Jordan Kimball
Verified Expert in Product Management
Product Manager
Bellingham, United States
Toptal member since February 5, 2021
Jordan is a product manager with nine years of experience in technology, focusing on delivering great software to businesses and consumers. He loves to solve complex business problems with technological solutions. Jordan is self-driven and passionate about creating new software products and solutions at the crossroads of business, technology, and design.
Project Highlights
Expertise
- Agile Project Management
- Azure DevOps
- Backlog Grooming
- Feature Prioritization
- Product Management
- Project Management
- SQL
- Software Implementation
Work Experience
Technical Product Manager - Healthcare
Freelance
- Worked and collaborated with cross-functional teams (design, engineering, marketing) to bring a woman's healthcare mobile app from alpha to soft launch and readiness for public release.
- Oversaw over 50 moderated user interviews to get product feedback which improved services across the app and operations.
- Led the care team and listened to their feedback about using the web app, which was used to support the user base.
Product Manager
ParityFactory
- Co-developed the product roadmap as a member of the senior leadership team.
- Created, led, and trained the consulting team to manage implementation projects from post-sale to completion.
- Discovered, scoped, and directed new features to improve the software based on client feedback and user interviews.
- Prioritized the product backlog with detailed user stories.
- Served as the Parity subject matter expert for designing API integrations with ERP systems, including NetSuite, QuickBooks, Intacct, Navision, and Dynamics 365.
Technical Business Analyst
The Hanover Insurance Group
- Graduated from the rotational IT Leadership program while working directly with senior leadership on strategic IT initiatives.
- Fixed security gaps by performing market analysis to identify a new registrar provider for the company while saving $45,000 over three years.
- Led the desktop deployment team in creating a virtual desktop deployment tool (VMware) to use in live production for temporary and remote workers.
PHP Developer and SEO Specialist
Gordon Multimedia
- Managed requirements from 40 clients and strategized website enhancements to engage customers.
- Saved 150+ internal organizational hours by implementing internal project management software in Trello.
- Leveraged SEO tactics to increase clients' local online presence, thereby attracting more business.
Desktop Support Analyst Intern
Barings
- Inspired colleagues to work as a team by employing leadership tactics.
- Improved a Windows refresh project by creating documentation for rollout procedures.
- Upgraded hardware and software for 500+ business partners representing HR, compliance, IT, and investors.
Project History
Quality Module for ParityFactory
Led the design, development, and deployment of the Quality Module for ParityFactory, which attracted over 60% of existing clients to purchase and implement this in their facilities.
Pallet Allocation on ParityFactory Mobile
Led the design, development, and implementation of a new feature for ParityFactory, allowing mobile handheld users on the floor to allocate specific pallets for shipments.
This feature allowed for a double scan to happen, so that mobile users could first reserve the pallets to be loaded (during staging), and then run a second approval scan when it was loaded to the truck. After implementation, the customer saved around $25,000 to $50,000 per month in shipping fees and improved their image with clients.
Redesigned Website for The Littlest Spa
Redesigned the website for a local spa, which attracted 200% more visits in the first month.
Education
Bachelor's Degree in Computer Science
Framingham State University - Framingham, MA, USA
Skills
Tools
Asana, Slack, Trello, Confluence, Jira, Google Analytics, Figma
Paradigms
Agile Project Management, Requirements Analysis, Agile, Azure DevOps, User Testing, Agile Product Management, Scrum, HIPAA Compliance
Platforms
Enterprise Resource Planning (ERP)
Industry Expertise
Healthcare, Health & Wellness, Psychology & Mental Health
Other
Critical Thinking, Product Management, Product Owner, Project Management, Software Implementation, Customer Support, Product Roadmaps, IT Business Analysis, Leadership, Software Project Management, Inventory Management, Microsoft Excel, Project Planning, Project Timelines, Requirements & Specifications, Requirements, User Requirements, Cross-functional Collaboration, Web & Mobile Applications, Time Management, User Feedback, Technical Project Management, User Interviews, Backlog Management, Continuous Improvement, Project Management & Work Tracking Tools, Digital Transformation, Technical Documentation, User Experience (UX), Project Scoping, Account Management, SQL, Business Consulting, Backlog Grooming, Feature Prioritization, IT Infrastructure, IT Systems Architecture, Business Analysis, Networking, ITSM, Roadmaps, Storage, Virtualization, Web Project Management, Local SEO, Website CMS, IT Administration, Software & Hardware Maintenance, Agile Deployment, APIs, Startups, Product Analytics, Product Vision, Stakeholder Management, Web Applications, Dashboards, Product Ownership, Feature Backlog Prioritization, User Stories, Technical Product Management, Analytics, Integration, Minimum Viable Product (MVP), New Product Development, Consumer-facing Product Design, Cloud Infrastructure, Mobile App Development, Ideation, Conceptualization, Beta Testing, Beta Programs, UX Design, Product Strategy, Business Systems Analysis, System Integration, Third-party Management, Stakeholder Engagement, Project Reporting, Project Tracking, Analytical Thinking, Team Leadership, Product Development, User Interface (UI), MVP Design, Mobile Apps, Women's Health, Product Leadership, Customer Experience, Consulting, Storytelling, Workflow, User Experience Design, Mobile Applications, Market Research, Software Development Lifecycle (SDLC), Product Requirements Documentation (PRD), Stakeholder Interviews, App Development, Feasibility Studies, Innovation, Proof of Concept (POC), Project Budget Management, Team Management, Strategy, Vendor Management, Java, PHP, Web Development, JavaScript, UI Prototyping, User Acceptance Testing (UAT), Prototyping, Design, Documentation, Aha!, Sprint Planning, Healthcare IT, Progress Reporting, Cross-functional Team Leadership, Product Design, Go-to-market Strategy, SMS, Business to Consumer (B2C), iOS, Pricing Strategy, Monetization, Marketing, A/B Testing, Healthcare Services
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