Pranav Gupta, Product Manager in Jersey City, NJ, United States
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Pranav Gupta

Verified Expert  in Product Management

Product Manager

Location
Jersey City, NJ, United States
Toptal Member Since
October 12, 2021

Pranav is a results-driven product manager skilled in vision-to-product execution, specializing in competitive analysis, product-market fit, tech product development, and data-driven AI/ML strategies. He has a history of leading product portfolios at Microsoft, Citrix, and Bank of America. Pranav has managed $100+ million in projects and has a solid background in finance, sales, and engineering, and excels in diverse industries, effectively guiding new products to market success

Project Highlights

Roadmap for Digital Transformation and Financial Services
Led the development of a roadmap and productization of an API-based strategy, enabling a community bank to quickly pivot and serve growing customer needs.
Lean Portfolio Organization
Established the lean portfolio management organizations at three large organizations resulting in higher ROIs—according to Fortune 500, ROI increased from 40% to 70% in the first six months.

Expertise

Work Experience

Head of Product Consultation and Management

2018 - PRESENT
Amogha Corporation
  • Built value propositions, designed workshops, and pinpointed customer needs to enable sales, improving the win rate by 10%.
  • Integrated AI technologies into the product management process to make data-driven decisions, enhance customer experiences, and drive innovation across the product lifecycle.
  • Guided and led the discipline of applying product management to digital transformation initiatives to enable larger organizations to create value propositions.
  • Led a cross-functional team to translate user insights and predictive models into actionable product iterations. Optimized products based on real-time feedback, resulting in significant improvements in key metrics.
  • Increased the user base by 25% by leading expansion to new markets, developing a multi-product strategy, and scaling the platform to handle a 50% transaction volume increase, maximizing uptime and user experience.
  • Acted as a data-driven product leader. Increased revenue by 15% and customer retention by 10% through data-driven product roadmap prioritization and personalized experiences.
  • Gained a competitive advantage. Leveraged analysis and predictive models to identify key differentiators and gaps in competitor offerings, boosting SaaS product sign-ups by 20%. Conducted workshops to uncover customer needs and drive tailored product design.
  • Focused on forecasting and rendered proactive decisions. Developed AI models with scikit-learn to predict user churn, enabling proactive interventions and reducing churn.
  • Reduced time to market by two months and cut costs by 20% through data-driven prioritization. Built data-driven roadmaps that optimized resource allocation based on predicted outcomes and historical usage data.
  • Contributed to A/B test feature prioritization, leading to faster delivery of high-impact features and cost-effective development.

Head of Audio for GoToMeeting and GoToWebinar

2015 - 2018
Citrix (now LogMeIn)
  • Developed a multi-year roadmap and increased product adoption by 40% and availability from 97% to 99.97%.
  • Served as a voice of the customer, working closely with the sales leadership to develop a content mapping that supports the customers' buying experience.
  • Developed the hypothesis-based business cases for new products using the strategic and financial analysis and leveraging Porter's four Ps, business frameworks, and lean stack.
  • Slashed the product development costs by 30%, saving $2.4 million each month.

Project Director

2014 - 2015
Bank of America
  • Increased productivity by introducing the management scorecards that decreased the portfolio's risk.
  • Developed and implemented the best practices for Agile; harmonized organization-wide finances with a budget of $25 million.
  • Accelerated new product introductions 100% by reorganization, restructuring, and new processes.

Senior Director | Deputy CIO

2008 - 2014
City of New York
  • Headed the steering committee that evaluated more than $100 million in technology investments.
  • Led multiple initiatives for organizational restructuring to drive economies of scale; increased the capacity by 20% and reduced the delivery times by 30%.
  • Guided the big data and ML-based analytics platform; retired 100+ legacy systems used by more than 10,000 users, resulting in $5 million savings each year.
  • Designed the scorecards to accurately track the vision, strategy, and daily operational and financial progress.

Program Manager

2004 - 2008
Allscripts
  • Built a product roadmap together with the senior executives.
  • Developed a customer journey map, product demos, and proof of concepts to improve the customer experience and increase retention.
  • Served as a voice of the customer to provide salespeople with the tools and information for effective selling.

Senior Consultant

2001 - 2004
GMAC Commercial Mortgage
  • Coached a team of 12 consultants to develop the loan pipeline platform and reduce the support load by 80%.
  • Developed the analytics-based pitchbook and resolved the critical customer pain-point enabling acquisitions of three new significant customers.
  • Created tools and content to enable salespeople and marketing to engage the buyers more effectively by incorporating the customer experiences.

Software Design Engineer

1998 - 2001
Microsoft
  • Led a small team focusing on the customer needs and pain points.
  • Developed software for Microsoft Office and the first version of the .NET framework and SQL Server 2000.
  • Delivered the product features related to customer satisfaction.

Roadmap for Digital Transformation and Financial Services

Led the development of a roadmap and productization of an API-based strategy, enabling a community bank to quickly pivot and serve growing customer needs.

The digital transformation for a community bank covered the transition from physical to digital, involving the large digitization initiatives. By rapidly changing consumer behaviors and preferences, the digital transformation enabled competitiveness in a market-driven environment.

My role was to productize an API-based strategy for expeditious transition while leveraging the legacy systems and integrating services offered by fintech to develop compelling customer value propositions.

Lean Portfolio Organization

Established the lean portfolio management organizations at three large organizations resulting in higher ROIs—according to Fortune 500, ROI increased from 40% to 70% in the first six months.

The project included collaboration with the head of product and technology to establish a lean portfolio management organization by driving a clear execution strategy for all organizational MBOs. We set the processes for a cohesive product portfolio vision that worked with enterprise architecture, roadmap, and governance and developed training for the leadership and organization. The project resulted in higher efficiencies and a focused GTM portfolio.
2008 - 2009

Master's Degree in Business Administration (MBA)

Columbia Business School - New York, NY, USA

1994 - 1998

Bachelor's Degree in Computer Science

National Institute of Technology - Hamirpur, India

JUNE 2021 - PRESENT

Certified SAFe® 5 Product Owner | Product Manager

Scaled Agile

DECEMBER 2010 - PRESENT

Project Management Professional (PMP)

Project Management Institute (PMI)

Tools

Jira, Microsoft Word, Figma

Platforms

Enterprise Resource Planning (ERP), Microsoft Power Automate

Paradigms

Agile, Agile Product Management, Rapid Prototyping, Agile Project Management, Scrum, Key Performance Metrics, Digital Marketing Best Practices, Data Science, Design Thinking, Requirements Analysis, Business to Business to Consumer (B2B2C), Spatial Databases

Industry Expertise

Financial Markets, Healthcare, Consumer Products, Government, Asset Management

Other

APIs, Scaled Agile Framework (SAFe), Lean Portfolio Management, Head of Product, CIO, Digital Transformation, Project Management, Strategy, Leadership, Product Management, Sales Enablement, Value Proposition, Product-market Fit, Software, Amazon Web Services (AWS), Audio, Voice, Product Coach, Analytics, Machine Learning, Budget Management, Restructuring, Innovation, Mergers & Acquisitions (M&A), Organizational Design, Contract Review, Vendor Management, Project Management Office (PMO), Product Strategy, Market Research, Deep Learning, Data Analytics, Lean Product Manager, Product Owner, Agile Program Management, Cloud, Dashboards, Minimum Viable Product (MVP), Product Roadmaps, SaaS, Customer Journeys, Requirements, MVP Design, CTO, Software as a Service (SaaS), Roadmaps, Technical Product Management, Technical Project Management, Technical Program Management, Business Intelligence (BI), Design Sprints, Artificial Intelligence (AI), Go-to-market Strategy, Data, Digital Product Management, Ideation, Mockups, Sprint Planning, Applications, Startups, New Product Development, IT Product Management, Technical Requirements, Product Requirements Documentation (PRD), Functional Requirements, User Journeys, Computer Science, Integration, Stacks, Backlog Management, Websites, Salesforce, eCommerce, Product Consultant, Project Consultancy, Executive Support, Agile Leadership, Technology, Tracking, Technical Documentation, Compliance, Discovery Workshops, Product Marketing, Web & Mobile Applications, User Research, Product Ownership, Business to Consumer (B2C), Financial Modeling, Business Strategy, Growth, Digital Marketing, Social Networks, A/B Testing, Competition Research, User Experience (UX), API Integration, User Interface (UI), Business Transformation Program Management, Target Operating Models, Sales Operations, Business Processes, Workflow, Quality Management, Interactive Voice Response (IVR), Operations, Direct to Consumer (D2C), Project Planning, Customer Relationship Management (CRM), Project Delivery, Scope, Business Analysis, Best Practices, Key Performance Indicators (KPIs), Beta Programs, Beta Testing, User Feedback, Mobile Applications, Voice of the Customer (VoC), Waterfall Methodology, Business Cases, New Product Business Cases, Conceptualization, Strategic Planning, Servant Leadership, R&D, Chief Product Officer (CPO), Data Visualization, Microsoft Excel, User Interviews, Dashboard Design, Dashboard Development, Generative Pre-trained Transformers (GPT), Data Analysis, Data Collection, User Stories, Requirements & Specifications, Web Scraping, Feasibility Studies, Revenue Strategy, Monetization Models, Growth Strategy, Pricing Strategy, Management Consulting, New Product Rollout, Product Growth, Subscriptions, Growth Hacking, Growth Model, Product Leadership, Customer Experience, Databases, Automation, Specs, Satellite Images, Geolocation, UI Design, Investor Presentations, Pitch Decks, UX Design, Feature Backlog Prioritization, Design, User Experience Design, Stakeholder Management, Stakeholder Interviews, Discovery, Consulting, Product Development, Advisory, Small & Medium-sized Enterprises (SME), Innovation Management, Innovation Workshops, Innovation Strategy, Mentorship & Coaching, Facilitation, Healthcare Software, Market Entry, API Documentation, Project Scoping, Software Project Management, Technical Hiring, Product Discovery, Product Planning, Cross-functional Collaboration, Data Products, Marketing, Data Lakes, Advertising, Fintech, DMP, Google Cloud, Chatbots, Large Language Models (LLMs), Finance, Hadoop, Planning, Software Development, Product Delivery, Software Sales, Customer Success, Customer Support, Engineering, OpenAI GPT-4 API, Advertising Technology (Adtech), Cybersecurity

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