Nick Saunders
Verified Expert in Product Management
Product Manager
West Lafayette, IN, United States
Toptal member since April 7, 2021
Nick is an analytical product manager with diverse experience, in the US and abroad, helping companies ship enterprise SaaS, health tech, and telecommunications products. He led client engagement for a global pharmaceutical giant on a contract worth $40 million. Nick thrives in fast-paced, agile environments working closely with engineering teams to translate business value and user-focus on behalf of clients and senior leadership.
Expertise
- Confluence
- Jira
- Product Ownership
- Product Roadmaps
- Product Strategy
- Scrum
- Slack
- Stakeholder Management
Work Experience
Product Manager
Checkmarx Inc
- Gathered user feedback and devised a categorization system to address bugs or user experience friction.
- Hosted webinars and marketing talks about evangelizing my product and best practices for customer usage.
- Identified most valuable industry use cases based on existing market position, competitor analysis, and customer interviews.
Product Manager
IQVIA
- Owed organization-wide product roadmap and refined scope and feature development of operational and doctor-facing web apps from concept to delivery aligned with business strategy.
- Fostered key collaborations with UI/UX designers, engineering leadership, and program to own delivery of a complex roadmap spanning numerous functional areas and modules, including end-user web applications, APIs, and microservice architecture.
- Led client engagement for a global pharmaceutical giant on a contract worth $40 million with requirements gathering workshops to define priorities and business value.
- Managed a scalability assessment framework defined by user testing, UX KPIs/benchmarks to identify and prioritize problem areas of apps for optimization.
- Facilitated clear project management and communication with multiple stakeholders including internal partners, client delivery teams, executives and upper management.
Strategy and Product Manager
SCB Global
- Assisted in the launch of a new subsidiary company targeting the SMB enterprise market in the UK for voice and unified communications products and services. Defined market analysis and business to create a profitable pipeline.
- Performed vendor evaluation, due diligence, and technical requirement definition for hardware and software vendors in the telecommunication industry.
- Defined operational processes for sales and go-to-market strategies, client onboarding, support, and billing teams focusing on serving customer needs within the available resources.
Business Analyst
Stratinis, Ltd.
- Led business analyst for client engagements to design and implement pricing analytics software for multiple industries, including consumer electronics and nutrition suppliers.
- Spearheaded user workshops on-site for clients to evaluate and document user personas and desired functionality.
- Oversaw the off-shore development team to ensure detailed requirements were followed during implementation and testing.
Project History
Document Exchange and Workflow Platform for Site Activation in Clinical Trials
http://drugdev.comLed a multi-quarter initiative to enhance and extend a web-based platform to simplify the complex process of site activation for global clinical trials used by clients, including a top ten pharmaceutical company.
Education
Master's Degree in Management & Information Systems
London School of Economics - London, UK
Bachelor's Degree in Business Administration
West Virginia University - Morgantown, West Virginia, USA
Certifications
Pragmatic Marketing
Pragmatic Institute
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Skills
Tools
Jira, Slack, Confluence
Paradigms
Scrum
Other
Technical Product Management, Microsoft Office, Google Apps, Innovation Management, Information Systems, Agile Sprints, Product Ownership, Product Roadmaps, Strategy, Stakeholder Management, Product Strategy, Market Research & Analysis, Sales, Operations, Discovery Workshops, Facilitation, Release Management, Business Analysis, User Requirements, Aha!, Stakeholder Engagement, Sales Support, Product Management, Product Marketing
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