Rahul Kashyap
Verified Expert in Product Management
Product Manager
Bengaluru, Karnataka, India
Toptal member since January 17, 2022
Rahul is a seasoned product manager with 13+ years of experience leading and developing customer-facing and enterprise products from scratch and scaling them to 50x. In addition to delivering impressive results for Google, Amazon, and Walmart, Rahul has collaborated with startups to build magical products that customers love. He has specialized in product management and development of web, Android, and iOS eCommerce applications and applied newer technologies, including AI and machine learning.
Project Highlights
Expertise
- Agile Product Management
- Machine Learning
- Product Management
- Product Strategy
- Software Development Lifecycle (SDLC)
- Technical Product Management
- UX Design
- eCommerce
Work Experience
Product Manager
- Built and led a product management team for a machine learning-based platform.
- Developed the long-term product strategy and gathered approvals and funding from senior management.
- Conducted 50+ product manager interviews for lateral and campus hires.
Senior Product Manager
Walmart eCommerce Marketplace
- Served as lead product manager for a team of three product managers and 30+ software engineers to develop a global supplier management product that enabled online onboarding with contract negotiations and agreement management for Walmart suppliers.
- Served as lead product manager for three product managers and 30+ software engineers for the US eCommerce marketplace products, including global merchant portals, onboarding, contracts management, catalog setup, order management, and billing.
- Developed the product strategy for the partner experience within the US marketplace products. Launched the new onboarding experience for sellers, which reduced the onboarding time by 80%.
- Reduced the US suppliers' onboarding time to the 99th percentile, from three months to seven days, and revamped the global supplier management product used for onboarding and agreements.
- Developed the partner fraud management solution from scratch and scaled it to handle 100,000+ partners. Reduced identity theft and impersonation fraud during partner onboarding by 30%.
- Reduced the negative balance settlement losses due to fraudulent sellers by $5 million. Developed the brand registry portal for detection of counterfeit products and IP abuse.
Head of Product & Technology
Health & Glow
- Established and led a team of three product managers and 13 software engineers to build the eCommerce platform from zero to one, including concept, design, development, launch, and growth.
- Developed the storefront for desktop and mobile websites and iOS and Android apps, infrastructure, analytics, and tools for other business functions.
- Created the omnichannel product strategy, leveraging all 150 existing stores and eCommerce. Scaled the platform from zero to 300,000 monthly active users in 15 months.
- Improved the conversion rate by 3x and the average basket value by 2x in one year. Reduced the checkout drop-off rate by 8% and increased overall digital payments by 15%.
Senior Product Manger
CommonFloor
- Led the assisted selling product for C2C goods, including electronics, mobile phones, and home lifestyle products.
- Increased revenue by 60% by improving the monetization of leads. Increased the number of monetized seekers by 14% by migrating inventory to a new model.
- Increased the average revenue per user by 26% by improving the lead sharing logic.
Product Manager
Amazon India
- Served as the product manager for fulfillment and supply chain products: outbound packaging and shipping and machine learning-based dynamic operator allocation for temp staff at scale.
- Launched the fulfillment issue-resolving products for Berlin and EU network fulfillment centers.
- Developed a flow management tool for fulfillment center operations and migrated older systems. Improved the box recommendation product for India to accommodate new categories, such as clothing and sporting goods.
- Developed compliance products from scratch for amazon.in fulfillment centers. Designed wireframes and wrote PRDs for these products for the developers.
Member Technical Staff
Center for Development of Advanced Computing (C-DAC)
- Developed the MVP for an eLearning product and raised $500,000 from the Ministry of Electronics and Information Technology. Created an interactive JavaScript graph library for eLearning packages available in India.
- Developed a test prep educational product for K-12 students, using Adobe Flex, MXML ActionScript, MySQL, and Jakarta EE.
- Developed the back end for applications, using Core Java with Spring and Hibernate frameworks.
- Owned site engagement metrics, such as installs, activation rates, and referrals. Improved the conversion rate of free trials to paid trials by 20%.
Project History
eCommerce Product and Business: Built and Scaled from Scratch
http://healthandglow.comLed a team of 20 product managers and software engineers to develop and launch an eCommerce platform that scaled from zero to 300,000 monthly active users in 15 months.
I built and led a 20-member team to design, develop, and grow the eCommerce platform from zero to one. We developed the storefront for desktop and mobile websites and the iOS and Android apps; the back-end infrastructure; and analytics and tools for other business functions, including marketing, fulfillment operations, customer service, analytics, and catalog management.
We integrated platforms, such as payment gateways and wallets, Firebase, AppsFlyer, Google Cloud Platform, Jira, GitHub, and Crashlytics. In addition, I defined the product metrics, KPIs, and goals in Google Analytics and developed dashboards in Google Data Studio for weekly business review decks for executives.
RESULTS
• Improved the conversion rate by 3x and the average basket value by 2x in one year.
• Reduced the checkout drop-off rate by 8% and increased the overall digital payments by 15%.
• Designed and developed the promotion and coupon engine, which boosted sales by 5x.
Global Merchant Onboarding & Contract Management Product for Walmart eCommerce
https://marketplace.walmart.com/Served as lead product manager for a team of three product managers and 30+ software engineers to develop a global supplier management product that enabled online onboarding with contract negotiations and agreement management for Walmart suppliers.
I led a team of three product managers and 30 software engineers to develop a solution that covered contract management, catalog setup, order management, billing, and more. I also led the development of the product to unify the partner experience across different geographies and banners.
RESULTS
• The new seller onboarding experience reduced onboarding time by 80%.
• Reduced the US suppliers' onboarding time from three months to seven days, which is in the 99th percentile.
Abuse and Fraud Management for eCommerce
Led a team of three product managers and 25 software engineers to build the machine learning-based abuse and fraud detection and management platform for Walmart.com eCommerce.
Education
MBA in Product Management
Indian Institute of Management (IIM) Calcutta - Calcutta, India
Postgraduate Diploma in Advanced Computing
Center for Development of Advanced Computing (C-DAC) - India
Bachelor of Engineering Degree in Electronics and Telecommunications
Christian College of Engineering and Technology - Bhilai, India
Certifications
Product Strategy
Reforge
Mastering Product Management
Reforge
Project Management Professional (PMP)
PMI
Skills
Tools
Jira, Slack, Balsamiq Mockups, Google Docs, Figma, InVision, Asana, Trello
Paradigms
Agile, Agile Product Management, Scrum, Kanban, User Testing, Agile Project Management, DevOps, MVC Design, Requirements Analysis, Marketplace Platforms, Anomaly Detection, Agile Software Development
Platforms
YouTube
Other
Product Management, Machine Learning, Program Management, Project Management Professional (PMP), Strategy, IT Strategy, Launch Strategy, Retail & Wholesale, eCommerce, Software Development Lifecycle (SDLC), Web Development, Back-end, SQL, UX Design, Engineering, Product Strategy, Product Growth, Technical Product Management, Objectives & Key Results (OKRs), Metrics, Key Performance Indicators (KPIs), Data Analysis, Wireframing, eCommerce Fulfillment, Digital Product Management, Excel 365, Presentations, Product Roadmaps, Product Development, Backlog Grooming, User Experience (UX), Software Development, Business Planning, Business Models, Mockups, User Interface (UI), Business to Business (B2B), Product Design, Feature Backlog Prioritization, Management Consulting, Market Research & Analysis, Risk Analysis, Business Management, Feature Planning, Feature Roadmaps, Feature Analysis, Project Management & Work Tracking Tools, Release Management, Mobile Apps, New Products, B2B Product Management, Marketing, Operations, Profit & Loss (P&L), Customer Service, Agile Sprints, Project Management, UX Strategy, Fraud Prevention, Web Design, Android, iOS, Growth, Growth Strategy, App Growth, Commerce, Safety, Merchandising, Mobile Web, Monetization, Revenue Strategy, Warehouse Management, Global Operations, Customer Support, Omnichannel Marketing, Planning Poker, Open Source, SaaS Product Management, Software as a Service (SaaS), Data Strategy, APIs, REST APIs, Go-to-market Plans, Go-to-market Strategy, Product Discovery, Data Science, Feature Prioritization, Minimum Viable Product (MVP), Startups, User Stories, Digital Marketing, Email Marketing, Backlog Management, Product Launch, Business Transformation, Market Research, Learning Management Systems (LMS), Marketing Research & Analysis, Growth Marketing, Customer Acquisition, Consumer Applications, Education, Platforms, Business to Consumer (B2C), Direct to Consumer (D2C), Consumer to Consumer (C2C), Pricing, Pricing Models, Subscriptions, Artificial Intelligence Product Manager, Competition Research, Competitive Strategy, Product Vision, Interactive Voice Response (IVR), User Research, Product Marketing, User Interviews, CTO, B2B, SaaS, Contract Management, Sales, Finance, CX Strategy, Java, Linux, Oracle, Sales Growth, NoSQL, Hadoop, Paid Advertising, Facebook Ads, Jakarta EE, Supercomputers, Cloud, Cloud Computing, Responsive Web Apps, Personalization, Algorithms, Product Requirements Documentation (PRD), Artificial Intelligence (AI), 3D Animation, Platform Design, Cloud Platforms, Unsupervised Learning, Agile Delivery, Software Design, Chatbots
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