and reaching out to prospective leads.
Head of Product
Spritz Finance
- Worked with a cross-functional team to define and build the MVP of a bill payment app that helped crypto users convert their various tokens to fiat currency (e.g. USD).
- Collaborated with the founder/CEO and engineering leads to develop the product roadmap.
- Partnered with the head of marketing and CEO to develop a growth strategy.
Co-founder
Trunk Club
- Built the company through the sale to Nordstrom (JWN).
- Co-led the technology team to develop consumer-facing apps (web and mobile) and internal applications such as CRM and inventory management.
- Hired and managed team members across multiple functions, such as engineering, design, product, customer service, and analytics.
Project Lead
IDEO
- Developed product and service strategies for Fortune 500 companies.
- Delivered customer-centric product visions through ethnographic user research.
- Trained clients on IDEO's design methodologies, such as user research and prototyping.
Project Manager
Sapient
- Managed system integration programs for Fortune 500 clients.
- Ran a 30-person quality assurance team across geographies, ensuring timely and high-quality software releases.
- Developed intranet and internal tools for knowledge sharing.
Project History
Bill Payment App for Crypto Users
https://spritz.financeActed as the interim head of product for a seed-stage startup and partnered with the founder, engineers, designers, and marketing team members to ship early MVP versions of a bill-pay product.
SMS Automation Platform for Marketing Managers
http://www.conciergeteam.coDeveloped a scalable software platform to make text message marketing easy for marketing managers.
High-end Online Clothing Service
Partnered with PMs, engineers, and designers to ship mobile and web applications that enabled consumers to collaborate with personal stylists and build their wardrobes.
Education
Bachelor's Degree in Economics
Bates College - Lewiston, ME, USA
Skills
Tools
Trello, GitHub, Figma, Google Analytics, Customer.io, Jira
Industry Expertise
Consumer Products
Paradigms
Agile, Scrum, Agile Product Management
Platforms
Mixpanel
Other
User Research, New Products, Design Workshops, CRM Design, SMS Marketing, Head of Product, Product Vision, eCommerce, Customer Service, Customer Insights, Customer Experience, Product Management, Product Roadmaps, Business to Consumer (B2C), Direct to Consumer (D2C), Subscriptions, Roadmaps, Chief Product Officer (CPO), Team Management, Startups, App Development, Product Planning, Digital Product Management, Ideation, Conceptualization, eCommerce UX, Feature Backlog Prioritization, Software Development Management, Feature Roadmaps, Project Estimation, Ruby, Amazon Web Services (AWS), UX Design, Email Marketing, Customer Journeys, Customer Interviews, SaaS Product Management, SaaS, QA Testing, Minimum Viable Product (MVP), Product Owner, Product Ownership, Business to Business (B2B), B2B Product Management, Enterprise SaaS, Technical Product Management, Product Leadership, Mobile, Business Strategy, Interim CPO, Data Analysis, User Stories, React, Project Management, Strategy, Consulting, Customer Research, Analytics, Sales, Marketing, Web Design, Quality Control (QC), Customer Experience Management, Product Strategy, iOS
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
Share your needs
Choose your talent
Start your risk-free talent trial
Top talent is in high demand.
Start hiring