
Osama Khan
Verified Expert in Product Management
Product Manager
Vancouver, BC, Canada
Toptal member since August 19, 2019
Osama is a product leader who has spent the past 15 years launching products and services for B2B and B2C startups. He's worked in martech, live streaming, gaming, healthtech, developer-facing products, and fintech. Osama holds an MBA and advanced degrees and certifications in robotics, machine learning, distributed systems, and sports performance.
Project Highlights
Expertise
- Data Privacy
- Jira
- Kanban
- Machine Learning
- Minimum Viable Product (MVP)
- SDKs
- Web Analytics
Work Experience
Product/Engineering Manager
Independant Consultant
- Worked closely with the founders and executive team to help develop the product vision, strategy, roadmap, and technical approach to MVP.
- Helped clients develop internal capability to hire, retain, and grow talent across product, design, and engineering.
- Worked with early-stage (pre-series A) startups and Fortune 500 companies.
- Assisted early-stage startups in implementing product analytics, designing metrics, and optimizing growth loops.
- Collaborated with the founders to take early ideas and visions and produce a product roadmap alongside feature specifications for engineering and design.
- Contributed to mapping and optimizing user journeys to improve retention metrics.
Technical Product Manager
Morgan Ross
- Developed the MVP requirements and product roadmap based on a high-level client brief for the desired product or service.
- Prototyped AI components of the core idea to prove that the MVP was possible.
- Led the design and development to ship the MVP successfully.
- Created wireframes, product specifications, and technical requirements per scope and roadmap.
Co-founder | CEO
Burrata
- Handled crypto compliance and identity, which raised $8 million and was backed by Stripe, South Park Commons, IDEO, a16z, and more.
- Hired an A++ team of engineers and leading legal professionals to help build the most comprehensive product in space after problem and market validation through design partnerships with the top 20 protocols (by TVL).
- Collaborated closely with various industry organizations, such as the Blockchain Association, to help further crypto-positive regulations in the US.
- Conceived and led the development of a new layer of technology for attestation of web2 data on public blockchains via zero-knowledge proofs and selective disclosure.
- Designed all developer-facing product artifacts, including SDK interface, technical documentation, and go-to-market content.
Product Lead
Olympus
- Led the flagship product, OlympusPro, which offered bonds as a service protocol, from inception to MVP launch on tight timelines.
- Contributed to the OlympusPro launch with partnerships across 25+ DeFi protocols.
- Led sprint planning, dev allocation, MVP scoping, product roadmap, feature definition, and prioritization.
Senior Product Manager
Twilio Segment
- Managed the product area that handled 100% of data ingress at close to one million requests per second.
- Defined key product metrics; iterated to improve core business metrics by 60% over a year.
- Developed and operationalized strategy to maintain and manage SDK/Integrations across 15+ major languages/frameworks.
- Oversaw the re-architecture of key libraries that ran on over one billion devices, supporting many of the top 1,000 websites and apps, and created three patents during this process.
- Helped steer the company's data privacy and residency strategy as the Schrems II regulations updates rolled out.
- Led the browser landscape strategy, recognizing the recent changes by browser vendors around privacy and consent.
- Developed multiple patent-pending technologies within the app instrumentation and analytics space: US 20210406150 A1, US 20210406002 A1, US 20220269505 A1, US 20220269504 A1.
Director of Product Management
Streamlabs
- Grew the current revenue by 37% on $120 million transaction volume.
- Helped launch a new industry-defining product called Creator Sites from inception to adoption by over a million active users.
- Developed internal analytics capability, team, and tooling.
- Drove various optimizations to get a 20% conversion lift.
- Cooperated closely with founders on the strategy and product roadmap.
Big Data Engineer
Galvanize
- Developed data pipelines and data science infrastructure, including various SaaS integrations, including, but not limited to, Salesforce, Gong, Marketo, Agresso, and Zendesk.
- Prototyped a heuristic and NLP-based product feature for the research team.
- Researched and designed with a team of engineers compute architectures for small data.
Senior Investment Analyst
Dawood Hercules
- Trained in management consulting practices by McKinsey Arabia.
- Helped pivot overall strategy and product pricing and packaging for a solar energy portfolio company.
- Spearheaded the change of revenue recognition, optimization, and booking for a leading IT systems integrator company for IPO readiness.
- Led the development of a data and business intelligence strategy across holding and portfolio companies.
Project History
Analytics JavaScript Version 2.0
https://segment.com/blog/analytics-js-2/Led the design and development of Analytics 2.0 as a lead product manager.
Creator Sites
https://streamlabs.com/creator-sitesLed the product design and development of the 1st iteration of Creator Sites, a platform for 16 million users.
My Health at Hand
https://www.myhealthathand.com/Led the development and architecture of a healthtech app to help scale from early prototype to support seed to series C scale.
Burrata
Conceived the product based on market gap; led strategy, roadmapping, and the entire product development lifecycle until MVP release.
Wysefit
Worked closely with the founder to develop the product strategy and MVP thesis and hire an engineering team.
Olympus Pro
Led the product development of the innovative bonds-as-a-service protocol that led to a $4 billion market cap.
Segment SDK
Innovated to create a novel client-side analytics technology inside Segment SDKs across 14+ languages and frameworks while reducing OPEX by XX%.
Sales Operations Data Integrations
Led the development of a data integration project across SaaS integrations and internal customer data for sales planning and operations.
Enterprise Employee On/Off-boarding Automation
Led business process modelling and optimization of an employee on/off-boarding automation project for a large national oil company.
GenAI Real Estate Agent Support App
Led the MVP development for a GenAI-based real estate agent app that helps the client company's realtors use natural language to search through internal notes, documents, and MLS listings for faster client interaction.
The project scope included developing MVP specs, de-risking features based on what the LLM can and cannot do, and building a roadmap to refine future features and improvements.
Education
Master's Degree in Computer Science
Georgia Institute of Technology - Atlanta, GA, USA
Master of Business Administration (MBA) Degree in Business Administration
Institute of Business Administration, Karachi - Karachi, Pakistan
Bachelor's Degree in Computer Science
Institute of Business Administration, Karachi - Karachi, Pakistan
Certifications
Generative AI Nanodegree
Udacity
Rapid Prototyping Specialization
Arizona State University
Product-Led Growth
Reforge
Product Strategy
Reforge
Monetization & Pricing
Reforge
Advanced Growth Strategy
Reforge
AWS Certified Big Data Engineer
Amazon Web Services, Inc.
Energy Risk Professional (ERP)
Global Association of Risk Professionals
Skills
Tools
Jira, Stripe Checkout, Slack, Zoom, Figma, Google Docs, Git, iOS SDK, Claude
Paradigms
Kanban, Agile Product Management, Agile, Agile Project Management, Key Performance Metrics, Rapid Prototyping
Platforms
Blockchain, Twilio, Google Analytics 4, Blockchain Platforms, Decentralized Exchanges (DEXs), Docker, Apple TV
Industry Expertise
Energy, Real Estate, Health & Wellness, Marketplaces, Oil & Gas, Mining, Telecom Equipment & Solutions, Telecommunications
Other
Minimum Viable Product (MVP), Product Strategy, Web Analytics, Video Streaming, Technical Product Management, SDKs, Data Privacy, Data, Product Management, Mobile Apps, Payment APIs, API Platforms, API Documentation, APIs, Enterprise SaaS, Stripe, Stripe Payments, Stripe API, Product Requirements Documentation (PRD), Conceptualization, Requirements, P2P, Roadmaps, Market Research, New Product Development, Product Roadmaps, User Journeys, Project Management, Business Analysis, Functional Requirements, Stakeholder Interviews, Backlog Management, Enterprise Integration, Solution Architecture, Integration, Go-to-market Plans, Product Launch, API Design, API Development, Smart Contracts, Lean Product Manager, Wireframing, Marketing Technology (MarTech), Product Planning, Requirements & Specifications, Technical Project Management, Web3, Feature Backlog Prioritization, Notion, Sprint Planning, Key Performance Indicators (KPIs), Software Development, Cloudflare, Product Owner, Web Applications, Startups, Data Integration, API Integration, Product Research, Software Development Lifecycle (SDLC), Product Lifecycle Management (PLM), Research, Consulting, Web Development, Technical Requirements, Backlog Grooming, Artificial Intelligence Product Manager, Technical Writing, Digital Payments, ChatGPT, Data Science, Finance, Machine Learning, UX Design, Marketing Automation, Amazon Web Services (AWS), React, User Experience (UX), Artificial Intelligence (AI), MVP Design, Large Language Models (LLMs), Prompt Engineering, Fintech, Mobile Payments, Advertising Technology (Adtech), Go-to-market Strategy, Project Planning, Workflow, Internet of Things (IoT), UX Wireframes, Product Vision, Mobile UX, Ethereum, Feasibility Studies, Product Discovery, Conversational AI, Agile Leadership, Documentation, Quality Assurance (QA), MEAN Stack, Ethereum Smart Contracts, Business Requirements, Mobile Applications, Mobile App Development, Crypto, Cryptocurrency, Health IT, Agile Coaching, Software Engineering, Audio Streaming, Vendor Selection, eCommerce, Wealth Management, Market Strategy and Research Product Manager, Estimations, Platforms, iOS, Digital Platform Development, JavaScript, Python, Apache Spark, Big Data, Linux, Web3.js, Vue, Nuxt.js, Tokenomics, Node.js, Solidity, Vyper, TypeScript, WebRTC, VoIP, Android, Computer Science, Business Administration, SQL, Machine Learning Operations (MLOps), Redshift, Snowflake, Amazon S3 (AWS S3), Amazon Athena, Investor Presentations, Investor Relations, Revenue Strategy, Fundraising, Competitive Analysis, Partnerships, Analytics, Hiring, Leadership, Diffusion Models, Multi-Modal Large Models, Fine-tuning, Retrieval-augmented Generation (RAG), Generative Artificial Intelligence (GenAI), B2B, Product Analytics, Natural Language Processing (NLP), Learning Management Systems (LMS), HRIS, Google, Microsoft, Decentralized Finance (DeFi), New Products, Telehealth, UXM, Wireframe to Product, Technical Hiring, Monetization, SaaS Product Marketing, Growth, User Journey Maps, App Design, Solana, Rust, Move, Identity, Pitch Presentations, Pricing, Software as a Service (SaaS), B2B Sales Management, Software Packaging, Billing Systems, A/B Testing, Monetization Models, App Growth, Growth Model, Product Growth, Product-led Growth (PLG), User Self-service, Software Sales, Tech Sales, React Native, Flutter, Fitness, Feature Prioritization, User Retention, Open Source, Android SDK, Roku, Unity, Ruby on Rails (RoR), Segment.io, Enterprise Application Integration (EAI), Salesforce, XML, REST APIs, Salesforce Sales Cloud, Web Portals, Financial Modeling, Stakeholder Management, Mergers & Acquisitions (M&A), Negotiation, Strategy, Business Consulting, Engagement Strategy, Risk Models, Investments & Risk Management, Energy Utilities, Risk Modeling, Risk Analysis, Petroleum Economics, Solar, Green Energy, Renewables, Business Process Analysis, Business Process Modeling, SAP, RPC, IT Projects, Technical Design, Technical Research, Decision Trees, Social Networks, Virtual Reality (VR), Legacy Software, Feasibility, ReAct Agents, LangChain, LangGraph, AI Agents, OpenAI, Anthropic, Code Generators, AI Assistants, PBX, Direct to Consumer (D2C)
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