Patrick Hillery
Verified Expert in Product Management
Product Manager
Carlsbad, CA, United States
Toptal member since June 24, 2020
Patrick specializes in enterprise and consumer analytics SaaS products. Having worked at Omniture, Adobe, and ObservePoint, Patrick has in-depth knowledge of enterprise analytics and marketing practices. He's helped to operate SaaS businesses and managed a P&L for the last seven years. By combining that rich experience with technical and statistical knowledge, Patrick will add value to any project.
Project Highlights
Expertise
- Adobe Analytics
- Analytics
- B2B
- Customer Support
- Product Delivery
- Product Growth
- Product Strategy
- User Retention
Work Experience
Senior Product Manager
Amplitude
- Developed and executed a comprehensive go-to-market strategy for new product features, ensuring a successful product launch and driving adoption within the target market segments. Examples include marketing analytics, data access controls, etc.
- Launched the first generative AI feature, "Ask Amplitude," which allowed customers to generate a chart from a question.
- Led the launch of products, which accounted for an increment of 3-5% in new business post-launch in each subsequent quarter.
Senior Manager, Product Analytics
Intuit
- Launched and optimized the public release of the Intuit full service tax offering.
- Presented analysis and business plans to C-level executives to minimize the customer serving time for full service.
- Experimented with different designs and functions to optimize the customer experience through MAB testing.
Head of Product Management
ObservePoint
- Launched a new product line, expanding potential deal sizes by 50%.
- Reduced churn by 30% through new services and in-product onboarding.
- Led the integration with Adobe and our joint reseller program.
Founder | CEO
Phorin Analytics
- Collaborated on the ROI data analysis for travel pricing prediction.
- Drove a 50% increased consulting revenue efficiency with product adoption.
- Negotiated a successful exit (acquired by ObservePoint).
Principle Solution Architect
Adobe
- Enabled automatic template-driven content recommendation resulting in increased RPV homepage performance.
- Reduced developer involvement by 80% in content production and release process.
- Designed full data collection strategies for leading retail and financial customers.
Project History
ObservePoint Google Sheet Add-on
Led the vision, design, and execution of the ObservePoint Labs Google Sheet add-on.
ObservePoint Enterprise SaaS (Software as a Service)
https://app.observepoint.com/Led the product strategy, roadmap, design, and growth for ObservePoint's customers.
Education
Master's Degree in Information Systems
Brigham Young University - Provo, UT, United States
Skills
Tools
Adobe Analytics, Google Data Studio, Jira, Tableau
Paradigms
B2C
Other
Analytics, Customer Support, Product Strategy, Product Delivery, Google Sheets, B2B, Amplitude, Data Analytics, Data Analysis, MVP Design, Feasibility Studies, Product Management, Roadmaps, Conceptualization, Software as a Service (SaaS), Web Analytics, Digital Strategy, Microsoft Excel, Product Growth, Product Sales, User Retention, Puppeteer, Technical Product Management, Direct to Consumer (D2C), Data Visualization, eCommerce, Market Research, JavaScript, SQL, Leadership, Mergers & Acquisitions (M&A), Business Intelligence (BI), Artificial Intelligence (AI), B2B Partnerships, DataViz, Forecasting, Experimental Design, Applications, Social Networks
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