Rajeev Gupta, Product Manager in Nashville, TN, United States
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Rajeev Gupta

Verified Expert  in Product Management

Product Manager

Nashville, TN, United States

Toptal member since April 2, 2022

Bio

Rajeev is a product leader with a strong background in the agile development of consumer internet and B2B SaaS products. Rajeev is a full-stack product management professional with expertise in all stages of project management work, including crafting product strategy, creating roadmaps, and executing projects to specification on time and within budget.

Project Highlights

Conference Integration in Calendar Product at Nylas
I added integration with conference providers of Zoom, Google Meets, and Teams meetings to the Nylas' calendar APIs.
Optimizing News App for Slow Internet
Led the efforts to improve the reading experience on the Dailyhunt news app for millions of users who are on slow internet in tier-2 and tier-3 towns in India.
Engage
Launched a new merchant product from scratch (0 to 1) called Engage, an ML-based product recommendation solution, which drove $3.2 million in attributed revenue for Route merchants and $400,000 ARR for Route.

Expertise

  • Agile Software Development
  • Atlassian Suite
  • Conflict Resolution
  • Core ML
  • Feature Backlog Prioritization
  • Jira
  • Product Roadmaps
  • Software Development Lifecycle (SDLC)

Work Experience

Senior Product Manager

2022 - 2023
Route
  • Launched a new merchant product from scratch (0 to 1) called Engage, an ML-based product recommendation solution. This drove $3.2 million in attributed revenue for Route merchants and $400,000 ARR for Route.
  • Launched a new ML-based tracking feature for merchants—delivery date estimation—that unblocked $1.5 million in potential MRR for our sales team to pursue.
  • Onboarded merchants into the beta of new features and products and trained customer success to support them through GA.
  • Increased the accuracy of tracking our users' online shopping delivery by 22%, which is one of the company's OKRs.

Senior Product Manager

2020 - 2022
Nylas
  • Launched integrations with conference providers and omnichannel notifications.
  • Built the support for Apple's and Microsoft's calendars.
  • Drove net expansion revenue by prioritizing and solving the problem of data sync latency.

Senior Product Manager

2019 - 2020
Rules Cube
  • Product led the development of ML parser leveraging OCR, named entity recognition, and expense category classification for extracting 100+ fields on paper and email receipts.
  • Onboarded a machine learning vendor after assessing 10 vendors for document data extraction.
  • Developed a roadmap for the beta, general availability, and subsequent releases.
  • Set up the agile team by hiring design and development resources.
  • Completed product discovery by speaking with 50 potential users to validate the product-market fit.

Product Manager

2019 - 2019
Fleet Complete
  • Built the business intelligence solution to enable their customers to visualize fleet health data.
  • Created and executed the go-to-market strategy for this product in collaboration with sales, customer experience, support, and DevOps for three different markets.
  • Prioritized features for the dashboard product for the first version of the product.

Project Manager

2018 - 2019
Inforica
  • Led a digital transformation project that implemented a decision management system for processing the requests of policies and claims by connecting the client's existing systems with the FICO Decision Management Suite & Identity Resolution Engine.
  • Used Microsoft Vision for processing the request documents, Data Lake for storage, and Power BI for reporting.
  • Led a migration project in moving the client’s contract management system from on-prem CRM 2016 to Dynamics 365 in the cloud.

Product Manager

2018 - 2018
Sensibill
  • Launched a Machine Learning based parser for email receipts from 150+ merchants.
  • Collaborated with sales and marketing to deliver the award-winning concept app for customer demos.
  • Defined and executed the roadmap for receipt exports to increase user engagement.
  • Collaborated with the agile product development teams (engineering, QA, UX, and data science) to deliver key features such as localization, resolution of currency, and tax discrepancy issues.

Product Manager

2014 - 2016
Dailyhunt
  • Drove the launch of the revamped news app with brand new features that grew daily sessions by 12%.
  • Uncovered and resolved the pain of slow network readers, increasing the average page views by 4%.
  • Led cross-functional teams of tech, content, and sales to prepare content properties for major events on the calendar such as Elections, Cricket, and Olympics.

Project History

Conference Integration in Calendar Product at Nylas

I added integration with conference providers of Zoom, Google Meets, and Teams meetings to the Nylas' calendar APIs.

Given that remote meetings became second nature, this allowed our customers to create a large number of online meetings instantly in their apps, without needing the end-user to go into their Google or Microsoft calendar to do the same.

Optimizing News App for Slow Internet

https://m.dailyhunt.in/news/india/english/for+you?launch=true&mode=pwa

Led the efforts to improve the reading experience on the Dailyhunt news app for millions of users who are on slow internet in tier-2 and tier-3 towns in India.

Dailyhunt is a news aggregator app serving more than 10 million readers in more than 12 languages in India today.

By optimizing the mechanism of delivering content, when internet speed was slow, I improved the reading experience of millions of readers, enabling them to consume more page views and news. This resulted in more display advertising revenue for the business.

Engage

https://route.com/engage

Launched a new merchant product from scratch (0 to 1) called Engage, an ML-based product recommendation solution, which drove $3.2 million in attributed revenue for Route merchants and $400,000 ARR for Route.

This product helps shoppers discover more products in their post-purchase experience, resulting in repeat purchases and extending the merchant's lifetime value with the world's most sophisticated AI and a powerful network of millions of engaged shoppers.

Education

2011 - 2013

Master's Degree in Business Administration (MBA)

Fulbright Scholarship - Bloomington, Indiana, USA

2011 - 2013

Master's Degree in Business Administration (MBA)

Indiana University - Bloomington, Indiana, USA

2003 - 2007

Bachelor's Degree in Computer Science

Indian Institute of Technology IIT - Guwahati , Assam, India

Skills

Tools

Atlassian Suite, Jira, Kibana, Looker, Zoom

Paradigms

Agile Software Development, Requirements Analysis, Agile Product Management, Agile Workflow, Scrum

Other

Lucidchart, Analytics, Software Development Lifecycle (SDLC), QA Testing, Conflict Resolution, Product Roadmaps, Feature Backlog Prioritization, User Research, Product Management, Business Analysis, Data Analysis, Dropbox, SQL, Honeycomb, Architecture, Bug Triage, Product Vision, Pitch Decks, Product Discovery, Product Strategy, Market Research, Workflow Tools, Snowflake, Customer Experience, Notion, Entrepreneurship, Marketing, Algorithms, Core ML, Machine Learning, APIs, SMS, Android, iOS, User Empathy, Agile Sprints, Computer Vision, Business Intelligence (BI), Dynamics CRM 365, SAP FICO, Artificial Intelligence (AI), Software QA, Social Media, User Metrics, Key Performance Indicators (KPIs), Amplitude

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