
Raul Troyo
Verified Expert in Product Management
Product Manager
Santiago de Querétaro, Mexico
Toptal member since August 7, 2019
Raul spent the last five years creating digital products as an entrepreneur, consultant, and digital product agency partner. His former agency projects ranged from hybrid mobile apps to web applications and APIs. Some of his clients include VC funds, NFL teams, and NGOs. After selling his agency, Raul joined a stealth startup in the quality management space. He is often a guest speaker at universities where he enjoys sharing his knowledge and experience.
Project Highlights
Expertise
- Agile
- Agile Product Management
- Enterprise SaaS
- Lean Product Development
- Product Roadmaps
- Product Strategy
- SaaS Design
- Team Development
Work Experience
Manager of Public Cloud Center of Excellence
Banco Santander
- Oversaw demand management processes and led comprehensive training programs.
- Evaluated governance risks, established controls, and managed domain names, including creating a new domain resolved through Amazon Route 53.
- Crafted and outlined detailed training plans to meet organizational development needs.
Senior Product Manager
Klar
- Worked on the implementation of our internal product tooling. Created the information radiator and road mapping tool and helped define our Jira development process.
- Brought a six-month stale project to fruition in under one month, saving six months of developer time. This tool was related to outbound communication automation.
- Picked over the data team and implemented agile processes. Implementing the process has reduced the average time to request from three weeks to one.
- Ran alignment workshops like event storming to define and plan the requirements for collection tools.
Head of R&D
I-Corp, Inc.
- Developed a new business unit within the company. I managed recruitment, budgeting, and product planning.
- Defined the feature-set for an enterprise stealth product.
- Grew an engineering team of two to five engineers. I worked throughout the entire cycle, from recruitment to technological onboarding and staff off-boarding.
- Implemented agile development principles, frameworks (Scrumban), and best practices like CI/CD and TDD.
- Evaluated APIs and third-party software for content management, CRM, and HelpDesk software.
- Defined and implemented CRM processes based on inbound methodologies.
Head of Digital Product
NUU Group
- Ran remote product workshops like user story mapping and design sprints.
- Designed and implemented an internal process for web design and development.
- Oversaw the delivery of digital products.
- Grew the development team from five to seven professionals.
Co-founder and Digital Product Manager
GRVTY
- Ran remote workshops such as user story mapping and design sprints.
- Grew a software development team from two to five professionals.
- Implemented agile software development practices.
- Coordinated team and freelancers for efficient project delivery.
- Ran market and competitor research for clients.
- Managed the acquisition process by NUU Group.
Project History
IQP
https://medium.com/@raultroyo/a-modern-web-app-for-90s-internet-speed-49208d24f02Ran project discovery, risk assessment, and defined the minimum feature set for the product.
REMEPE
https://github.com/grvty-labs/react-qrvideoLed a team through understanding requirements, to the design and development of version one of the solution.
(No longer active)
Civic Nation
https://civicnation.org/Oversaw accessibility requirements and theme delivery.
Education
Master's Degree in Banking and Financial Markets
Anahuac University - Mexico
Bachelor's Degree in Business Administration
Tecnologico de Monterrey - Queretaro, Mexico
Exchange Program in Business Development
Ecole des Dirigeantes et Createurs D'Enterprise - Paris, France
Certifications
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Certified Scrum Master
Scum Alliance
Patent Pending for Random Authentication System for Security in Online Purchase Environments Patent – 61/776070
United States Patent and Trademark Office (USTPO)
Skills
Tools
Slack, Confluence, GitHub, Sketch, Marvel App, Zoom, Figma, Jira, InVision
Paradigms
Team Development, Agile, B2B2C, Agile Product Management, Agile Workflow, Business to Business to Consumer (B2B2C), Microservices, Scrum, Kanban
Industry Expertise
Banking & Finance
Other
Story Mapping, Software Development Management, Product Strategy, Team Management, Product Owner, Notion, ZenHub, Business Strategy, Product Management, User Journeys, User Flows, Scrum Product Owner, Minimum Viable Product (MVP), Scrum Master, SaaS Design, Enterprise SaaS, B2B, Release Management, Product Roadmaps, Competitor Analysis & Profiling, Certified ScrumMaster (CSM), Product Research, Business Analysis, Content Management Systems (CMS), B2B Product Management, Web Product Management, SaaS Product Marketing, Pricing Strategy, Business Development, Backlog Management, Agile Coaching, REST APIs, Lean UX, Lean Product Development, Backlog Grooming, UX Research, Product Launch, Event Storming, Agile Product Delivery, Cloud, Project Management, Compliance, Finance, Fintech
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
Share your needs
Choose your talent
Start your risk-free talent trial
Top talent is in high demand.
Start hiring