Product Manager in San Jose, CA, United States

BACKGROUND
Existing prescriptive drug treatment options for patients with chronic pain can often cause more problems than they solve. Therapy is expensive and can require more effort than patients can expend; plus, scheduled appointments don’t treat unplanned flare-ups.

CHALLENGE
How might we deliver effective CBT to patients wherever they may be in their relation to their condition?

GOALS
- Implement an educational content consumption flow for acceptance and commitment therapy (ACT) by establishing the program architecture for Android and iOS native apps.
- Provide interactive moments for patients to reflect on their condition and record responses for later.
- Construct a lean, YAML-based content management system for text, audio, and image content types.
- Establish pacing goals for patients to consume content, analytics to track actual patient pace, and nudging and gating features to course-correct patients to the “right pace.”
- Maintain focus on HIPAA compliance and clinical best practices throughout development, including preparation for a medical device quality management audit before the FDA pivotal trial.

BACKGROUND
With very little insight into available add-on products, coworking space members are unaware of the enhancements and services that are available for purchase in addition to their base memberships. Members request maintenance or IT services when there’s a problem, but the process to fulfill those requests require signed contracts and handholding between members and their building managers.

GOALS
- Develop an MVP for member-facing add-ons: which add-ons to start with based on current demand, average monthly revenue, fulfillment effort required, and where to surface add-ons to members.
- Establish the request-to-fulfillment flow to include the elimination of the contract process and collection of fulfillment information upon request.
- Develop a strategy for add-on price variants based on coworking space location.

Desired Outcomes for Coworking Space Members
- View and request relevant, enticing add-ons.
- Get add-ons fulfilled with little to no back and forth communication.

Desired Outcomes for Internal Business Users
- Make changes to add-on offers to experiment with new variants.
- Enable finance and legal to approve or deny offering requests and ensure accurate revenue tracking for approved requests.

BACKGROUND
To prevent mid-air collisions, certain complicated missions require precise airspace planning to ensure that certain airplanes fly in the right places, at the right altitudes, and at the right times. People who request airspace don’t have a ton of visibility into existing airspace libraries and often don’t specialize in airspace knowledge, which leads to messy and incomplete requests. Airspace managers need an easy way to deconflict airspaces that overlap in location, altitude, and time.

GOALS
- Standardize airspace request formats to include all the necessary information.
- Give airspace requestors a chance to deconflict their own airspace requests systematically.
- Give airspace managers an easier way to manage more complex airspace conflicts.

Desired Outcomes for Airspace Requesters
- Fill out complete airspace requests digitally.
- Receive alerts on potential conflicts and tools to troubleshoot on their own.

Desired Outcomes for Airspace Managers
- Receive and review pending airspace requests.
- Understand how to troubleshoot issues on their own and more easily locate the affected parties they need to talk to when they need to fix complex airspace conflicts.