Director of Product, Retail2013 - PRESENTSpiraledge, Inc. (SwimOutlet.com and YogaOutlet.com)
- Worked closely with C-suite executives to migrate the company’s hosted environment to Google Cloud Platform.
- Oversaw and completed Spiraledge’s first level 1 payment card industry (PCI) audit.
- Led and maintained product roadmap for Spiraledge’s retail strategy.
- Managed and mentored team of product managers to support Spiraledge’s retail strategy.
- Managed migration from custom-built eCommerce platform to Shopify Plus.
Senior Product Manager2013 - 2013Spiraledge, Inc. (SwimOutlet.com and YogaOutlet.com)
- Introduced multi-carrier rate shopping capability for customer order shipments.
- Built out reporting suite to manage logistics costs and performance.
- Designed, built, and A/B tested conversion funnel optimizations and product enhancements for desktop and mobile storefronts.
- Evaluated technology options to both improve the customer experience as well as internal operations.
- Led migration from web-based mobile WMS applications to iOS-based applications.
Product Manager2012 - 2013Spiraledge, Inc. (SwimOutlet.com and YogaOutlet.com)
- Managed expansion of home-grown warehouse management software, Capabilit.
- Iterated on retail storefronts to improve revenue and conversions.
- Worked cross-functionally with finance, customer service, marketing, and buying to address issues, discover opportunities, and advance the business.
- Gathered input from various sources to define, develop, analyze, learn, and iterate while considering the competitive landscape and market trends.
Associate Product Manager2010 - 2012Spiraledge, Inc. (SwimOutlet.com and YogaOutlet.com)
- Identified and procured technologies to support fulfillment operations in new warehouse.
- Helped launch custom-built, in-house warehouse management system software.
- Collaborated closely with executive leadership and engineering team (off-shore, based in Vietnam) to build out product with responsibilities ranging from UI redesign and new features to 3rd party integrations.