Pranav Gupta
Verified Expert in Product Management
Product Manager
Jersey City, NJ, United States
Toptal member since October 12, 2021
Pranav is a results-driven product manager skilled in vision-to-product execution, specializing in competitive analysis, product-market fit, tech product development, and data-driven AI/ML strategies. He has a history of leading product portfolios at Microsoft, Citrix, and Bank of America. Pranav has managed $100+ million in projects and has a solid background in finance, sales, and engineering, and excels in diverse industries, effectively guiding new products to market success
Project Highlights
Expertise
Work Experience
Head of AI/ML Platform
Amogha Corporation
- Owned and managed end-to-end cloud-based data product platform consolidating siloed data into a 360° customer view.
- Increased revenue by 15% and customer retention by 10% through data-driven product roadmap prioritization and personalized experiences.
- Led the implementation of RAG workflow to securely use proprietary organizational data in the LLM for business use.
- Leveraged deep learning models to identify new customer segments with lookalike audiences based on high-value profiles, expanding campaign reach by 20%.
- Increased the user base by 25% by leading expansion to new markets, developing a multi-product strategy, and scaling the platform to handle a 50% transaction volume increase, maximizing uptime and user experience.
- Acted as a data-driven product leader. Increased revenue by 15% and customer retention by 10% through data-driven product roadmap prioritization and personalized experiences.
- Gained competitive advantage, leveraged analysis and predictive models to identify key differentiators and gaps in competitor offerings, boosting SaaS product sign-ups by 20%.
- Focused on forecasting and rendered proactive decisions. Developed AI models with scikit-learn to predict user churn, enabling proactive interventions and reducing churn.
- Reduced time-to-market by two months and cut costs by 20% through data-driven prioritization. Built data-driven roadmaps that optimized resource allocation based on predicted outcomes and historical usage data.
Head of Audio for GoToMeeting and GoToWebinar
Citrix (now LogMeIn)
- Developed a multi-year roadmap and increased product adoption by 40% and availability from 97% to 99.97%.
- Served as a voice of the customer, working closely with the sales leadership to develop a content mapping that supports the customers' buying experience.
- Developed the hypothesis-based business cases for new products using the strategic and financial analysis and leveraging Porter's four Ps, business frameworks, and lean stack.
- Slashed the product development costs by 30%, saving $2.4 million each month.
Project Director
Bank of America
- Increased productivity by introducing the management scorecards that decreased the portfolio's risk.
- Developed and implemented the best practices for Agile; harmonized organization-wide finances with a budget of $25 million.
- Accelerated new product introductions 100% by reorganization, restructuring, and new processes.
Senior Director | Deputy CIO
City of New York
- Headed the steering committee that evaluated more than $100 million in technology investments.
- Led multiple initiatives for organizational restructuring to drive economies of scale; increased the capacity by 20% and reduced the delivery times by 30%.
- Guided the big data and ML-based analytics platform; retired 100+ legacy systems used by more than 10,000 users, resulting in $5 million savings each year.
- Designed the scorecards to accurately track the vision, strategy, and daily operational and financial progress.
Project History
Roadmap for Digital Transformation and Financial Services
Led the development of a roadmap and productization of an API-based strategy, enabling a community bank to quickly pivot and serve growing customer needs.
My role was to productize an API-based strategy for expeditious transition while leveraging the legacy systems and integrating services offered by fintech to develop compelling customer value propositions.
Lean Portfolio Organization
Established the lean portfolio management organizations at three large organizations resulting in higher ROIs—according to Fortune 500, ROI increased from 40% to 70% in the first six months.
Centralized Asset Tracking – Asset Management and ERP implementation
Led the implementation of fleet consolidation for more than 30,000 heavy vehicles, fragmented across various organization silos saving an estimated $5 million annually.
Education
Master's Degree in Business Administration (MBA)
Columbia Business School - New York, NY, USA
Bachelor's Degree in Computer Science
National Institute of Technology - Hamirpur, India
Certifications
Certified SAFe® 5 Product Owner | Product Manager
Scaled Agile
Project Management Professional (PMP)
Project Management Institute (PMI)
Skills
Tools
Jira, Microsoft Word, Figma
Paradigms
Agile, Agile Product Management, Rapid Prototyping, Agile Project Management, Scrum, Key Performance Metrics, Digital Marketing Best Practices, Design Thinking, Requirements Analysis, Business to Business to Consumer (B2B2C), Spatial Databases
Platforms
Enterprise Resource Planning (ERP), Microsoft Power Automate
Industry Expertise
Financial Markets, Healthcare, Consumer Products, Government, Asset Management
Other
APIs, Scaled Agile Framework (SAFe), Lean Portfolio Management, Product Development Leadership, CIO, Digital Transformation, Project Management, Strategy, Leadership, Product Management, Sales Enablement, Value Proposition, Product-market Fit, Software, Amazon Web Services (AWS), Audio, Voice, Product Coach, Analytics, Machine Learning, Budget Management, Restructuring, Innovation, Mergers & Acquisitions (M&A), Organizational Design, Contract Review, Vendor Management, Project Management Office (PMO), Product Strategy, Market Research, Deep Learning, Data Analytics, Lean Delivery, Product Owner, Agile Program Management, Cloud, Dashboards, Minimum Viable Product (MVP), Product Roadmaps, SaaS, Customer Journeys, Requirements, MVP Design, CTO, Software as a Service (SaaS), Roadmaps, Technical Product Management, Technical Product Management, Technical Program Management, Business Intelligence (BI), Design Sprints, Artificial Intelligence (AI), Go-to-market Strategy, Data, Digital Product Management, Ideation, Mockups, Sprint Planning, Applications, Startups, New Product Development, IT Product Management, Technical Requirements, Product Requirements Documentation (PRD), Functional Requirements, User Journeys, Computer Science, Integration, Stacks, Backlog Management, Websites, Salesforce, eCommerce, Product Consultant, Project Consultancy, Executive Support, Agile Leadership, Technology, Tracking, Technical Documentation, Compliance, Discovery Workshops, Product Marketing, Web & Mobile Applications, User Research, Product Ownership, Business to Consumer (B2C), Financial Modeling, Business Strategy, Growth, Digital Marketing, Social Networks, A/B Testing, Competition Research, User Experience (UX), API Integration, User Interface (UI), Business Transformation Program Management, Target Operating Models, Sales Operations, Business Processes, Workflow, Quality Management, Interactive Voice Response (IVR), Operations, Direct to Consumer (D2C), Project Planning, Customer Relationship Management (CRM), Project Delivery, Scope, Business Analysis, Best Practices, Key Performance Indicators (KPIs), Beta Programs, Beta Testing, User Feedback, Mobile Applications, Voice of the Customer (VoC), Waterfall Methodology, Business Cases, New Product Business Cases, Conceptualization, Strategic Planning, Servant Leadership, R&D, Chief Product Officer (CPO), Data Visualization, Microsoft Excel, User Interviews, Dashboard Design, Dashboard Development, Generative Pre-trained Transformers (GPT), Data Analysis, Data Collection, User Stories, Requirements & Specifications, Web Scraping, Feasibility Studies, Revenue Strategy, Monetization Models, Growth Strategy, Pricing Strategy, Management Consulting, New Product Rollout, Product Growth, Subscriptions, Growth Hacking, Growth Model, Product Leadership, Customer Experience, Data Science, Databases, Automation, Specs, Satellite Images, Geolocation, UI Design, Investor Presentations, Pitch Decks, UX Design, Feature Backlog Prioritization, Design, User Experience Design, Stakeholder Management, Stakeholder Interviews, Discovery, Consulting, Product Development, Advisory, Small & Medium-sized Enterprises (SME), Innovation Management, Innovation Workshops, Innovation Strategy, Mentorship & Coaching, Facilitation, Healthcare Software, Market Entry, API Documentation, Project Scoping, Software Project Management, Technical Hiring, Product Discovery, Product Planning, Cross-functional Collaboration, Data Products, Digital Asset Management, Asset Lifecycle Management (ALM), ERP Implementation, Marketing, Data Lakes, Advertising, Fintech, DMP, Google Cloud, Chatbots, Large Language Models (LLMs), Finance, Hadoop, Planning, Software Development, Product Delivery, Software Sales, Customer Success, Customer Support, Engineering, OpenAI GPT-4 API, Advertising Technology (Adtech), Cybersecurity
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