Nurgazy Budaichiev
Verified Expert in Product Management
Product Manager
Victoria, BC, Canada
Toptal member since June 17, 2020
Nurgazy is a product manager and UX designer with a strong background in data and technology. With 13 years of experience, he has developed and launched products for startups, mid-sized companies, and large organizations in various fields, including eCommerce, edtech, and fitness and wellness. While able to support the entire product lifecycle, he finds passion in launching new products (0-1) and achieving product-market fit.
Project Highlights
Expertise
- Agile
- Business Analysis
- Data Analysis
- Product Delivery
- Product Management
- Product Ownership
- Scrum
- User Experience (UX)
Work Experience
UX Designer
Sanmar
- Designed a visionary deck on the entire online experience transformation that was pitched to the company's CEO and received high praise. This deck contributed to the formation of the product roadmap for the next three years.
- Developed the Sanmar AI assistant PoC project, achieving a 98% customer satisfaction rate. The IT team is transitioning the project into production as of April 2024.
- Revised the information architecture of the product landing and description pages, along with enhancing the product taxonomy and securing endorsement from the leadership team.
Co-founder
MacrosAI
- Formulated an initial insight, conducted research and hypothesis validation, and recruited a technical co-founder.
- Owned product development, design, customer relationships, and front-end development for React Native.
- Launched a beta version of the app in TestfFlight. As of April 2024, it has 100+ DAUs and a healthy retention rate. Worked on the official launch.
Product Manager
WorkSafe
- Built and launched a real-time clearance cloud solution that helps hundreds of thousands of employers in British Columbia streamline their tender submission processes.
- Architected and launched a new injury report experience for BC workers, streamlining hundreds of thousands of applications annually.
- Built and launched a visitor management system during COVID-19 pandemic for every WSBC office in British Columbia for registering and contact tracing with 100% accuracy.
- Migrated several on-premise legacy applications to the cloud using the Microsoft Azure platform.
- Won an annual Hackathon as an idea champion with an AI-powered knowledge base experience that is currently being piloted internally.
Product Manager
Kinjo
- Developed an iOS mobile app with 10K DAU and a 50% retention rate over 90 days.
- Architected an AI-powered parent insights that leverages large language models, which gained a 90% engagement rate from the users.
- Created a continuous discovery pipeline and user-centered mindset across the organization.
Product Manager
Eddy Learning
- Collaborated with the head of product and the founders to define the product vision and strategy and find the product-market fit.
- Owned UI/UX components end to end and produced wireframes and product prototypes.
- Worked closely with the development team on the HOW and ensured the software aligned with the needs of the business.
Product Owner | UX Designer
PNI Media
- Redesigned the staples.com shopping experience for personal printable products, resulting in a 10% increase in cart checkout conversion rate and a 30% reduction in the time users spent locating and customizing their desired items.
- Crafted a strategy and created a product backlog for Quill.com product categories' structural changes.
- Mentored junior members on Scrum principles and agile software delivery.
Product Manager
Epic
- Spearheaded the ITSM integration project for the government of Manitoba on the ServiceNow platform.
- Designed and executed L2-level support for the government of Manitoba on incident management, request fulfillment, and asset management, following ITIL best practices.
- Architected and developed multiple in-house software tools for procurement support, asset management, and warehouse.
Business Analyst
Centerra Gold
- Implemented a separate ERP "fixed assets" module covering the complete lifecycle of company fixed assets. The module supported both the operational and financial aspects of fixed asset management.
- Implemented several small and medium projects for various internal departments, including procurement, warehouse, and finance.
- Created multiple reports for mid-senior management targeted at eliminating data redundancy and improving the quality of data-driven decisions.
Product Analyst
Skalfa LLC
- Analyzed existing and designed new product features, contributing to a 15% increase in sales.
- Built a robust product backlog and wrote user stories for the development team.
- Created user journeys, wireframes, and prototypes that heavily contributed to product development.
Project History
UI/UX Redesign of Staples.com
http://www.nurgazy.com/staplesLed the UI/UX redesign of Staples.com and enhanced the user purchasing and product customization journeys, KPI improvements on sales conversion rate, shopping cart abandonment rate, landing page bounce rate, and others.
The UI/UX redesign of Staples.com was a highly important project that aimed to enhance the user experience of the purchase journey, starting from the landing page and finishing with cart check-out.
The team consisted of myself, the product owner/manager, four developers, a scrum master, and two designers.
We worked in a Scrum framework and focused on constant incremental value delivery. The overall project length was six months. The project results were highly appreciated by top management and had positive KPIs and metrics.
The user data and surveys also significantly improved the user journey and overall experience.
Founding MacrosAI
http://www.nurgazy.com/macrosaiActed as the co-founder and launched MacrosAI app that currently has over 100 DAUs in TestFlight and a healthy retention rate.
By harnessing advanced AI and linking to the USDA food database, users can quickly log any food item—from snacks to multi-ingredient meals—through a photo or a brief description.
This seamless integration of technology ensures accurate tracking in just a few seconds, making it easier than ever to stay on track with dietary goals.
Kinjo App | EdTech Space
http://www.nurgazy.com/kinjoBecame the first PM hire in a startup and helped build a Kinjo Kid iOS app that has over 5000 active users with 30% MoM growth and over 80% retention rate as of March 2023.
Kinjo is on a mission to transform the screen time relationship between parents and kids by harnessing the power of kid-favorite platforms to help them learn and grow.
Kinjo provides kids with a world where they are rewarded for making good choices online. Parents get a window into that world with a weekly digest that shows them how their children are spending their time online, who they are spending this time with, what skills they are learning, and how cognitively challenging their online life is.
Education
Member in Product Management
Reforge - Remote
Certification in Product Management
Cornell University - Remote
Diploma in Software Engineering
Red River College - Winnipeg
Bachelor's Degree in Business Management
State University of Entrepreneurship and Social Development - Bishkek, Kyrgyz Republic
Certifications
Product Management
Cornell University
Certified Scrum Product Owner
Scaled Agile Inc
Certified SAFe 4 Practitioner
Scaled Agile Inc
Scrum Team Member Accredited Certification
International Scrum Institute
Software Development
Red River College
Analyzing and Visualizing Data
Microsoft
ITIL Foundation Certificate
PEOPLECERT
Skills
Tools
Figma, Axure RP Pro, Jira, Google Analytics, Google Workspace
Paradigms
Scrum, Agile, B2C, Agile Product Management, Usability Testing, Azure DevOps, Kanban, Design Thinking
Industry Expertise
Asset Management
Platforms
Azure
Other
Product Management, Business Analysis, User Experience (UX), Microsoft Excel, Product Ownership, Product Delivery, B2B, Reporting, User Journeys, User Empathy, Backlog Management, Backlog Grooming, User Stories, Story Mapping, New Product Development, Startups, Roadmaps, Planning, Minimum Viable Product (MVP), Cross-functional Collaboration, Data Analysis, SQL, Wireframing, Mobile Prototypes, ServiceNow, eCommerce, IT Service Management (ITSM), Product Roadmaps, Presentations, eCommerce UI, Scaled Agile Framework (SAFe), Product Design, Personas, User Acceptance Testing (UAT), T-SQL (Transact-SQL), Relational Databases, UI Design, Business to Consumer (B2C), Mobile Web, Prototyping, Strategic Planning, New Business Development, Business Planning, Conversational AI, Data Products, Mobile Apps, Consulting, HTML5, CSS, Object-oriented Programming (OOP), Product Strategy, Sass, A/B Testing, Edtech Design, User Interface (UI), UI Prototyping, Product Strategy Consultant, UX Design, User Research, Visual Studio, WordPress, Python, JavaScript, Business, Business Management, Product Marketing, iOS UI Design, Large Language Models (LLMs), Artificial Intelligence (AI), OpenAI GPT-3 API, Product Development, Mobile UX Design, Product Analytics, Market Research, Product Discovery, Monetization, Product Growth, Customer Development, Product Operations, React Native, Information Architecture (IA), Customer Interviews, Hypothesis Testing, Front-end, iOS, Customer Experience Management, Co-founder, UX Wireframes, Machine Learning, API Integration
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