Katarina Seach, Product Manager in Amsterdam, Netherlands
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Katarina Seach

Verified Expert  in Product Management

Bio

With 8+ years of full-time and freelance experience, Katarina began her product career at METRO AG, launching products supporting 180,00 businesses in 15 countries. Since then, she's continued scaling products across HRTech, edtech, sustainability, and music tech. She currently leads the Integrations and APIs product at Reward Gateway, a B2B SaaS platform serving eight million end-users.

Project Highlights

B2B Sustainability Reporting Product for Global Financial Companies
Launched a sustainability reporting tool for 250 financial companies worth €10+ billion within one quarter.
Song Collaboration Marketplace Strategy and Launch
Developed two concepts, then launched a marketplace for musicians, using a track recommendation algorithm.
Suite of digital products for 180,000 restaurants in Europe
With a budget of €1.2 million euro, launched a suite of products to allow 180,000 restaurants to be more productive via technology.

Expertise

  • Agile Product Management
  • B2B
  • Product Leadership
  • Project Management
  • Sustainable Business Management
  • eCommerce

Work Experience

Senior Product Manager

2024 - PRESENT
Edenred
  • Led the integrations and APIs product as part of a platform that served over eight million end-users and 4,000+ clients.
  • Owned the Integrations Dashboard, including the Merge API Aggregator with 200+ partner integrations, enabling clients to seamlessly connect with third-party systems.
  • Oversaw two cross-functional teams: the integrations engineering team and the client integrations team, driving delivery through agile ceremonies and cross-team collaboration.
  • Directed integration efforts during Reward Gateway's post-acquisition expansion by EdenRed, supporting the successful onboarding of over 1 million new end-users.
  • Supported the company's API maturity initiatives, introducing AWS API Gateway and scalable Hub and Spoke API models.
  • Launched the ReadMe API Developer Portal and helped define and promote internal and external API documentation standards.

Business Analyst

2023 - 2023
Medecins Sans Frontieres
  • Analyzed patient safety processes across 40+ MSF operational centres, conducting a cross-system review of data models and typologies.
  • Conducted over 10 interviews with patient safety/quality advisors and end-users of the system in French and English. Led a workshop to identify common pain points and have a bird's view of all interview findings with key highlights and conclusions.
  • Based on research and workshops with MSF staff members and doctors, delivered a business proposal with a tailored implementation plan, localized process diagrams, a standardized model, and feature requirements for a new third-party tool.

Senior Product Manager—Artist Financing Product

2023 - 2023
SNAFU Records
  • Developed and launched an AI-powered interactive fitting room for H&M Group in Berlin (Nov. 2023). The immersive in-store experience used RFID technology to scan individual clothing items and pair outfits with synchronized AI-generated soundtracks.
  • Launched an artist financing product that enabled musicians to secure funding for music production and distribution.
  • Managed a cross-functional team including software engineers, a product owner, data scientists, and a designer.

Product Manager

2022 - 2023
Peppermint, Inc.
  • Designed and led the initial concept for an educational online community targeting mid-life learners seeking to acquire new skills.
  • Translated designs into product requirements for the engineering team and led the planning of the MVP launch.
  • Implemented a design thinking framework, facilitated daily workshops with designers and the head of product, and conducted 20+ user interviews to validate assumptions.
  • Guided the development of early wireframes and refined high-fidelity prototypes based on user insights.

Product Lead

2022 - 2022
Plan A
  • Owned the B2B ESG reporting product, supporting global financial firms in meeting sustainability disclosure requirements.
  • Launched a reporting tool adopted by 250+ portfolio companies within the first quarter, enabling public ESG disclosures across regulatory standards (e.g., NFRD).
  • Led user research and qualitative testing with key clients using end-to-end prototypes, and oversaw the design and engineering of dynamic data visualizations for reporting outputs.
  • Built a custom questionnaire builder, supporting 200+ questions and multiple ESG frameworks in different languages.

Senior Product Manager

2021 - 2022
SNAFU Records
  • Built two concepts for a music marketplace, musicians, producers, lyricists, and songwriters worldwide.
  • Tracked recommendation algorithm, using machine learning to transform inputs, such as role, location, and activity data (from over 150k songs/week) into suggestions for track collaboration.
  • Created activation campaigns targeting musicians, resulting in +800% engagement on Instagram and TikTok.
  • Led a remote development team of 11 (a product owner, tech lead, two designers, two data analysts, and five developers).
  • Led 20+ interviews and focus groups with musicians.

Product Lead

2021 - 2022
TinQwise
  • Led three product teams (15 FTE) and oversaw product operations, roadmap planning, content sourcing automation, and overall product strategy.
  • Facilitated quarterly customer advisory board (CAB) sessions, monthly product releases with clients, and company-wide product trainings.
  • Introduced a structured UX feedback cycle using Productboard, improving transparency and aligning customer and internal priorities.
  • Implemented product support via Intercom, including a messaging bot and a KB of 80+ articles, each averaging 100+ views within two months.

Product Owner

2020 - 2021
TinQwise
  • Owned a SAAS B2B2C online education product with over 120,000 end-users.
  • Launched 40+ learning platforms for global brands including IKEA, Rituals, and Hunkemöller.
  • Led a Scrum team of 8+ developers, overseeing feature ideation, LMS migration, and content automation.

Founder | Product Lead

2020 - 2021
Purple Cream
  • Launched a carbon-neutral eCommerce store of sustainable apparel. All products are made to order.
  • Sold 100+ orders in Europe, America, and Asia within the first quarter of launch.
  • Set up a program to plant one tree/order and integrated a Shopify store with the Printful Print-on-Demand service.
  • Offered 5% of the benefits to nature protection non-profits.
  • Partnered with Mindspace, a co-working spaces company, to offer their members 10% off on their global app and Fitbit to feature Purple Cream clothing in their commercial for the summer of 2021.

Founder, Product Lead

2019 - 2020
Freshloo
  • Launched an eCommerce store at the onset of the COVID-19 crisis, focusing on the emerging US market for smart bidet seats.
  • Performed initial user research, then conducted target advertising campaigns to narrow down the opportunity segment to married females aged 35-50.
  • Implemented A/B testing on product messaging across different landing pages before deciding to focus branding on women's hygiene.
  • Developed an eCommerce store on Shopify's platform, designing the theme and integrating various payment systems.
  • Launched the initial social media campaign, resulting in over 10,000 types of engagement over Instagram and Facebook.

Product Manager

2018 - 2020
METRO
  • Managed a 1.2 million product portfolio serving 180,000 independent restaurants across 15 countries.
  • Created a multilingual knowledge platform for 100,000+ restaurants, localized in German, English, French, and Italian.
  • Led two agile product teams comprising developers, designers, copywriters, analysts, and marketers.
  • Developed a business case for a product supporting 20,000 employees, including P&L, user migration strategy, GTM planning, pilot design, pricing models, and sales forecasting.
  • Led the end-to-end product lifecycle from problem discovery and research to delivery, deployment, and A/B testing.
  • Collaborated with Metro's investment arm to identify and integrate third-party businesses into the platform ecosystem.

Product Owner

2018 - 2019
METRO
  • Created a multilingual knowledge platform for 100,000+ restaurants, localized in German, English, French, and Italian.
  • Defined a 12-month product vision for a shift planning tool, structured into themed epics and delivered via bi-weekly sprints.
  • Managed the entire product development lifecycle, including problem identification, customer research, ideation, prioritization, development, deployment, and A/B testing.

Operations Manager

2018 - 2018
Mosimann
  • Served as an operations manager of the VIP and athletes lounges of the House of Switzerland at the Pyeongchang Winter Olympic Games 2018.
  • Took responsibility for the operations and events of the VIP, athletes, and media lounges of the Swiss Olympic House.
  • Organized and managed daily events with up to 300 guests.
  • Installed and managed the evening bar in the VIP lounge with up to 100 guests and led it to the highest revenue source of the location.

Technology Analyst

2017 - 2018
EHL Advisory Services
  • Conducted market research on the impact of technology trends in the hospitality industry.
  • Interviewed thought leaders at global conferences for their industry insights and expertise.
  • Developed reports used by a global education group on how to add more technology components to the students' curriculum.

Co-founder

2012 - 2014
SHOLK
  • Launched a sustainable eCommerce business offering bespoke chocolate boxes.
  • Led product development, eCommerce design, and supply chain setup, achieving 400+ orders in 6 months and breaking even in year one.
  • Secured local bank funding and earned recognition as one of Switzerland's top 50 startups with Y.E.S. (Young Enterprise Switzerland).
  • Represented the brand at national trade fairs and built the foundation for a carbon-neutral, packaging-conscious DTC model.

Project History

B2B Sustainability Reporting Product for Global Financial Companies

Launched a sustainability reporting tool for 250 financial companies worth €10+ billion within one quarter.

The B2B reporting tool was launched with 250 financial companies
(worth €10+ billion) for their 2021 financial disclosure in sustainability reporting. I was in charge of planning the roadmap towards launch, scoping the MVP, sprint planning, and go-to-market in three markets. I also implemented a localization infrastructure with Phrase to translate the product and support different alphabets. I carried out design thinking workshops with sales and customer success teams to define the long-term roadmap. And I teamed up with the design lead to automate the design system and increase design efficiency. I also advised Plan A on product development cycles and QA framework implementation.

Song Collaboration Marketplace Strategy and Launch

Developed two concepts, then launched a marketplace for musicians, using a track recommendation algorithm.

I was in charge of engineering hiring (team of 11) and budget planning for the marketplace launch. I worked with a design agency and UI/UX designers—leading 20+ interviews and focus groups with musicians—to develop and test two concepts. The winning concept was then scoped to MVP and planned into sprints and other high-impact features on a long-term roadmap. The concept included a track recommendation algorithm for artists to collaborate on. Using machine learning, the engineering team scraped social music platforms, such as Spotify to collect inputs, such as role, location, and streams from over 150,000 songs/week. Together with the marketing team, I was in charge of activation marketing campaigns for the marketplace launch, resulting in +800% engagement on Instagram and TikTok. I guaranteed transparency and buy-in by conducting weekly pitches and updates with the board members.

Suite of digital products for 180,000 restaurants in Europe

https://www.hd.digital/en/

With a budget of €1.2 million euro, launched a suite of products to allow 180,000 restaurants to be more productive via technology.

I led twice agile development teams consisting of developers, copywriters, designers, analysts, and product marketers. With an annual budget of €1.2 million, I managed a suite of products on a platform with 180,000 restaurants in Europe as part of Metro’s portfolio. I created a knowledge platform for 100,000+ restaurants, localized in four languages (DE, EN, FR, and IT). I also outlined a 12-month product vision for a shift planning tool, built prototypes, and interviewed 50+ restaurant customers to identify pain points in their staff management and shift systems. I was in charge of scouting third-party businesses with the investment arm of Metro to integrate into the main app. Finally, I developed a business case for a product servicing 20,000 employees (including P&L, user migration, and go-to-market).

Learning Experience Platform for Employees' Empowerment

Redesigned the core edtech product, prioritized features to increase learners' engagement, and reached 10% daily active users.

Companies need to provide exciting learning experience platforms (LXP) that meet employees' expectations and demands. Edtech companies must focus on learners' engagement and build features that showcase content in different forms like interactive games coupled with fill-in-the-blanks content.

In this project, I redesigned the product to implement a content creation studio with new features backed by AI, helping content creators to think out of the box to create engaging content experiences for their learners. In the LXP, I prioritized features that boosted engagement through gamification, such as badge achievements, certificates, and a buddy program.

We reached 10% daily active users in the quarter following the launch of these features.

Sustainable Apparel Business Launch

https://purple-cream.com/

Launched a carbon-neutral apparel business featuring distinctive nature-inspired prints.

Purple Cream is a brand designed to change the relationship between people and their clothes. It is a slow fashion brand, with clothes manufactured regionally and made to order. When a client places an order, the final carbon emission cost is covered by financing projects like forest restoration in Alaska, resulting in carbon-neutral shipping worldwide. Plus, one mangrove tree is planted by Ecologi per each order. Mangrove trees capture 5x more carbon than regular forest trees and the organization supports local communities in Madagascar by creating jobs to grow these mangrove forests. All Purple Cream designs showcase elements of nature we fight to preserve and are born from the collaboration with photographers and artists worldwide. We focused on the ocean and the coral reef in this collection, donating 5% of benefits to nonprofit organizations like the Ocean Clean-Up and the Coral Reef Care foundation.

I founded the business during the COVID-19 pandemic when shopping stores were closed and eCommerce took over the market.

During the first quarter of 2021, sales rose in the Netherlands, Switzerland, UK, Germany, and US. Following three months of the launch, 100 orders were already placed.

Personalized Confectionery eCommerce Launch

Founded a personalized confectionery business that made it in the top 50 startups in Switzerland.

SHOLK is a personalized confectionery eCommerce company that was built to send personalized and sustainable gifts. A shop was created to let customers compile chocolate flavors in boxes and choose packaging with a personal message. It was one of the first startups in Switzerland to take chocolate box purchases from door to door entirely online. The company was selected as part of the top 50 startups after one year of launch. I was CEO of the company and built up the supply chain, designed the eCommerce site experience, and was responsible for the company's strategy with a team of five. We received funding from local banks and broke even within one year.

Concept and Launch of Music Matching with AI in Retail

Launched a project with a large retailer to develop a music and clothing matching powered with AI.

Designed the experience of shoppers entering an interactive fitting room. The music playing in the fitting room is individual to the shopper's outfit and adapts to different clothing pieces tried on. The products are scanned with RFID and prompt the music matched with AI and played with the help of a software product. I was in charge of the conceptualization, music selection, production, and user experience. The interactive fitting room will launch as a pilot in one retailer's outlets in November 2023.

Education

2014 - 2018

Bachelor's Degree in Hotel and Hospitality Management

Ecole Hôtelière de Lausanne - Switzerland

Certifications

SEPTEMBER 2019 - PRESENT

Brand Management: Aligning Business, Brand and Behaviour

London Business School

MAY 2019 - PRESENT

Data Science for Executives

Columbia University

MARCH 2019 - PRESENT

Agile with Atlassian Jira

Atlassian | via Coursera

Skills

Tools

Jira, GitLab, Confluence, Slack, Google Analytics, Adobe Experience Manager (AEM), Figma, Google Workspace, Strategyzer, Atlassian Suite, Salesforce Marketing Cloud, Asana, Shopify Plus

Paradigms

Agile Software Development, Scrum, Sustainable Business Management, Agile Product Management, Design Thinking, Change Management, Key Performance Metrics, Gamification, Agile Project Management, B2C, B2B2C, Agile, Business to Business to Consumer (B2B2C), Scalable Application, Requirements Analysis, Mobile App Design, Conversion Rate Optimization (CRO)

Platforms

Productboard, Shopify, Google Ads

Industry Expertise

Education Technology (Edtech), Digital Agencies, Music, Consumer Products, Marketplaces, Product Ideation, Healthcare, Blogs, Medical Diagnostics, Government, Energy, Financial Markets

Other

Miro, Adobe Experience Design (XD), Project Management, Team Leadership, Customer Experience, Public Speaking, Product Leadership, B2B, Data Science, User Behavior, Supply Chain Management (SCM), eCommerce, Design, Consumer Behavior, Marketing, Product Growth, Product Owner, Product Strategy, Market Research, Ads, UX Design, Restaurants & Dining, Enterprise SaaS, Adobe CC, Instagram Marketing, Facebook Marketing, Instagram Ads, Facebook Ads, Teams, Hootsuite, Workshops, Design Workshops, Ideation Workshops, Market Fit, Go-to-market Strategy, Mobile UX, Microsoft Excel, Digital Transformation, Education, Training, Agile Practices, APIs, Business Analysis, Business Process Analysis, Customer Service, Decision Support, Product Coach, Data, Cloud, Productivity, Product Vision, Technical Documentation, Process Documentation, IT Management, Team Management, Communication, Technical Training, Technical Analysis, Interpersonal Skills, Strategy, IT Strategy, UX Strategy, Feature Prioritization, Feature Roadmaps, Feature Planning, Feature Analysis, Product Roadmaps, UX Roadmaps, Key Performance Indicators (KPIs), Objectives & Key Results (OKRs), Personas, Service, Learning, Natural Language Processing (NLP), Consulting, Minimum Viable Product (MVP), Know Your Customer (KYC), Product Management, User Personas, User Research, Online Marketing, Web Marketing, Leadership, Startups, Startup Funding, Roadmaps, Product Design, Wireframing, Growth, User Onboarding, Onboarding, Pricing Strategy, Market Segmentation, Scope of Work (SOW), Technical Project Management, Business Models, Business Strategy, Digital Project Management, Requirements & Specifications, Growth Strategy, Functional Specifications, Quality Assurance (QA), User Stories, Business Cases, Business Planning, Market Entry, Validated User Research, User Experience (UX), User Interface (UI), UI Design, Feature Backlog Prioritization, Product Ownership, SaaS, B2B Product Management, Business to Business (B2B), Cross-departmental Collaboration, Requirements, Acceptance Criteria, Product Launch, Digital Product Management, Product Development, Strategic Planning, Planning, Digital Marketing Product Manager, Project Planning, MVP Design, Business Requirements, User Requirements, Scope Management, Use Cases, Market Research & Analysis, Cost Estimation, Coaching, Project Timelines, Financial Forecasting, Use Case Analysis, User Journeys, Competitor Analysis & Profiling, Project Budget Management, Technical Product Management, Technical Requirements, E-learning, Document Management, Iteration Management, Generative Pre-trained Transformers (GPT), Artificial Intelligence (AI), Dashboards, Web & Mobile Applications, Software as a Service (SaaS), Agile Leadership, Data Reporting, Sprint Planning, Ideation, Conceptualization, Web App Development, Web Product Management, Web Project Management, Competition Research, Web Design, Pitch Decks, Early-stage Startups, Beta Testing, User Feedback, Mobile Applications, Backlog Grooming, Community, Certified Scrum Product Owner (CSPO), Human Resource Management Systems (HRMS), Talent Management, Project Tracking, Stakeholder Engagement, Analytical Thinking, Project Reporting, System Integration, Subscriptions, Product Lifecycle Management (PLM), Product Requirements Documentation (PRD), Monetization, Product Delivery, Mobile App Development, Documentation, Process Optimization, Mentorship & Coaching, Product Operations, Workflow, Educational Platform Design, User Journey Maps, Mockups, Collaboration, Localization, Translation, App Design, Holistic UX Design, Process Improvement, Stakeholder Management, Process Mapping, Functional Requirements, Stakeholder Interviews, Cloud Platforms, Research, Data Analysis, Process Design, Competitive Analysis, Launch Strategy, Strategy Planning, Development Strategy, New Product Rollout, New Product Development, Enterprise, Marketing Campaigns, Web Applications, Writing & Editing, Small & Medium-sized Enterprises (SME), iOS, Android, Optimization, Automation, Product Positioning, Go-to-market Plans, Digital Product Design, Innovation, Data Visualization, Learning Management Systems (LMS), Training Materials, Content Management Systems (CMS), Content Writing, Customer Engagement, Customer Journey, Product Discovery, App Product Management, Release Management, Backlog Management, Content Strategy, Copywriting, Content Marketing, Tourism, Process Flows, UX Flows, Feasibility Studies, Estimation & Planning, Content Management, Website Redesign, Business, Management, Integration, Cross-functional Team Leadership, Platform as a Service (PaaS), Technical Writing, Best Practices, Global, Employee Engagement, Jira Administration, Operational Efficiency Improvement, UX Documentation, Product Research, Business Process Flow Diagrams, Automation Tools, Business Process Flow (BPF), Agile Product Delivery, Product Strategy Consultant, SaaS Design, Branding, Digital Marketing, Drop Shipping, Consumer Packaged Goods (CPG), eCommerce UX, Digital Media, Data Analytics, A/B Testing, Affiliate Marketing, Affiliate Programs, Edtech Design, Direct to Consumer (D2C), Online Brand Protection, Consumer Electronics, Apps, Video Streaming, Human Resources (HR), Video Livestreaming, Discovery Workshops, IT Consulting, Social Marketplaces, SEO Tools, Growth Hacking, Business Plan Consulting, Financial Modeling, Financials, Forecasting, Non-fungible Tokens (NFT), Business to Consumer (B2C), Finance, Data Management, Early-stage Funding, Revenue Strategy, Monetization Models, Mobile Apps, API Documentation, Social Networks, API Integration, Third-party Management, Business Systems Analysis, Search Engine Optimization (SEO), Analytics, Fintech, Machine Learning, Legal, Risk Management, White Labeling, Websites, Software Integration, Salesforce, Team Mentoring, Internationalization, Master Data Management (MDM), Regulations, Executive Presentations, Growth Model, Retail & Wholesale, Fashion, Apparel & Accessories, Fashion & Beauty, Supply Chain, Sales, Cloud Services, Medtech, Product Branding, Business Intelligence (BI), Customer Data, Data Architecture, Software Architecture, Recommendation Systems, Customer Data Platform (CDP), Art, Geolocation, Databases, Loans, ChatGPT, Chatbots, Chatbot Conversation Design, Healthcare Software, Healthcare IT, Dashboard Design, System Architecture, Product Analytics, Marketing Research & Analysis, Marketing Strategy, Data Engineering, BI Reports, Workflow Automation & System Integration, Market Research Analyst, Customization, User Acceptance Testing (UAT), White Label Product, Advisory, Technology Trends, Interviews, Analysis, User Engagement, Video on Demand (VOD), Reporting, Environmental, Social, and Governance (ESG), Reports, QA Testing, Agile Sprints, Concepting, Music Product Manager, Music Production, Sprints, Focus Groups, Partnerships, Social Media, TikTok Ads, User Interviews, Scrum Product Owner, Concept Testing, Quantitative User Research, User Flows, SaaS Product Management, Customer Success, New Products & Services, Two-sided Communities, Full-stack, Investor Presentations, Card Payments, Apple, Women's Health, Audio Streaming, Sales Pipelines, Sales Forecasting, Operations, Events, User Adoption, IT Governance

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