Mrinal Manuj, Product Manager in Amsterdam, Netherlands
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Mrinal Manuj

Verified Expert  in Product Management

Product Manager

Amsterdam, Netherlands

Toptal member since January 9, 2020

Bio

An engineer and MBA by education from some of the most recognized institutions globally, Mrinal has been building global products for eight years across the travel, healthcare, banking, and insurance domains. From launching healthcare eCommerce platforms in Latin America to building advanced machine learning products in Europe that help transform travel experience globally, challenging and changing the status quo is what drives Mrinal.

Project Highlights

International Expansion of a Healthcare eCommerce Platform
Led the efforts to build and take the consumer platform of Practo to Southeast Asia and Latin America.
Built Remote Healthcare Consultation
Led Product to build a digital healthcare follow-up consultation product.
Speaker at the ​Emergency Medical Services Summit
Speaker at the ​Emergency Medical Services Summit organized by UIUC and ISB.

Expertise

  • Healthcare
  • Jira
  • Product Management
  • Scrum
  • eCommerce

Work Experience

Senior Product Manager

2017 - PRESENT
Booking.com
  • Improved supplier performance by diagnosing and providing recommendations tailored for each supplier.
  • Created machine learning products to measure seller performance against the competitor set.
  • Created products on mobile and web to recommend solutions for suppliers to help them improve their performance.
  • Created machine learning-based products to help customer support reduce inbound.

Product Manager

2015 - 2017
Practo
  • Launched the doctor marketplace in Southeast Asia and Latin America.
  • Launched a clinic management product for Latin America and Philippines. Extensive experience with localization for multiple markets.
  • Researched the Brazil market for competition and market insights with over 100 interviews.

Software Developer

2011 - 2014
Oracle
  • Built a financial suite of products for the Insurance market in Europe.
  • Built automated solutions for removing inconsistencies in databases in staging and production environments.
  • Worked with Solvency 2.0 set of rules for insurance regulations.
  • Built dashboards to simulate stress scenarios in different markets.
  • Published a set of guidelines that aimed to standardize the SQL schema across various products at Oracle Financial.

Project History

International Expansion of a Healthcare eCommerce Platform

https://www.practo.com/pt-br/brazil

Led the efforts to build and take the consumer platform of Practo to Southeast Asia and Latin America.

Practo is a digital healthcare startup and is in the consumer, software, and enterprise business in 15 countries.

During 2015-2017 Practo launched its doctor search and discovery platform and clinic management software in Singapore, Philippines, Indonesia, and Brazil.

I led the efforts of building and taking the consumer platform and supplier side products of Practo in these markets. We had a million-plus unique monthly visitors within one year of launch.

During the project, I ran more than 50 sprints leading a team of ten (engineering, design, and marketing).

Built Remote Healthcare Consultation

Led Product to build a digital healthcare follow-up consultation product.

Built a healthcare follow-up product that allowed patients to follow up with their doctors remotely on chat. This allowed doctors to see 10% more patients.

Speaker at the ​Emergency Medical Services Summit

https://publish.illinois.edu/ems-summit-us-india/speakers-and-panels/

Speaker at the ​Emergency Medical Services Summit organized by UIUC and ISB.

Enhancing Practice through Technology and Research: Joint venture of UIUC and ISB.

Ad Platform on Healthcare eCommerce Platform

Launched​​ an ad platform that contributed 30% of the overall revenue​​ within the first three months.

Launched an ad product to promote clinics on a doctor search platform, Practo, in South East Asian markets. I worked on conceptualizing the product and worked on a model to maximize revenue based on optimizing the click through rates. I experimented with different ad locations and types before scaling the product.

Key Speaker at eCommerce Conference in Ukraine

Speaking assignment at eCommerce, one of the largest conferences in Ukraine.

I spoke on conversion rate optimization for suppliers on an eCommerce platform.

Performance Advice Center for Suppliers

Led the efforts to build an advice center for suppliers of an eCommerce platform.

Built tools to diagnose the performance and provide tailored performance improvement advice with the application of machine learning.

Localization of Healthcare SaaS Product

https://www.practo.com/providers/clinics/ray

Localized Clinic Management Software for five countries.

Practo Ray is a clinic management SaaS product that enables end-to-end management of healthcare clinics. I led the efforts to localize the product for Southeast Asian, the Middle Eastern, and Latin American markets.

Artificial Neural Network Application in Fertilizer Manufacturing

Built an artificial neural network-based application for fertilizer manufacturing for a manufacturer in India.

The quality of a batch of fertilizer is generally measured in the crushing strength of a pellet. Created a model trained using data from 6 months to predict the quality of a batch based on different parameters.

Education

2015 - 2015

Master's Degree in Business Administration

London Business School - London, UK

2014 - 2015

Master's Degree in Business Administration

Indian School of Business - Hyderabad, India

2007 - 2011

Bachelor's Degree in Engineering

Birla Institute of Technology and Science - India

Skills

Tools

Jira, Slack, Zoom, Trello

Paradigms

Scrum, Kanban

Industry Expertise

Healthcare

Other

Product Management, Travel, eCommerce, Public Speaking

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