Jonathan Yeap, Product Manager in Singapore, Singapore
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Jonathan Yeap

Verified Expert  in Product Management

Bio

Jonathan is a director of product and former engineering manager with international product experience across APAC, NA, EU, and LATAM markets. He is currently seeking new opportunities to contribute to products with impactful missions and high-performing teams.

Project Highlights

Connect
Led a team of eight as a startup founder to build the future of hiring. I was responsible for fundraising, product, marketing, sales, hiring, and HR.
Ecobee Switch+
Let the design and development of the Ecobee Switch+, the world's first smart light switch with built-in Amazon Alexa that brought in $10 million in revenue.
Content Management System For Restaurant Owners
Led a team to build a new content management system from scratch that was launched in six months. The system is now used in over 15+ countries by more than 50,000 monthly active users by restaurant owners worldwide.

Expertise

  • Agile
  • App Product Management
  • Product Management
  • Product Roadmaps
  • Team Leadership
  • Teamwork
  • Technical Product Management
  • User Research

Work Experience

Director, Product Management

2021 - PRESENT
Metmap
  • Worked as director of product at a B2B KYC identity and financial data platform for emerging markets (LATAM and APAC); $70+ million Series B backed by Tiger Global, leading the platform (SDK, API, merchant portal) and financial data squads.
  • Managed a team of five product managers, a designer, and two product ops, setting product strategy and launching: financial data product suite, identity app store, fraud checks, user analytics and insights, user account management, and more.
  • Increased merchant engagement by 38%, grew # of new integrations by 35%, which resulted in $2.2+ million in revenue.

Group Product Manager

2019 - 2021
Delivery Hero
  • Led the platform of the vendor portal into modules: menu management, opening times, orders, and business insights.
  • Rolled out across 19+ countries, impacting 50,000+ restaurants and 400+ agents, improving vendor NPS and portal engagement while decreasing complaint resolution time.
  • Launched strategic improvements in the order acceptance product, reducing the number of order cancellation reasons and decreasing the average order prep time across key countries.

Product Lead

2017 - 2019
ecobee
  • Led the development of the company's second product line, smart lighting. Successfully launched the product to all major electronic stores, which brought in $10 million in revenue.
  • Led the software development: web, mobile, firmware, and server squads. As well as go-to-market: certification, partnership, manufacturing, and eCommerce.
  • Defined requirements and product roadmap, leveraged user research to drive decisions, and defined go-to-market strategies in a challenging and complex hardware/software/retail space.

Project History

Connect

Led a team of eight as a startup founder to build the future of hiring. I was responsible for fundraising, product, marketing, sales, hiring, and HR.

Connect is a social-based hiring startup in Singapore that allows job seekers and hiring managers to connect and chat directly. Employers are automatically matched with relevant candidates, and they make the first move to start the conversation. Many successful job opportunities and conversations were started at Connect.

Ecobee Switch+

https://www.cnet.com/reviews/ecobee-switch-plus-review/

Let the design and development of the Ecobee Switch+, the world's first smart light switch with built-in Amazon Alexa that brought in $10 million in revenue.

Ecobee is a leader in the North American smart home consumer electronics space. Innovating across multiple verticals such as heating, lighting, sensors, and security. These devices form an open and smart ecosystem that is compatible with the major partners.

Content Management System For Restaurant Owners

https://www.foodpanda.com/

Led a team to build a new content management system from scratch that was launched in six months. The system is now used in over 15+ countries by more than 50,000 monthly active users by restaurant owners worldwide.

Restaurant owners use this product on a weekly basis to manage their business operations, including their menu, scheduling, analytics, and more.

The system included a second component that internal team members used to view and review submitted changes before they were published.

Education

2007 - 2012

Bachelor of Applied Science Degree in Computer Engineering

University of Waterloo - Waterloo, Canada

Skills

Tools

Jira, Confluence, Slack, Zoom

Paradigms

Agile, Agile Product Management, Scrum, B2C, Waterfall Development

Industry Expertise

Consumer Products, Financial Services

Platforms

AWS IoT, Google Ads

Other

Teamwork, Team Leadership, Product Management, Agile Sprints, Market Research, Technical Product Management, Software Development, Mobile App Development, User Experience (UX), Mobile Apps, New Product Development, Minimum Viable Product (MVP), Go-to-market Plans, Software Engineering, Programming, Data Product Manager, Mobile, APIs, Hardware, Product Roadmaps, Feature Prioritization, User Research, Objectives & Key Results (OKRs), Software, Analytics, Stakeholder Management, App Product Management, Startups, Product Strategy, Internet of Things (IoT), Content Management Systems (CMS), Communication, CRM Systems, Data-driven Decision-making, Presentations, SaaS Product Management, Fintech, Data Science Product Manager, Data Analysis, Data Analytics, Product Owner, Product Design, Project Management, UI Design, User Interface (UI), User Requirements, UX Design, Finance, Digital Product Management, Digital Marketing, Impact Assessment, Requirements, User Journeys, Agile Leadership, AI Product Management, Artificial Intelligence (AI), Product Launch, eCommerce, Manufacturing Product Manager, Partnerships, Data Science, Machine Vision, Machine Learning, Competitive Intelligence, Customer Support, Web Product Management, Product Development, Manufacturing, Retail & Wholesale, Notion, Google Meet, Startup Funding, Marketing, Sales, Hiring, iOS, Android, Web, Pair Programming, Technical Consulting, Dashboards, SaaS, Product Discovery, Data Visualization, Product Leadership, International Expansion, Competitive Strategy, Director of Product, Strategy, Fintech Consultant, OpenAI GPT-4 API, Generative Pre-trained Transformers (GPT)

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