Pratik Jagad
Verified Expert in Product Management
Product Manager
Atlanta, GA, United States
Toptal member since June 3, 2020
Pratik is an accomplished product management leader with more than a decade of experience in the design, development, and launch of innovative B2B and B2C SaaS products. His areas of expertise include supply chain management, logistics, transportation & mobility solutions, recruitment tools & technologies, retail inventory & workforce operations, and mobile device security.
Project Highlights
Expertise
- Artificial Intelligence (AI)
- Early-stage Startups
- Mobile App Design
- Product Strategy
- Software as a Service (SaaS)
- Supply Chain Management (SCM)
- Transportation & Shipping
- Workforce Management (WFM)
Work Experience
Chief Product Officer
NuVizz, Inc.
- Defined the product strategy and roadmap for NuVizz’s HIPAA compliant transportation and logistics SaaS platform supporting 8000+ users and 30 million annual transactions.
- Improved the product performance—15% annual increase in total users, 30% annual increase in transaction volume, and 30% monthly increase in new add-on subscription revenue.
- Ideated and launched mobile applications targeted to new transportation verticals including on-demand luxury limo service, public transit feeder services, and auto parts delivery.
- Led an onsite-offshore product team of three product managers, three business analysts, two UI/UX designers, and one web marketing resource.
- Directed the design and development of product marketing material including web content, email campaigns, trade show booth displays, and product videos.
- Collaborated with the customer success team on pricing new product offerings.
- Supported sales and business development efforts for key B2B customer accounts.
- Defined the agile scrum methodologies for product development and delivery.
Senior Director of Product Management
WorkLLama
- Developed the concept and design of WorkLLama, an AI-based recruitment referral management and application tracking (ATS) platform.
- Managed the product roadmap and feature prioritization.
- Ran prelaunch pilot programs for early adopters and supported sales and business development efforts for key B2B customer accounts.
- Defined the agile scrum methodologies for product development and delivery.
Product Manager
AirWatch by VMware
- Managed mobile application management (MAM) Saas platform and secure chat products on iOS, Android, and Windows devices.
- Defined agile scrum methodologies for product development and delivery across multiple global teams.
- Interfaced with OEM vendors like Apple, Samsung, and so on to leverage the latest functionality available on mobile devices.
- Reviewed detailed design and acceptance criteria with business analysts for new enhancement features.
- Conducted usability studies with end-users using user surveys and prototype designs.
- Applied patents for innovative ideas that differentiated AirWatch products from the competition. Patents approved (USPTO#10021542: providing access to apps with varying enrollment levels and USPTO#10200452: content snip capturing and sharing).
Product Manager
RedPrairie
- Managed Retail Productivity Suite's (RPS) forecasting-and-budgeting solution.
- Conducted external forecasting workshops for clients to enable better utilization of RPS’s forecasting capabilities.
- Supported sales and presales consultants by setting up demos, presentations, webinars, and so on.
- Created content for white papers on forecasting solutions.
Principal Consultant
Manhattan Associates
- Implemented Manhattan Associates’ supply chain product suite for Fortune 500 companies.
- Designed and configured warehouse management and transportation management systems.
- Mentored associate consultants to grow into customer-facing roles.
Project History
Transportation Marketplace
Created a unique product proposition for the last mile transportation business in the form of a cloud-based marketplace for shippers and HIPAA certified carriers to establish contracts to transports goods and products
The new offering, NuVizz Marketplace, addresses the challenges of the fragmented nature of demand and supply and changing nature of the delivery and transportation businesses. Through NuVizz Marketplace, shippers and trip sources can find qualified and credentialed carriers and transportation providers across the country, negotiate contracts and also get real-time visibility of their shipments and manage backend billing. The carriers and transportation providers, on the other hand, can find new sources of demand for their existing capacity and get connected to new shippers and trip sources. The platform manages the integration between demand and supply automatically, creating a seamless experience for all stakeholders end-to-end.
Secure End-to-end Encrypted Enterprise Chat App
Designed and launched the first enterprise end-to-end encryption-based mobile chat app.
Data loss prevention capabilities such as restricting multimedia messages, disabling copy/paste, preventing screen captures and restricting the use of the camera. Native user experience that reflects consumer SMS applications, including threaded messages, availability status, fetching offline messages, message delivery confirmation and user profile pictures.
Administration settings such as enabling AirWatch Chat on WiFi only and usage as software-as-a-service or on-premises.
Education
Master of Business Administration (MBA) Degree in Business Administration
Georgia State University - Atlanta, GA, United States
Master of Science Degree in Industrial Engineering
Georgia Institute of Technology - Atlanta, GA, United States
Certifications
Blockchain Basics
Coursera
Certified Product Owner
Scrum Alliance
Convolutional Neural Networks
Coursera
Improving Deep Neural Networks: Hyperparameter Tuning, Regularization, and Optimization
Coursera
Structuring Machine Learning Projects
Coursera
Neural Networks and Deep Learning
Coursera
Machine Learning
Coursera
Skills
Tools
Confluence, Jira, Balsamiq, Microsoft Word
Paradigms
Agile Product Management, Requirements Analysis, Agile, Mobile App Design, Team Development
Industry Expertise
Transportation & Shipping
Other
Supply Chain Management (SCM), Software as a Service (SaaS), Minimum Viable Product (MVP), Product Roadmaps, Product Management, Business Analysis, Wireframing, Software Innovation, Product Strategy, Product Launch, Go-to-market Plans, Workforce Management (WFM), Forecasting, Inventory Management, Mobility, IT Security, Financial Analysis, Product Marketing, Digital Marketing, Retail & Wholesale, Android, iOS, Hiring, Technical Product Management, Pricing, Pricing Strategy, Artificial Intelligence (AI), Distribution Management, Early-stage Startups, Microsoft Excel, MySQL
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
Share your needs
Choose your talent
Start your risk-free talent trial
Top talent is in high demand.
Start hiring