
Jose Mejia
Verified Expert in Product Management
Product Manager
Mexico City, Mexico
Toptal member since April 18, 2024
Jose is a product manager with 15+ years of experience in IT projects. He is SAFe PO/PM and Scrum Master Certified and specializes in translating market and user needs into clear and concise requirements. He uses waterfall and agile methodologies and gathers requirements through joint application development sessions and personal interviews. Jose is skilled in running daily standups and defining user stories, use cases, and functional specifications to guide product construction.
Project Highlights
Expertise
- Agile
- Big Data
- Business Analysis
- Core Banking Systems
- Kanban
- Product Owner
- Product Roadmaps
- Scrum
Work Experience
Product Owner | Business Analyst
Cognizant
- Handled product design and consumption within a scrum team, writing user stories that adhered to global AWS specifications. Managed the product lifecycle from inception to launch and continuous evolution, including document epics and user stories.
- Utilized KPIs and data analysis to assess product performance and drive informed decision-making. Created functional specifications for AWS and IAM external APIs.
- Prioritized and managed the development backlog, utilizing methods like cost-benefit analysis and feasibility studies to ensure efficient resource utilization. Defined endpoints, accept and content-type headers, and load requirements.
- Collaborated with cross-functional development teams, including designers, engineers, and UX specialists, to ensure comprehension of requirements and expectations. Coordinated product validation, user testing, and release management.
- Ensured the encryption and error handling of personally identifiable information data, documenting definitions and functional details in Jira and Confluence and following QA and performance testing to AWS integration.
Product Owner
PennyMac
- Led the development of a mortgage processing platform, streamlining loan origination and servicing processes, resulting in a 25% increase in processing speed and a 15% reduction in operational costs.
- Implemented Agile methodologies across multiple teams, fostering collaboration and ensuring timely delivery of high-quality product increments. Defined product requirements and prioritized features, aligning with business needs.
- Managed stakeholder communications, ensuring a clear understanding of project goals and progress, which improved stakeholder engagement and alignment. Developed and maintained detailed documentation, including user stories.
- Facilitated regular sprint planning, reviews, and retrospectives, promoting continuous improvement and fostering a culture of transparency and accountability. Conducted data analysis and performance metrics tracking, providing actionable insights.
- Spearheaded the development of a new mortgage processing platform designed to streamline the entire loan lifecycle, from origination to servicing.
- Collaborated closely with cross-functional teams, including developers, business analysts, and QA specialists, to define product requirements and ensure alignment with business goals.
- Facilitated efficient sprint planning and execution by implementing Agile methodologies, ensuring timely delivery of key features.
- Ensured the platform significantly reduced processing time and operational costs, enhancing overall productivity and customer satisfaction.
- Handled extensive stakeholder communication and documentation, ensuring project transparency.
Big Data Product Owner
Citi
- Created a data discovery worksheet to facilitate regulatory and financial crime compliance data mapping for big data technologies. Identified data acquisition source systems involved in delivering data to the EAP.
- Handled communication design with Sqoop, NDM, and SFTP, adhering to compliance processes, risk management, and banking industry activities.
- Coordinated global meetings to track projects. Followed data assessment, data ingestion with HDFS, MySQL, and Hive, and data profiling for each input feed. Built code with Python, Spark, and Scala to implement automated controls in data assessment.
- Built strong master data management, data governance, data quality and analysis, data modeling, and metadata management through Datameer and MicroStrategy apps in levels 1, 2, 4, and 5 data.
Senior Business Analyst
HSBC
- Coordinated all scrum ceremonies, including sprint planning, daily standups, retrospectives, sprint demos, story grooming, and release planning. Worked with technologies like mainframe or distributed core banking to deliver end-to-end solutions.
- Drove large-scale data processing in retail and corporate distributed systems. Led the team's agile aspects, including facilitating scrum ceremonies, impediment resolution, release planning, and release plan tracking and reporting.
- Facilitated and tracked unit, system integration, and user-acceptance tests, working with technical and business teams. Understood how solution architecture fits within a scrum and broke down requirements into technical specifications for developers.
Project History
Data Migration to Veritas
Supported the global deployment of the Oracle Agile PLM for Process (Veritas) solution. Oversaw the product backlog, managed the scrum team, and defined and documented epics and user stories related to the data migration to Veritas.
Credit Card Implementation
Initiated requirements analysis discussions with key stakeholders. Led the definition and implementation of the revolving credit cards project from scratch in Spain and for a global project with Mexico, Argentina, Brazil, and Panama.
I also identified integrations with the core banking solution, mobile app, and contact center platform. I gathered and elicited debit and credit card requirements using agile frameworks, tools, and techniques. I analyzed the scope of features in the cards management system, documenting requirements as user stories in the Jira product backlog and maintaining a healthy and comprehensive backlog for MVPs 1 and 2.
This project covered 3D Secure, embossing, fraud and dispute lifecycle reporting to schemes, fee collections (ATM fees, fee parameters, and real-time fee communication), recurring payments, and payments management input or output clearing and settlement. I handled the product definition for Mastercard, BIN usage account onboarding, card expiry, CID tokenization functionality, card management and activation, PIN management through ATMs, web, mobile, and back office, and loan disbursement and installments.
Big Data Product Ownership
Developed a data discovery worksheet for big data technology data mapping to facilitate regulatory and financial crime compliance. Identified source systems for acquiring and delivering data to the enterprise analytics platform (EAP).
Additionally, I coordinated global meetings to monitor projects, following data assessment and ingestion with HDFS, MySQL, and Hive and data profiling for each input feed. I wrote code with Python, Spark, and Scala, implementing automated controls in data assessment. I also developed strong master data management, governance, quality, analysis, and modeling, including metadata management through Datameer and MicroStrategy apps in levels 1, 2, 4, and 5 data.
As the product owner, I also performed continuous data delivery to BI areas with tools like Hadoop, Hue, Hive, Impala, Apache Pig, Platfora, and HDFS. I handled data landing zones, data enrichment, ETL, data quality, staging area, and input files like DAT, TRG, JSON, and TXT. I led cross-functional teams through software development, implementation, and data migration, extraction, and reconciliation using Hadoop, Sqoop, Python, Spark, R, and relational databases.
Internet Banking Enhancement Initiative
Spearheaded the enhancement of Bankaool's internet banking platform, increasing customer satisfaction and reducing transaction times.
Credit Card Upgrade Implementation at Bankaool
Led the successful upgrade of credit card systems from band version to chip version, ensuring compliance with Mastercard and Prosa standards.
Education
Bachelor's Degree in Business Administration
Universidad Autónoma del Estado de México - State of Mexico
Certifications
Scrum Master Certified (SMC)
SCRUMstudy
Skills
Tools
Jira, Confluence
Paradigms
Scrum, Agile, Agile Project Management, Kanban
Platforms
Google Analytics 4
Other
Product Owner, Product Management, Requirements, Project Planning, Stakeholder Interviews, Technical Product Management, Data Analysis, Data Quality Analysis, Technical Business Analysis, Business Analysis, Product Roadmaps, Data Migration, Backlog Management, Data Analytics, Stakeholder Management, Machine Learning, Project Management, User Stories, Cybersecurity, Product Ownership, Software Engineering, Quality Assurance (QA), Test Cases, Compliance, Regulatory Compliance, IT Project Management, Big Data, SQL, Core Banking Systems, Go-to-market Strategy, Manufacturing, Build/Buy Analysis, User Experience Design, Business Process Improvement (BPI)
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
Share your needs
Choose your talent
Start your risk-free talent trial
Top talent is in high demand.
Start hiring