Kristen Andreani
Verified Expert in Product Management
Product Manager
Wesley Chapel, FL, United States
Toptal member since May 13, 2024
Kris is a technology executive and creative entrepreneur with 17 years of industry experience. Her expertise spans sophisticated SaaS business applications, cutting-edge AI solutions, and engaging game development projects. This rich diversity of skills positions Kris as a critical contributor in various project types to fuel innovation and excellence.
Project Highlights
Expertise
Work Experience
Founder
Piscium Labs
- Established Piscium Labs, an AI think tank with a vision to build innovative products enhancing business productivity, gaming/entertainment, health, and wellness through cutting-edge artificial intelligence solutions.
- Inspired 11 applications across diverse domains, including adaptive gaming, fitness, mental health, and productivity tools, pushing the boundaries of traditional software capabilities.
- Oversaw the software development lifecycle, from ideation to market strategy, ensuring that projects aligned with the vision goals and delivered exceptional value.
Vice President – Enterprise Applications
Talkdesk
- Led a globally distributed team of three senior directors, solution architects, product owners, engineers, and business analysts.
- Owned the application portfolio and roadmap for all business technology systems such as Salesforce CPQ, NetSuite, Zuora, Coupa, Stripe, and Workday.
- Guided our IT teams through a major quote-to-cash transformation that dramatically increased billing speed and accuracy.
- Architected an IT governance framework instrumental to the company's growth strategy.
Senior Director – IT CRM
Pluralsight
- Oversaw all go-to-market business systems, including Salesforce and an extensive range of third-party applications, ensuring seamless integration and operational excellence.
- Implemented advanced SDLC and DevSecOps methodologies within a complex operational framework, significantly boosting development, deployment quality, and capacity.
- Led three globally diverse teams, focusing on product, platform, and development operations while mentoring three individual contributors into leadership roles.
- Managed a holistic overhaul of IT governance by implementing Scrum methodologies, integrating ITIL Continual Service Improvement (CSI) best practices, and leveraging architecture review boards.
Salesforce Director
Pluralsight
- Directed a large and globally diverse Salesforce development team to drive excellence in Salesforce operations and innovations.
- Championed a transformative digital overhaul, elevating Salesforce as the source of truth for subscription, contract, and customer data. This streamlined system complexities and boosted data quality, markedly improving operational efficiencies.
- Led technical due diligence tasks for M&A activities, aligning new assets with Pluralsight's strategic vision and ensuring a cohesive technology ecosystem.
- Received recognition from Vista Equity Partners for developing an exemplary DevSecOps program that was showcased at their annual summit as a model playbook for scalable enterprise DevSecOps solutions.
Platform Development Manager
AVI-SPL
- Directed a hybrid team of developers, administrators, and consultants in a global Salesforce-centric ecosystem, paving the way for a strategic shift to Oracle Cloud.
- Led technical due diligence and integration tasks for mergers and acquisitions, merging nine organizations into the company's tech framework over six years under three different PE firms.
- Implemented Scrum methodologies and standardized processes, boosting development capacity by 35% and reducing production bugs by 10%.
Delivery Manager
Monarch Business Development Services
- Drove Salesforce system modernizations, delivering CRM solutions that enhanced lead-to-revenue and go-to-market strategies for clients.
- Created and integrated customized Salesforce solutions that boosted client demand generation and improved conversion metrics.
- Managed complete project cycles, focusing on discovering, planning, and implementing Salesforce-centric solutions.
Director of Art and Technology
RSVP Publications
- Delivered tailored Salesforce solutions, streamlining departmental processes and services to augment capabilities and operational efficiency.
- Fostered the development and integration of innovative technology products and services, overseeing web content management, mobile app creation, and comprehensive corporate IT strategies.
- Led creative services and IT operations for a corporate office and over 100 franchisees across the US and Canada.
Corporate Operations Manager
RSVP Publications
- Managed domestic and international corporate operations, encompassing R&D and management of technology and marketing products for the corporate office and several franchisees.
- Led a digital transformation from legacy client/server systems to the cloud, notably implementing Salesforce's CRM across corporate and franchise locations.
- Supported multiple aspects of corporate operations, including franchise marketing, territory development, demographic research, franchise support, procurement, vendor relations, technology, process development, and training.
- Authored and executed a comprehensive revision of the corporate and franchise operations manual, standardizing procedures and reinforcing best practices across the organization.
Project History
Governance Program
Established an IT governance program that laid the groundwork for a growing startup to scale to the 1 billion mark.
DevSecOps Transformation
Converted a complex and fragile Salesforce development and deployment pipeline into a highly efficient system built for enterprise-level transformation and scalability.
Salesforce Integration for an Independent Contractors Management System
Pioneered the development of the first Salesforce API within an independent contractors management system, automating service dispatch based on SLA conditions and enhancing case management with real-time updates.
Certifications
Salesforce Development and Deployment Architect
Salesforce
Certified Agile Leadership for Organizations (CAL-O)
Scrum Alliance
Certified Agile Leadership Essentials (CAL-E)
Scrum Alliance
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Salesforce Certified Platform App Builder
Salesforce
Certified Scrum Master
Scrum Alliance
Salesforce Certified Administrator
Salesforce
Skills
Tools
Confluence, Jira, Google Workspace, Adobe Illustrator, NetSuite, Salesforce Marketing Cloud Consulting
Paradigms
Agile Product Management, Agile Product Management, DevOps, Scrum Master Consulting, Kanban Project Management, Agile Product Management, Testing, Application Architecture, Agile Product Management, User Testing
Industry Expertise
Health & Wellness, Franchises
Platforms
Shopify, WooCommerce Design
Other
ChatGPT, IT Governance, Stakeholder Management, Vendor Management, Vendor Selection, Process Design, Creative Strategy, SaaS Product Management, Enterprise SaaS, Software Development Lifecycle (SDLC), Team Leadership, Leadership, Backlog Management, Feature Backlog Prioritization, Technical Product Management, Salesforce Design, Lucidchart, Photoshop, Midjourney, Salesforce Sales Cloud, Salesforce Service Cloud, Scrumban, Copado, Certified Scrum Product Owner (CSPO), Scrum Product Management, Agile Certified Practitioner, Automated Testing, Backup & Recovery, Product Roadmaps, Project Budget Management, Operations, IT, Business Applications, SaaS Product Management, Marketing Technology (MarTech), AI Product Management, Custom Solutions, Presentations, Scrum Coaching, Deployment, Virtual Product Management, Requirements & Specifications, Business Analysis Consulting, Stakeholder Interviews, Product Requirements Documentation (PRD), Product Ownership, Product Design, Feature Planning, Technical Writing, Market Research & Analysis, Gaming, Shopify Development, Product Management, Software Engineering, Climate Change, User Accepance Testing, Interdisciplinary Collaboration, Environment, Environmental, Social, and Governance (ESG), Miro Development, Salesforce CPQ, Salesforce Community, Zuora, Workday, Coupa, Stripe Development, Certinia, DevSecOps, Design Consulting, Contact Centers, Graphic Design, Direct Mail, Global Operations, Software Development, AI Product Management, Enterprise Development, App Development, Product Owners, APIs, Web Product Management, ITIL CSI, CI/CD Pipelines, Security, Oracle Development, Startup Development, Creative Thinking, LLM
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